Dr. Jackie will be missed. She really cared for her patience and always referred me out to the best…read moredoctors when I needed treatment that was out of her scope.

Dr McCollum disappeared and left my parents (and I'm sure many others) high and dry…read more There doesn't seem to be anyone who can access medical records so we're having to start over with a new primary care provider and hope that my parents' dementia doesn't get in the way of us getting a full picture of their health status. I'm making a complaint to DORA (dpo.colorado.gov/filecomplaint), and I'd recommend others do the same.

I started with Borja and continue with Pederson. Great place and great group of people. I like the…read morefact that, in my third year, I see the same people- the same nurses, same doctors, same receptionists. I like that type of stability within an office that probes me. My doctor and nurses are very thorough in their questions, they listen to my concerns and address them, and they provide me with clear information regarding test results and any inquiries I may have. I was just there and I'm thinking about stepping into the vision office and the dentistry office to see what they have going on. Nothing like having all of my orifices satisfied in one spot.

I could never imagine being kicked to the curb by my doctor after nearly 20 years of trust and…read morefaithfulness without a returned call MAKING ME FEEL INSIGNIFICANT, INCONSEQUENTIAL AND LOST -- even though I spent time to arrange for them to be "in network" with my insurance carrier. I have been a patient at Ponderosa Family Physicians for almost two decades, and for much of that time I was deeply grateful for the care I received. In 2016, Dr. Draper diagnosed my melanoma early enough that I was able to have it removed and become cancer free. For that, I will always be thankful. They also monitored my thyroid condition for over 10 years, and I placed significant trust in them with my ongoing health. When I changed insurance carriers and learned Ponderosa was no longer in-network, I personally contacted my insurance company and arranged to have them added so I could continue my care there. After receiving written approval, I brought the documentation directly to the office, believing that nearly two decades of loyalty and history would matter. Instead, I was sternly told I could no longer remain a patient. I asked to speak with the office manager, Steve Elliott, and was told he would call me. That was two weeks ago, and I have not received any follow-up. When I have called since, I'm told that because I am "no longer a patient," they cannot transfer my call or assist me in any way. After almost 20 years, the lack of communication and compassion has been deeply painful. It's unsettling to suddenly feel dismissed by a practice you trusted with your life. I now find myself searching for a new primary care physician -- someone who will see me as a person, not simply as an account status. I share this experience because long-term patients deserve TO BE TREATED LIKE AN INDIVIDUAL, A PERSON AND NOT A NUMBER with communication, respect, and basic follow-through. I sincerely hope others are treated with more consideration than I was.

man this doctor was horrible i've been trying to get injections for my mothers pain and he…read moreliterally is ignoring us and no one is of ANY help 0/10 don't recommend.

Became my #1 doctor to go to in Aurora. John D. McLaughlin is a kind and warm hearted man who put…read moremy heart @ ease when I was experiencing stress and anxiety of a possible Lymphoma that was growing underneath my arm. FIRST OFF, KATHY let my appointment slide a day earlier! Everyone was really nice and the coolest part was how Best kind hearted McLaughlin was. It was very hard to find his office: First off, the address on the YELP PAGE IS WRONG. The actual address is: 1421 S Potomac St. Aurora CO. 80012 Building 1421 BROWN BUILDING, Take an elevator to Suit #200 ! There is a parking lot available but with minimal parking unfortunately.

I've been seeing Dr Elizabeth Baker for more than 10 years now. She is compassionate, caring, and…read morelistens well. She is knowledgeable and her explanations are easy to understand. Wonderful doctor!!

Dr. Baker has been my family doctor for 20 years. I can't imagine seeing anyone else. She is…read morethorough, intelligent, knowledgeable and genuinely interested in you. She takes the time to listen to your concerns.Over the years Dr. Baker has seen me through many health issues. I couldn't recommend her more.

I usually don't ever have an issue with Aurora Family practice the doctors are all really friendly…read moreand take time to take care of their patients which is why I continue to go there. The issue I have is with the front office staff. I can never get through when contacting by phone. I was able to get an appointment scheduled however needed to reschedule it. Have been trying to call them since last week and unsuccessful at getting through. When you call them between the hours of 8 am - 9:10 am the phone lines are still turned off although the office is OPEN... try calling at any other time and you get put on hold then get an answering system to leave a message for a call back but no one will call You back. If I miss my appointment I will get charged for missing it but I'm not even able to get through to reschedule or cancel if needed. I'm doing my due diligence as a patient to give my more than 24 hours notice and reschedule so this is Super frustrating. Usually when I go in, there are Like 5 people sitting in the front. I know it's busy at times which is expected but it's still a professional business and I've worked in doctors offices in the past so I know it's not that hard to answer the phones.

Why is so hard to get somone on the phone to refill a prescription or make an appointment. Spent a…read moreweek trying to get life saving meds that they forgot to prescribe they ignored calls and voicemails.

Dishonest about being in network provider. Receptionist was rude. A waste of time and misleading.read more

I have a mild pacifistic personality, and Dr. Jackson took advantage of that she confused one of my…read moremedication's and when I tried to correct her, she aggressively expressed displeasure... I was prescribed a statin, but warned by the pharmacy not to take it with my mood stabilizer. This place has a list of my medication's which I guess Dr. Jackson couldn't read too well.... got tired of seeing her and a doctor with the first name of Brock and I've never gotten a "have a nice day" it's always "your released" very rude and non-compassionate. My PCP is listed as Dr. Gieseke I tried to make an appointment with her to get a medication refill. But the rude front desk said she's not accepting new patients. I'm not a new patient. She's been my PCP for years. The withdrawal symptoms from this medication can be deadly If not tapered down gently. Just burnt out on this whole ordeal. I'm battling prostate cancer I just feel like compassion from the doctors should be a given, but I guess I was wrong

Dr Quinn, is a great doctor. I have been in several extreme medical conditions, including a car…read moreaccident. He is always right there, professionally and personally, and someone I trust. I recommend Him

Dr. Quinn Lichfield doesn't treat you like another number. He remembers details of his patients. He…read morehas a way to make you understand why or what your body needs to be healthy. He doesn't hide what side effects may or may not happen taking certain meds. Staff is always pleasant and don't make you feel that we are bothering or wasting their time.

Worst care ever! Do not go here. Went to see PCP and was given prescriptions that were to be faxed…read morein on Thursday. Called pharmacy Friday morning and Monday still hadn't been received. Called PCP and asked since u have not called the scripts in yet . Would u call them in to Walmart. It is now late Monday evening and they still haven't received anything from Dr. kumar's office. I have been waiting on hold for over 10 minutes. This place needs to be closed if they can't provide quality healthcare. Horrible experience.

Horrible, horrible experience with Dr Kumar. I have been a patient at this practice for 18 months…read more I have, up until today only seen the nurse practitioners here who are wonderful, kind, listen and show empathy. Very important when treating patients. Today I had a follow up appointment which happened to be scheduled with Dr Kumar. This man is argumentative, dismissive, condescending and overall unhelpful. I'm recently finding this to be the norm with male Doctors, discrediting a woman's intelligence especially if they are deemed poor (Medicaid) and/or a women of color. Dr Kumar was so argumentative and disrespectful that I had to walk out mid appointment, leaving the office in tears. This is why so many women go untreated for conditions that can be life threatening, dealing with dismissive know it all doctors like Dr Kumar. It's a shame such good nurse practitioners are working under such a terrible doctor. I will never return to this office!

I've been with shfmed for a little over 10 years. Jennifer Pearson has given me the absolute best…read moreservice I've ever experienced! When it comes to my medical care she makes herself available, caters to my needs, follows up, and always keeps a smile on her face. If you're looking for someone who knows her stuff and listens without judgement ask for her!

This is the best practice in town. I love the doctors, PAs,nurses and staff. The best care I've…read moreever received. I am never rushed during my appointments and have all of my concerns taken care of. I have had a teleappoinyment recently and it was great. I didn't want to go into the office and it was great. They have really made these appointments safe and effective. I'm very pleased.

By far the best family doctor I have ever visited. The doctors here truly focus on treating both…read morethe patient and the root cause, rather than just addressing symptoms. They never rush appointments or make you feel unimportant every visit feels personal and attentive. I also appreciate the convenience of the patient portal, which makes it easy to ask questions or request prescription refills. The office itself is clean and has a warm, welcoming atmosphere. There's even a dedicated kids' area filled with DVDs, toys, and books, which is a thoughtful touch for families. If you're looking for an excellent doctor, I highly recommend Insight Primary, it's simply the best.

They've been my doctors office for 10 years and I love them so much! Excellent staff. Can always…read moreget me in. They even remember the little stuff like the names of my pets. Highly recommended!