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    Nathaniel Moore, MD

    3.0 (1 review)

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    9 years ago

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    Ponderosa Family Physicians

    Ponderosa Family Physicians

    1.9(87 reviews)
    1.5 mi

    I started with Borja and continue with Pederson. Great place and great group of people. I like the…read morefact that, in my third year, I see the same people- the same nurses, same doctors, same receptionists. I like that type of stability within an office that probes me. My doctor and nurses are very thorough in their questions, they listen to my concerns and address them, and they provide me with clear information regarding test results and any inquiries I may have. I was just there and I'm thinking about stepping into the vision office and the dentistry office to see what they have going on. Nothing like having all of my orifices satisfied in one spot.

    I could never imagine being kicked to the curb by my doctor after nearly 20 years of trust and…read morefaithfulness without a returned call MAKING ME FEEL INSIGNIFICANT, INCONSEQUENTIAL AND LOST -- even though I spent time to arrange for them to be "in network" with my insurance carrier. I have been a patient at Ponderosa Family Physicians for almost two decades, and for much of that time I was deeply grateful for the care I received. In 2016, Dr. Draper diagnosed my melanoma early enough that I was able to have it removed and become cancer free. For that, I will always be thankful. They also monitored my thyroid condition for over 10 years, and I placed significant trust in them with my ongoing health. When I changed insurance carriers and learned Ponderosa was no longer in-network, I personally contacted my insurance company and arranged to have them added so I could continue my care there. After receiving written approval, I brought the documentation directly to the office, believing that nearly two decades of loyalty and history would matter. Instead, I was sternly told I could no longer remain a patient. I asked to speak with the office manager, Steve Elliott, and was told he would call me. That was two weeks ago, and I have not received any follow-up. When I have called since, I'm told that because I am "no longer a patient," they cannot transfer my call or assist me in any way. After almost 20 years, the lack of communication and compassion has been deeply painful. It's unsettling to suddenly feel dismissed by a practice you trusted with your life. I now find myself searching for a new primary care physician -- someone who will see me as a person, not simply as an account status. I share this experience because long-term patients deserve TO BE TREATED LIKE AN INDIVIDUAL, A PERSON AND NOT A NUMBER with communication, respect, and basic follow-through. I sincerely hope others are treated with more consideration than I was.

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    Ponderosa Family Physicians
    Ponderosa Family Physicians
    Ponderosa Family Physicians

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    Aurora Family Practice Group - Waiting room

    Aurora Family Practice Group

    1.8(24 reviews)
    1.4 mi

    I usually don't ever have an issue with Aurora Family practice the doctors are all really friendly…read moreand take time to take care of their patients which is why I continue to go there. The issue I have is with the front office staff. I can never get through when contacting by phone. I was able to get an appointment scheduled however needed to reschedule it. Have been trying to call them since last week and unsuccessful at getting through. When you call them between the hours of 8 am - 9:10 am the phone lines are still turned off although the office is OPEN... try calling at any other time and you get put on hold then get an answering system to leave a message for a call back but no one will call You back. If I miss my appointment I will get charged for missing it but I'm not even able to get through to reschedule or cancel if needed. I'm doing my due diligence as a patient to give my more than 24 hours notice and reschedule so this is Super frustrating. Usually when I go in, there are Like 5 people sitting in the front. I know it's busy at times which is expected but it's still a professional business and I've worked in doctors offices in the past so I know it's not that hard to answer the phones.

    Why is so hard to get somone on the phone to refill a prescription or make an appointment. Spent a…read moreweek trying to get life saving meds that they forgot to prescribe they ignored calls and voicemails.

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    Himalaya Family Medicine Clinic: Bipin Kumar, MD - Dr. Bipin Kumar, MD

    Himalaya Family Medicine Clinic: Bipin Kumar, MD

    2.0(8 reviews)
    1.4 mi

    Worst care ever! Do not go here. Went to see PCP and was given prescriptions that were to be faxed…read morein on Thursday. Called pharmacy Friday morning and Monday still hadn't been received. Called PCP and asked since u have not called the scripts in yet . Would u call them in to Walmart. It is now late Monday evening and they still haven't received anything from Dr. kumar's office. I have been waiting on hold for over 10 minutes. This place needs to be closed if they can't provide quality healthcare. Horrible experience.

    Horrible, horrible experience with Dr Kumar. I have been a patient at this practice for 18 months…read more I have, up until today only seen the nurse practitioners here who are wonderful, kind, listen and show empathy. Very important when treating patients. Today I had a follow up appointment which happened to be scheduled with Dr Kumar. This man is argumentative, dismissive, condescending and overall unhelpful. I'm recently finding this to be the norm with male Doctors, discrediting a woman's intelligence especially if they are deemed poor (Medicaid) and/or a women of color. Dr Kumar was so argumentative and disrespectful that I had to walk out mid appointment, leaving the office in tears. This is why so many women go untreated for conditions that can be life threatening, dealing with dismissive know it all doctors like Dr Kumar. It's a shame such good nurse practitioners are working under such a terrible doctor. I will never return to this office!

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    Himalaya Family Medicine Clinic: Bipin Kumar, MD - Dr. Bipin Kumar, MD

    Dr. Bipin Kumar, MD

    Himalaya Family Medicine Clinic: Bipin Kumar, MD - Himalaya Family Medicine Clinic

    Himalaya Family Medicine Clinic

    Himalaya Family Medicine Clinic: Bipin Kumar, MD - Dr. Bipin Kumar, MD

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    Dr. Bipin Kumar, MD

    Nathaniel Moore, MD - familydr - Updated May 2026

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