Be aware they try to sell you the products that you don't need, and do the scans that cost you out…read moreof pocket. And this is not professional at all. Staff mentioned that doctors won't see a patient with an appointment unless the optional out of the pocket tests are accepted during the appointment. They did not mention this to me at the time of making my appointment. At every appointment they try to sell products to you. Not sure how this place got 5 stars. I would not recommend this to anyone unless you have time to waste.

I highly recommend this practice! I've been with Dr. Melman for years (since they were at Eagle…read morePlaza). Two years ago we moved out of state and yesterday I had a question about what my new eye doc was doing. I called the office they quickly responded and Dr Melman called me back and answered all my questions. So thankful.

I have been seen by Dr. Putterman for well over 15 years. My wife & our two sons have been by Dr…read more Putterman as well. Both my wife & I have worn glasses &/or contacts for well over 15 years. Dr. Putterman is professional, knowledgeable, thorough, enthusiastic, compassionate, communicative, calming, patient centered & kind. From the moment you set foot in their practice, he & his staff strive to provide the very best level of care. Any & all questions or concerns are addressed, not just brushed off, ignored or minimized. The practice is not one where people just do their jobs competently, showing courtesy & respect for their patients (meeting this standard would be a welcome improvement to a majority of other medical practices). Their entire team is welcoming & engaging; they do their best to meet the needs of each patient, often going beyond what can reasonably be expected. When you check in, receive your eye exam, get fitted for the correct lenses or contacts, spend time attempting to narrow down your choice of frames, consider alternative frame recommendations from staff, make your final decision & finally check out...you are the focus of care. Every member of Dr. Putterman's team strives to provide the best quality service possible for each person that comes through their door. Saying that they strive to provide the best service, doesn't quite capture the dynamic at work in this practice. Disney strives to provide excellent service, but Disney is very superficial. Dr. Putterman & his team provide excellent service because they care, because they genuinely desire to provide the very best service. This is because that's the kind of people that they are. The team doesn't provide quality care because they should, they provide quality care because that is their mission, because that is what they want to do. The heart of this practice IS THEIR CARE. If you find yourself needing to select frames, all of the staff are incredibly helpful & patient. Rochelle has an uncanny ability to find frames that I would never have considered, let alone selected. Rochelle is the Frame Whisperer; her ability to balance style, comfort & durability, is a much appreciated talent. Dr. Putterman & his team stand behind product performance expectations & warranties. They are helpful & available for any needed adjustments, repairs or replacements. I consider myself & my family fortunate & blessed to have found a vision care provider like Dr. Putterman & his team.

It's been a couple of years since I reviewed Dr Putterman, but my experience over the last few…read moreweeks makes me want to reiterate how amazingly generous, kind, and dedicated he is to his career and his patients. I missed an annual exam, and had to wait til my next period of eligibility. When I went to schedule the new exam and get new contacts a few weeks ago (i usually buy a couple years' worth) we discovered that my scrip had actually expired! Despite this, Dr Putterman gave me a free pair to last me until my exam this morning. This morning: first of all, i got stuck in traffic and called to let them know I'd be 10 minutes late-- they didn't mind at all! Then Dr. P took me back the very MINUTE i walked in! the exam revealed that my scrip had changed somewhat and that I now require a slightly larger contact lens for my right eye. Because he did not have any of the new scrip lenses on hand, he ordered me a TRIAL lens and then gave me another free pair of contacts in my old scrip to last me until the trial lens comes in. Did I mention that the only thing I had to pay for was the visit?!?!? The best thing about Dr Putterman and his office is that they are friendly, happy people who make a visit seem almost fun. The nurses laugh and joke with you, (and give great recommendations for lunch) and Dr. P remembers you and the personal details you may (even incidentally) share with him. I just wish I could find a dentist who was like him.

My experience today was good except for the receptionist after my appointment would not acknowledge…read moreme while she chatted on the phone. I had to stay for my new eyeglass prescription printout, otherwise I would have just left. I wanted to make a follow up appointment but she wouldn't address me to get it done. Too busy to do checkout.

My longtime ophthalmologist , Dr. Roat--a superb physician whom I recommend…read moreenthusiastically--recently joined this group. When I arrived for my first appointment with Dr. Roat at this office, the first and only thing I saw through the glass doors to the suite was the optical store. I understand that this is quite common; however I work in a helping profession myself and am very turned off by medical practices that feature commercial products. I want to be confident that my providers have no conflicts of interest.

They were helpful over email confirming my questions and everything went as described!. The…read moreoperations were standard and timely (I came early for my appointment and they were able to start some stuff). All the people I interacted with were lovely and attentive. Would recommend!

Staff and doctors . In and out within 45 including picking frames. Been going here for idk long…read moretime.

I came to this location years ago. I needed an annual eye exam and decided to come to this…read morelocation. This is the new location. It is easily accessible by public Parking: small lot Waiting area: bright and cozy Checkin process: quick. You can also do it online but beware! They are aggressive with the checkin reminders. Service: i didnt wait too ling before being called to the back. Everyone in the process was very nice. Dev Patel did my exam and he was awesome!!! He took the time to explain things and answered my questions. He also made sure to address my concerns with Dr. Wetzler. Both of the guys were very attentive. I will continue to come to this location

Very thorough and thoughtful. Eye exam at a good price beats the ripoff at Warby Parkerread more

Great 1st impression! Staff was friendly and knowledgeable. Great selection of glasses and…read moresunglasses as well. Got my new prescription and had my new glasses and sunglasses in less than 10 days as promised right before my vacation. Highly recommend!!

Total bait & switch. They made me give my vision and health insurance cards - saying they only put…read morethrough health insurance if there is a medical issue. Needless to say - they insisted on putting through me medical insurance - which gives them a higher reimbursement and charges me a much higher co-pay. My prior optometrist always put through my vision insurance. There is nothing wrong with my eyes, but they noted "the start of age related cataracts (that won't require surgery for many years), and other minor things that don't need treatment. I have since heard similar stories from others. Also - their glasses are very expensive. They only had a handful that would be fully covered by my insurance. Buyer beware!

My appointment was kept on time. Preregistration made check in very easy. The staff was very…read morefriendly and caring about my comfort. I highly recommend The Eye Institute.

they were efficient. I was a walk-in they took me back. He did my examination My Doctor. Let me…read moreknow everything he was going to do and we also have a follow up appointment.

after a former negative review, and a letter to Kresloff, they promptly reached out to me, and…read morerectified the poor results of a previous visit. The staff are friendly, courteous and helpful. I highly recommend this practice, where I have been going for many years.

Denied my insurance because I have high blood pressure. "It causes increased pressure in your eyes…read morewhich makes it a medical condition so your vision insurance can't be used." I've been going there at least ten years with the same insurance. This never happened before I won't be back