Had a leak in the basement. Needed someone quick and they came through. Fix my leak and we were…read moreback in business. Great guys. Efficient and dependable. Can't thank you enough.

Don't waste your time. They don't keep appointments, don't return your calls and waste your time!read more

Due to caustic water I had the water line entering my house showing sign of failing due to…read morecorrosion. Called First Street Plumbing on Friday and was scheduled for an appointment on Monday which was fine. Jaden was the plumber that arrived on time, told me the options for repair, which was what I expected. Jaden did an excellent job, clean, neat and very professional. Price was about what I expected. I would not hesitate to contact this company again for any plumbing, heating or HVAC repair. Great to have such a professional company in the community.

First Street bid on the plumbing portion of our Master Bath remodel. They were 25% higher than the…read moreother bid we had, but we went with them because we had heard positive things about them, and they had been partnering with our general contractor. The two technicians which did the job, Cashe and Myles were very good. Unfortunately, there was some work that fell outside the original bid, and because of very poor communication, it became very unclear what was being billed. One of the technicians was not even made aware that most of the job fell within a single bid. We were therefore double billed on some items. Also, we visited the First Street office and were quoted prices on two items. We were later told that actual prices were about 40% higher than what we were quoted. In short, the technicians were very good, but communication and billing practices very poor. Until that is remedied, I would not recommend First Street Plumbing. Terry D

I love All About Home Repair! I have used them for several different projects and they always…read moreimpress me. They have skilled and knowledgeable Technicians that do the job right. Every time we have used them they took great care in every task they performed, ensuring attention to detail and precision. The team at All About Home Repair went above and beyond to ensure my complete satisfaction. They were friendly, approachable, and willing to address any questions or concerns I had. They patiently listened to my needs and provided tailored solutions, making me feel valued as a customer. They impressed me with their fair and transparent pricing. I knew how much the projects would cost before they started the project and I appreciated their honesty and integrity throughout the entire process. Overall, my experience with All About Home Repair was exceptional, and I wholeheartedly recommend their services. They are a reliable and trustworthy company that delivers top-quality workmanship, excellent customer service, and fair pricing. I will definitely be calling upon their expertise for any future plumbing or home repair needs.

Summary: Watch out for the pricing - scary high…read more We are doing a renovation of a townhome in Rexburg. We needed three toilets removed, a water heater drained and moved to the garage, and three sinks disconnected (unscrew the water source, and disconnect the drain). A week later, these would all need to be reinstalled. I called All About Home Repair and they said that they couldn't give me an estimate over the phone, but they could send someone out the next day to give me a quote. If we didn't end up using them, we would pay a $39 callout fee. If we did use them, it would get credited towards the overall project cost, which seemed reasonable to me. Keaton came out and gave me a quote stating, "It will be over $2,000." I balked at the cost and said that it seemed EXTREMELY high as I have pulled a toilet before and it takes less than a half hour (and that included the time watching the YouTube video of how to do it). He asked me how much I was expecting and I told him I didn't think all of that would be over $800 on the high side. He said they couldn't do that and I said I couldn't do their price. He charged me the $39 callout fee and went on his way. I called the office Manager, Stephanie, and she was very nice to work with and talk to. With that said, I explained the situation and she said she would like to talk to Keaton and then get back with me, which she did just 15 minutes later. She told me that he had not offered me some of the packages that he could have offered (since all three toilets were at the same location), but that he never felt like he had the chance to do so. She went through the pricing with me and it still came out to about $1,200. In the mean time, I was able to secure another plumber to do the work for $600. So while I appreciated the work to get the bid down, it was still significantly higher than what the market is dictating. Stephanie was also kind enough to cancel the callout fee of $39 without me asking (which is why I bumped the rating from a 1 star to a 3 star). In conclusion, Stephanie and Keaton were both nice, but the pricing of the company is the highest I have encountered.

Did great on the first job which was a water softener installation. Offered him more work -- a…read moretankless water heater system. I sent him the money up-front for the equipment but he failed to show up for multiple promised appointments. Very frustrating to block out our calendar and move around other appointments for him. A waste of time waiting for him, so we cancelled the job. He promised money back for the equipment. It's been three weeks. No money refunded yet.

I called Brennon around noon on a Friday. He was in my house in less than an hour and completed…read morethe repair job in less than 15 minutes. He is a real professional who asked several questions before he came over. He was ready for the job with all the tools he needed and was very pleasant in explaining what went wrong with the equipment. He also freely gave me advice on how to prevent recurrence of the issue. I also asked to check other things with the water system in the basement and he did without a charge. He is an excellent professional and I highly recommend him for the high quality work he provides at a very reasonable price.

I am a renter & our landlord sent out Chris with Sewerman Plumbing for a leak from the sink pipe…read morethat leaked down into our lower level laundry room. He was efficient in his work, honest and quick at his work. I would call him again myself for any repair. The conversation was easy, and he explained everything as I ask a lot of questions. I would recommend him 100x's over.

Chris came out within 30 minutes and took care of a clogged main drain for us on a Saturday when…read moreno-one else was open. He was fast and courteous (and likes dogs!) and worth the money for the worst time for the flooding to happen. Sent us an invoice and didn't treat us like criminals who were going to stiff him. Excellent.

Antonio is very helpful and flexible. Did a great job…read moreinstalling our water heater. Fast response time

I highly recommend Prime Choice. He was responsive, professional, and friendly…read more He did a great job in replacing out water heater

In early November, I contacted this company to repair my gas fireplace--my primary heat…read moresource--before winter. A technician came out, serviced the unit, and identified the issue: a faulty blower. He provided a quote for the replacement, which I approved immediately. That's when the problems began. Ten days later, I called for an update and was told the part hadn't even been ordered. Another ten days later, I was informed the part wasn't available, but they could try retrofitting a similar one. When I asked if there were other options, they said no--so I agreed. On the scheduled day, I took time off work, only to receive a call 30 minutes after they were supposed to arrive saying they could now order the correct part directly from the manufacturer--something they had previously claimed was impossible. To proceed, I had to pay in full immediately. Fast forward three months, and I still didn't have a working fireplace. For weeks, I was repeatedly told, "It should arrive next week." Finally, after expressing my frustration, I got a call at 5:00 PM saying they had located the part, expedited shipping, and could complete the repair the next day. I took another day off work. The technician arrived--but with the wrong part. Instead of tracking down the actual component, they gave him a universal one that didn't fit. They then assured me the correct part would arrive in two days. This time, my wife took the day off work. The technician showed up an hour and a half late (after I had called and reminded them we had rearranged our schedules for this), but they finally made the repair. Other issues worth noting: I was promised a callback from a manager or owner--still waiting on that. Their phone system is a mess. Every time I was placed on hold (which was often), someone else would pick up and begin a different conversation. I would explain who I was and they would say "oh, let me put you back on park." The three coldest months of winter without my primary heat source, multiple days off work, countless phone calls, and constant misinformation (what my generation would call lies). I will never use this company again.

Submitted a questionnaire to have an HVAC system installed…read more Long story short, Zane at the First Call Jewel team came and we discussed several options that would meet our needs which resulted in a purchase, with options for rebates and tax credits. Solid value for our budget. The technician (Freddy) was competent, hard working, organized, and very personable. If this is the caliber of people and face of First Call Jewel, then you will consistently be blessed with business! Thanks much!

We hired mark to install a shade for us. Its was for a 15ft sun window. He did a great job had…read morethe job done in an hour. Very reasonably price. Very polite and professional. We will definitely use him again if we need something else done.

I reached out on a Saturday morning and Mark was able to come fix my elderly mother's door later…read morethat day. Wow! Very reasonable and professional. Already have him booked for another job for her. Extremely positive experience.