I can't say enough good things about this place .Doctor Ziegler is very compassionate and has gone…read moreabove and beyond to try to help me with my R.A. pain. Her team really pushed my insurance to pay for this medication that has helped me immensely. I am so happy that I found them!

Avoid this practice at all costs. I would give a negative review if that was possible! This review…read moreis about the ARTHRITIS AND RHEUMATISM ASSOCIATES, P.C. as a practice and NOT about the physicians. My husband is a longtime patient and "Triage" refuses to send in a refill for a medication that has been regularly prescribed to him for the past 5 years. This medicine controls his severe inflammation, which is debilitating for him and without the meds, his quality of life is negatively affected. After pleading twice, they still denied his request in a cold-hearted and callous manner and advised him that his refill request will be "managed" at his next appointment. I guess the fact that he is suffering in pain and has trouble physically moving around means nothing to this practice as it appears they can't be bothered to show compassion or take any actions of humanity in between appointments. He has regular blood work completed and appointments with the physician, but regardless "Triage" is forcing him to wait (and suffer) by not honoring a simple refill request prior to his next appointment. If more blood work is needed, a simple lab order can be uploaded to the portal, but nope. There was no sympathy, empathy or even a temporary work-around offered. Truly a disgrace.

I'm very conflicted writing this review, but here it is:…read more First, the good: Dr. Gwinn is an excellent surgeon. He is clearly very skilled and knowledgeable, and he immediately instilled confidence. Having this surgery was a major decision, and Dr. Gwinn put me at ease, and I believe I made the right decision choosing him for this procedure. I also have nothing but good things to say about his PA. If you choose MMI, you will likely receive quality medical care. Now, the bad: Quite literally, everything else. I have never experienced this much frustration dealing with a medical office staff. Communication is pretty much nonexistent, and when you do reach someone, most of the time they pass the buck, say your issue is not their department, and then blind-transfer you to a voicemail box. That voicemail will not be returned. You will have to call back over and over again, and even after explaining that your voicemail was never returned, you will simply be blind transferred to the same voicemail again, ad nauseam. This is true of scheduling, medical questions and concerns, administrative issues, etc. This is beyond frustrating, especially while recovering from major surgery and navigating other issues such as FMLA concerns. Also, if you need any forms filled out, they will nickel-and-dime you. Need a one-pager stating that you are medically fit to return to work after FMLA, that's $10, need another form, that's $10, even if you download it digitally. I'm not really concerned about the small fee, but it seems petty, especially considering I'm continuing to have and pay for follow-ups with the doctor. It's just another example of a top-down culture that seems to be anything but customer-focused. Again, I'm grateful for the quality medical care I've received from Dr. Gwinn. That being said, I think the way this practice is run is detracting from that care. As frustrating as the totality of my experience has been with MMI, it's unlikely I would recommend the practice to a friend, family member, or colleague.

Horribly run company started with Chester office waste of time for about 5 weeks tried Annapolis…read moreoffice rude and misread medical chart. Cancelled appointments with no notice after scheduling work around for surgery I had no confidence and after 6 weeks of no help no way would I let them perform surgery on my knee.

As a relatively healthy woman from the baby boomer generation, in 2015, with no genetic history of…read morecancer in my family, I was diagnosed with a rare form of endometrial cancer. After a complete hysterectomy and minimal follow-up treatment (without radiation), I enjoyed three years of clean health. Then in 2018, I started having digestive issues, acid reflux, insomnia, burning sensations in legs, abdomen, back and face. I was probed, scanned, had multiple blood tests and referred to many specialists. My auto-immune thyroid numbers were through the roof, I was told I was under stress and that I should try counseling. I was prescribed medication for the acid reflux, medication for sleep and told that eventually I would need to be on medication for my thyroid as well. I used the acid reflux meds for two years, and tried the sleep meds to no avail. I was a mess, my symptoms were getting worse and were a huge disruption to my life and I refused to accept the fact that taking medications were my only way forward. While reading an article in one of my local magazines about boosting your immunity through natural remedies, I was introduced to Dr. Ashley Russell, who was a contributor to the article. I decided it was time to forge a new path. The discovery that her office was only five minutes from my house was a sign from the universe that I had to go and see her. To keep this story brief but poignant, Dr. Russell ran tests that none of my other doctors even thought of and was able to figure out the root cause of all of my symptoms, which she treated gently, using natural supplements, nutritional guidelines and suggestions for mind/body practices. Slowly but surely, all of my symptoms quieted down (and went away), sleep returned and my thyroid numbers came under control. Dr. Russell treats the whole body, not just the symptoms. She gives you the time to speak, she takes the time to listen and learn about you as a person. She cares about your whole body health and not about selling quick fixes or products in general. Dr. Russell helped me regain my quality of life and since 2021, Dr. Russell continues to be my first choice when it comes to my healthcare.

It has admittedly taken me a long time to write a review for Dr. Russell as I don't even know where…read moreto begin with how much she has helped me in the course of being one of her patients for the last year and a half. From the beginning, Dr. Russell understood my concern and understood why it was important to me to find more natural solutions to address the issue that I came to her with. From the very beginning, Dr. Russell's approach was different and refreshing. At our first meeting we discussed the reason why I initially sought her care, but then discussed where I was at as a person and uncovered that I really had multiple goals that I was wanting to address. She ordered a health panel and carefully walked me through understanding all the numbers---something no doctor had other done before with me. She answered all my questions thoughtfully and provided resources to help me better reach my personal health goals. The other thing that Dr. Russell makes clear from the beginning is that she wants you to be an active participant in your health and she really means it. She doesn't get offended when I ask questions and doesn't think that I am questioning her expertise or professional opinion. She understands how important it is to me to be involved and fully understand different options, and she facilitates this understanding. In short, Dr. Russell is a truly caring health professional that fully supports her patients. She is respectful, non-judgmental, attentive, and smart. To Dr. Russell you are not a number, but actually a person that she truly cares about. She remembers what you talk about from visit to visit and helps you be accountable toward reaching your personal health goals. During COVID, we have been having virtual telehealth visits that have been seamless. I feel very fortunate to be one of her patients and cannot recommend her highly enough.

I really like the new office! You're given a 'room card' as…read moresoon as you check in. So there is no sitting in the lobby as you do with other locations. So do you sit around hopelessly waiting in the examination room you ask? No, you're seen within minutes by the nurse (I'm sure there is a better term to use but I'm British) Who takes your vitals and takes your wait via the bench that you lay upon. Kudos for this as you don't have to see how fat you are. Tara (the Doctor) is very polite although she reminds me of a Victoria Wood mainstray actor. My wife thinks I'm insane and very wrong for mentioning this. Celia Imrie anyone? She is friendly and knowledgeable and actually cares about you. Not just about your current ailments but about you. Some doctors seems more about seeing the number of patients rather than helping them. Celia I mean Tara cares. The receptionist is cool too. We chatted but I didn't get your name. She friendly and efficient, Nothing to complain about, probably the best doctor visit I've had the USA.

These guys are an insurance fraud. I had my annual physical with them and they asked me one…read morequestion about another health issue that I have another doctor that monitors it. I told them that over and over again. So they converted the annual physical to another type of appointment so I would be charged. What a bunch of scammers.

Great physician. I truly miss him since I moved to Las Vegas. Can not find a better doctor.read more

Dr Lerner is a sweetheart! Kind, compassionate, sincere, thorough and genuine! Love him. He has…read morebeen my doctor for over 20 years!!! Always calls me back and the staff is awesome!!!! You