Also they are not transparent about recovery times. Nothing in the documentation about it. They…read moregive you postop instructions that are missing critical detail details and then try to give you more unclear instructions after you've just had the procedure and are still recovering from the drugs. Don't trust him

I have tried for 3 weeks to get this firm to send me my medical records which belong to me. They…read morehave yet to sent them or respond to any phone calls. I've decided to go elsewhere for care , I guess they're not happy. HIPPA says these are mine I hope I dont have to get my lawyer involved.

If anyone is looking for a new dentist, or an old fashioned this office has the father and son,…read moreDynamic Duo of Dentistry! Dr. Darryl Skale has been my dentist since I was little and after several generations of trusted care, he now sees my grandchildren! And his son Dr. Ryan Skale has joined him in his quest for perfect smiles! Such a full circle moment! They are truly the Best in the Midwest! And his entire staff could not be any sweeter! So welcoming and caring always! Never thought I would say this, but I love coming to the dentist! And I love my smile!!

(I'm from Glenview IL--no idea why it says San Francisco, I even corrected it, oh well) This is a…read morefather-and-son dental practice, and I'm so impressed. Dr. Skale (the son) zeroed in on work I needed done. He viewed my x-rays with me in full color and 3D, right there in the room. (Their technology is cutting-edge.) In the x-ray he said several fillings in the same tooth needed replacing, but when he examined the actual tooth and saw nothing was loose he changed his mind. I was very impressed, as this showed he's ethical. I had a broken tooth that needed a crown, and Dr. Goodsy (spelling?) did the work. I LOVED her! She was professional, very kind, and made me feel so comfortable. (Dr. Skale does the more specialized work, which I didn't need.) Regarding the crown: Dr. Goodsy completed it right there in the office, no need for a temporary and having to come for another appt. This office is cutting edge, professional, and very kind. (I met Dr. Skale Sr, and he was so friendly with a fun sense of humor.) The office staff is very friendly and helpful. (Dr. Skale's daughter also works there and is very pleasant as well.) It's easy to communicate with this office, as their phone number works both for texts and phone calls. I'm delighted that I FINALLY found a dental office I trust, can feel comfortable at, takes insurance, and is easy to communicate with.

Who can really say they had great experience having dental work done? After visiting North Suburban…read moreOral Surgery, I can say I have. I visited for an extraction and Dr. Figueroa and his team were so attentive and patient. They took the time to explain exactly what would happen, the risks, and answer all of my questions. I felt well cared for and comfortable. I expressed my dental anxiety to Dr. Figueroa and he was compassionate and offered assistance by way of laughing gas for my extraction. The extraction couldn't have gone better. Dr. Figueroa talked his was through the procedure, which was helpful. They have a cozy little recovery room for post-op and then you're on your way. Can't speak highly enough about this team and my experience.

They charged me upfront at the time of my appointment instead of billing my insurance first. The…read morefront desk employee was eating a snack while speaking with me, and her mouth was so full that it was difficult to understand what she was saying, which felt very unprofessional from the start. I was told they couldn't bill my insurance because they were out of network and that the visit wouldn't be covered. Based on what happened afterward, that information appears to have been incorrect. They did bill my insurance, and when I later received my Explanation of Benefits (EOB), my actual patient responsibility was significantly lower than what I had been charged on the day of the appointment. I found this experience extremely frustrating and concerning. Being given inaccurate information about insurance coverage and being charged more upfront than what I ultimately owed left me feeling misled. I plan to pursue this matter further with the Better Business Bureau and the Attorney General's office because I believe these billing practices should be reviewed. Based on my personal experience, I would strongly encourage others to do their research and proceed with caution before seeking care here. I expected much better communication, transparency, and professionalism.

This experience has been phenomenal for the 7 years I've been with Dr. Aaron…read more I came to him in 2018 after being neglected by my oral surgeon, who had placed two implants, and the dentist who had done the crowns. I had suspicion something was going on as one was wiggling. Dr. Aaron jumped on it and was able to identify malpractice and addressed the offending surgeon (Dr. Vaina of IVOMS in Peru, IL) to have it corrected. I went back to the offending surgeon (due to cost reasons and giving him a chance to fix it) and about 6 surgeries later, I was even worse off. Dr. Aaron investigated and created a course of action, which involved referring me to a new surgeon, Dr. Frank of Northshore Smile Surgery, who proceeded to perform a miracle to restore my gums to full health. Dr. Aaron created me a temporary fix to keep my teeth in place which held me in tact for five years. In October 2024, despite living in another state, I called Dr. Aaron and let him know the remaining implant was showing really bad signs and he confirmed my thoughts and told me to come in that week to have it addressed. I traveled 10 hours to see him and he was incredibly thorough and sensitive in handling the issue and it was deemed I had to go back to Dr. Frank to correct more malpractice from the offending surgeon at IVOMS (Dr. Vaina). Dr. Aaron set me up in a temporary bridge to help keep the aesthetics of my gums in tact and so as to not leave me toothless in the front as a young woman and bride to be. After the two month healing period, he squeezed me back in his schedule as I traveled 10 hours to see him again through Michigan winter madness. After 8 years of pain and trauma from other providers, Dr. Aaron took care of me at the highest level. He was the only one willing to identify and tackle this complex and heartbreaking nightmare, he handled each step over 8 years so tactfully and was truly invested in not only my business, but genuinely cared about my well being and wanted to see me find my dream smile. Dr. Aaron has truly gone above and beyond for me in every single aspect of my care for almost a decade, every dentist should be at his level. His sense of ethics, his personality, his attention to detail, his level of care... he's second to none. As a former dental professional myself, after working with him, it makes me never want to go anywhere else the rest of my life. The rest of the staff is fantastic too! Occasionally the other doctors would get involved in my case and were always very direct and clear while showing empathy for the situation. The front office staff and manager Kathy are wonderful and really helpful, always making sure to give any information needed and working around my wild schedule being out of state. The assistants are all fantastic and incredibly personable as well, I've always enjoyed each one I've had and have been pretty consistent faces over the years! You can't ask for a better dental office from start to finish. They even have a service dog on site, which has been amazing through something that's been traumatic to go through and recover from. I wouldn't be here tonight with my dream smile if it wasn't for Dr. Aaron saving me from malpractice from another office. After hating my smile my whole life, I can finally feel confident (and eat again)!

I have been a patient at this dental group for several years, and loved the practice until I had an…read moreemergency. I was in pain on a Thursday and was told no one was available to see me until Monday. At that point, the pain was manageable, and I agreed to wait. Thursday evening the pain was unbearable. I had no sleep, and when I tried making an emergency appointment, I was told I needed to wait for Monday or go to an emergency room. This is unacceptable.i will be find a new practice. One that have contingencies for emergencies.

fantastic office!! i don't trust anyone with my teeth, i trust dr. grumet. kind and caring and…read morejust 1000 stars.

Superior bed side manner, Incredible staff I highly…read morerecommend. I had an emergency extraction!

This doctor felt around inside my mouth and throat, he took his time and brilliantly understood the…read moreissue. There are not many doctors like this one, taking the utmost respect and time to understand the patient's issue end to end. He is one in ten million. He is the only one ill ever trust again with the issues he treats.

Seriously, is there anything more terrifying than dental work? Lying on your back, while metal…read moreimplements are scraping/pulling your teeth? Since I was informed I needed a tooth pulled, I had an impending sense of doom. I'm proud of how quickly I scheduled the consultation (due to the end of the Flex Spending deadline). In advance of my appointment, my dentist sent the xrays to Dr Jacob's office and I both dreaded that they would pull my tooth that day, or that I would have to return to have it done. My primary care physician also recommended Dr. Jacobs. When I arrived at the office, it was the most glamorous dental office I'd ever seen. There was a separate room to fill out paperwork. There was a separate waiting room with a large TV. They didn't shove anything into my mouth to take xrays -- the camera flew around me like a 360 degree photo booth. They told me that they would pull the tooth that day -- was I more terrified or more relieved? Dr Jacobs was very caring and supportive when I told him I was quite nervous. He was very patient and explained each step that would happen. The worst, of course, was the injection of novocaine. However, as he said, it took no longer than 10 minutes to extract the tooth. The staff was very detailed with the after care. They called me when I returned home and Dr Jacobs called me later that evening to check on me. While I hope I never see Dr Jacobs ever again, chances are that my teeth will let me down sometime in the future. At least I know what to expect, and Dr Jacobs and his practice are the very best.

Lake Forest Smiles is an amazing dental office with very friendly and knowledgeable team.read more

They're great to work with and so friendly. They care about me personally and my situation. I would…read morerecommend them to anyone.

I came in for a minor bonded retainer smoothing after my former orthodontist doubled their…read moreout-of-pocket fee for the same service. Dr. Mark Jacobs took care of it efficiently and even removed plaque around the retainer without charging extra. He saved me money, was kind and professional, and made a great first impression. If my job situation changes in the future I'd be happy to become a regular patient! EDIT 3/19/26 - Visited Dr. Jacobs again but this time for a cavity filling on a bottom-front tooth. Service was as superb as the last!

I highly recommend this Doctor ! I can't say enough of good things about, staff is amazing! Every…read moresingle person there takes care of you on a very next level! I have been going to Dr Jacob's for many years now and never disappointed! I have a lot of anxieties, but always feel so comfortable with this staff! , thank you for reading this review! I never write reviews, only when I feel confident!