Came out to repair the dryer, replaced a part and charged $280. Dryer worked for less than a week. He disassembled the unit and left all the parts scrambled in the living area. He said he was returning the next day but a week later hadn't returned. After discussing the issue with him he said it would be an add'l $480 to repair a $700 dryer. Needless to say I declined and was compelled to clean up the mess he left in the living area. Also, at the same time he was repairing my daughters oven door hinge. He said she needed new hinges which she ordered. He came to install and 3 hours later he installed the original hinge and charged her $400. He told her that the door was delicate and be careful not to pull on it. He never fixed the problem. Find someone else to repair your appliance or just get a new one before you spend more money than its worrth. read more

We used Nathan's with our home warranty. Our first encounter, a dishwasher repair, was not positive. Nathan seemed disorganized. Our second time, refrigerator repair, person arrived within a few hours. He left to purchase the part and refrigerator was repaired within a few hours. Nathan has hired an assistant. I was pleased with their service. read more

HE came by and charged me $80.00 and said he ordered the part for my Whirlpool range. The day he came by and I paid him was on March 14 and said the part would be in by March 18. Today is April 27 I have called and left many , many messages and he will not even return my phone calls. read more

Nathan has no respect for your time after two days of waiting for him , I fixed it myself. On top of that he must have broken his finger because he couldn't even take a minute to call to say he wasn't coming at the end of each day . Very unprofessional read more

He is a liar and a thief and when you call after trusting him in saying he fixed something he blames it on you and says well I explained that this was possibly the best guess and I couldn't tell if it was another thing because it was unplugged.... ( mind you he did tell us to unplug it so he could install what he said was broken so explain to me again how the first time you came you couldn't diagnose something because it WAS SURELY PLUGGED IN.... No what you are is a thief who thinks he can just take best guesses at fixing something and then charge oh wait but you did us a favor! Literally his words!! No you actually cost me money! Please beware I should have known when he kept saying I'm waiting on someone I'll be there and what's the address again that his disorganization was due to his half ass work ethic.. I hope my money serves you well. read more

This guy is a crook, came in house and just made up stories about what was wrong with refrigerator change out ice maker $275.00 didn't fix issue, month late after many calls he changes out water valve, $200.00 didn't fix problem. NOW is has disappeared with our money and won't refund us. COMPLETE SCAM, very unprofessional, DO NOT USE THIS GUY. Horrible experience and not someone you want in your home. read more

Don't think about calling this guy. I have been trying to get him to fix my dryer for 8 weeks now. He just leaves you hanging and returns calls when he feels like it. I've only heard from him twice and my dryer is still NOT fixed. Please call someone else, save yourself the stress of dealing with him. Gave 1 star because yelp doesn't have option for 0 stars and won't let me post this without it. read more

VERY UNPROFESSIONAL and UNQUALIFIED! He will start the job, take your money and leave you worse off than before you started and, of course, WON'T ANSWER YOUR CALLS! read more

Complete waste of time dealing with them! They ripped my family off twice. Horrible company do not use if you actually want something done.

Called him to fix m/w and the fan in convection oven. Did fine with m/w but the oven - not good. Control panel was bad, he said, and took it out. Brought a couple others out, after many phone calls, most of which he did not answer. Last one didn't fit, and we never heard from him again. $400 up in smoke! No oven for 4 MONTHS! Patience does not work with him. Won't answer or return my calls because he knows my phone number. No stars from me. Others have said stay away from him. read more

Nathan showed up right on time. Explained how he was testing the washer's voltage to trace the issue. Voila... He reset something that brought it back to life. I was happy to pay the $70 service fee to have it fixed in 20 minutes. I will use him again if the need arises. Kathy read more

After calling Best Buy, from whom we bought this refrigerator, and finding that there wasn't even a "service" option on their menu I took geek squad and after 22minutes on hold, I gave up. Called 5 other local companies who didn't answer their phones! Then I found Nathan's on yelp, and out came the rabbit from the hat! He answered the phone, sent a man over that afternoon. Cedric told us what was wrong and said the part would be in within three days. By the next afternoon Nathan was there to put everything right again. That's broken to fixed within 36 hours, folks! Great job, expedited ASAP. Who could ask for more? And we all know what a horror it can be to lose everything in the frig/freezer! Kudos to Nathan's! And many thanks. read more

Nathan did an amazing job fixing my very old Viking dishwasher today. He was very professional, answered all of my questions and returned calls in a timely manner. I would reccommend him because he goes above and beyond to fix something before it's replaced. Thank you! read more

DO NOT LET THIS SCAM ARTISTS NEAR YOUR HOME!!! He took me for over $400.00 and is now refusing to take my calls. He said the motherboard in my refrigerator was bad and needed to be replaced. The service call and parts and labor cost $420.00. The receipt states "one year warranty in new control board". Before he stopped taking my calls all together he twice promised to come back and fix whatever was wrong. Both occasions he no showed. I'll be contacting the BBB and who ever else I think might be able to help. read more

Had Nathan install an ice maker over a year ago and it still does not work. Constant broken promises and phone calls not answered. I would not recommend him. read more

Terrible customer service. Took money and never made the repair. Made four different appointments for the repair. My wife and I took time off of work and Nathan never showed up. read more