These guys are great! Have had them over a few times for different plumbing projects and they do a…read moregreat job for a good price. Highly recommend! Each job was done right.

Holeshot is my favorite plumbing company to work with. They're very quick to respond, their staff…read moreis knowledgeable and always call with a detailed diagnosis before the repair is made, they're patient, especially dealing with property management companies, and their pricing is on point.

In early November, I contacted this company to repair my gas fireplace--my primary heat…read moresource--before winter. A technician came out, serviced the unit, and identified the issue: a faulty blower. He provided a quote for the replacement, which I approved immediately. That's when the problems began. Ten days later, I called for an update and was told the part hadn't even been ordered. Another ten days later, I was informed the part wasn't available, but they could try retrofitting a similar one. When I asked if there were other options, they said no--so I agreed. On the scheduled day, I took time off work, only to receive a call 30 minutes after they were supposed to arrive saying they could now order the correct part directly from the manufacturer--something they had previously claimed was impossible. To proceed, I had to pay in full immediately. Fast forward three months, and I still didn't have a working fireplace. For weeks, I was repeatedly told, "It should arrive next week." Finally, after expressing my frustration, I got a call at 5:00 PM saying they had located the part, expedited shipping, and could complete the repair the next day. I took another day off work. The technician arrived--but with the wrong part. Instead of tracking down the actual component, they gave him a universal one that didn't fit. They then assured me the correct part would arrive in two days. This time, my wife took the day off work. The technician showed up an hour and a half late (after I had called and reminded them we had rearranged our schedules for this), but they finally made the repair. Other issues worth noting: I was promised a callback from a manager or owner--still waiting on that. Their phone system is a mess. Every time I was placed on hold (which was often), someone else would pick up and begin a different conversation. I would explain who I was and they would say "oh, let me put you back on park." The three coldest months of winter without my primary heat source, multiple days off work, countless phone calls, and constant misinformation (what my generation would call lies). I will never use this company again.

Submitted a questionnaire to have an HVAC system installed…read more Long story short, Zane at the First Call Jewel team came and we discussed several options that would meet our needs which resulted in a purchase, with options for rebates and tax credits. Solid value for our budget. The technician (Freddy) was competent, hard working, organized, and very personable. If this is the caliber of people and face of First Call Jewel, then you will consistently be blessed with business! Thanks much!

Another 5+ star review for Allen. He installed a new water heater for us. His work is impeccable,…read moregreat attention to detail, and professional in every way. Another 5 star reasonably priced service. Thank you so much!

The business number is disconnected today when I called on 27 December 2022, so I looked up another…read morenumber for Allen but that mailbox is full, and apparently it's a landline so I can't send a text either. I knew when I got an error message about it. So if they're not in business I wish they would take down this page so people know instead of getting a run around. but I really hope to get a hold of this plumber if they're still in business because I keep looking for a plumber in Idaho Falls who is affordable, reliable, trustworthy, responsible, and competent, for some seemingly minor but ongoing issues which I'm hoping to help address so they won't get worse, at my mom's place. I thought I'd found them somewhat accidentally with this listing, as well as other online reviews for them, and them being in business for 30 plus years is definitely comforting. I still hope I have found that seemingly elusive plumber in Allen! Regardless he sounds like a great person and I wish him and his family the best! If you see a missed call from the 208 20.... number that's me! Please call me if you can possibly help with plumbing issues. For hire of course.

Mark installed a kitchen faucet for me. The guy was right on time, super communicative and very…read moreprofessional. Installed the kitchen faucet in less than 45 minutes and was done perfectly. He even charged us less than we were quoted. I would recommend him to anyone and will definitely be saving his number in my phone!

I knew I would request the services of Mark a second and a third time. He definitely came through…read morewith the next two projects. He installed a new toilet for the master bedroom......his work, very clean, meticulous and precise. The third project will be the patio deck. We are just stoked with his professionalism, his keen awareness of each project and his timely completion. Call him, he will respond and he will finish the work. Thanks Mark!

I am a renter & our landlord sent out Chris with Sewerman Plumbing for a leak from the sink pipe…read morethat leaked down into our lower level laundry room. He was efficient in his work, honest and quick at his work. I would call him again myself for any repair. The conversation was easy, and he explained everything as I ask a lot of questions. I would recommend him 100x's over.

Chris came out within 30 minutes and took care of a clogged main drain for us on a Saturday when…read moreno-one else was open. He was fast and courteous (and likes dogs!) and worth the money for the worst time for the flooding to happen. Sent us an invoice and didn't treat us like criminals who were going to stiff him. Excellent.

Had a leak in the basement. Needed someone quick and they came through. Fix my leak and we were…read moreback in business. Great guys. Efficient and dependable. Can't thank you enough.

Don't waste your time. They don't keep appointments, don't return your calls and waste your time!read more

First Street bid on the plumbing portion of our Master Bath remodel. They were 25% higher than the…read moreother bid we had, but we went with them because we had heard positive things about them, and they had been partnering with our general contractor. The two technicians which did the job, Cashe and Myles were very good. Unfortunately, there was some work that fell outside the original bid, and because of very poor communication, it became very unclear what was being billed. One of the technicians was not even made aware that most of the job fell within a single bid. We were therefore double billed on some items. Also, we visited the First Street office and were quoted prices on two items. We were later told that actual prices were about 40% higher than what we were quoted. In short, the technicians were very good, but communication and billing practices very poor. Until that is remedied, I would not recommend First Street Plumbing. Terry D

Due to caustic water I had the water line entering my house showing sign of failing due to…read morecorrosion. Called First Street Plumbing on Friday and was scheduled for an appointment on Monday which was fine. Jaden was the plumber that arrived on time, told me the options for repair, which was what I expected. Jaden did an excellent job, clean, neat and very professional. Price was about what I expected. I would not hesitate to contact this company again for any plumbing, heating or HVAC repair. Great to have such a professional company in the community.

Antonio is very helpful and flexible. Did a great job…read moreinstalling our water heater. Fast response time

I highly recommend Prime Choice. He was responsive, professional, and friendly…read more He did a great job in replacing out water heater

I had an excellent experience with this company. They were friendly, answered all my questions, and…read moreefficient. The prices are also great. Best of all they seem honest, which is hard to find these days. Another great thing about them is they actually were on time. I can't even count how many no shows/reschedules I've had with other services in the town I live in. I definitely recommend them if you actually want your stuff done and done well for an affordable price! I'll be using this company from now on.

Chaud Plumbing has always done excellent work for us. We met Treg three years ago when we were…read morefinishing the basement on our new construction home. We were immediately impressed with his punctuality, friendliness, and plumbing expertise. His affordable bid just sealed the deal. Every detail of his work was exceptional, and it was all done in a timely manner. He made us feel as if our home was his top priority. Wow! So you can imagine when we needed a plumber again, he was the one we called. We had unexpectedly created a problem that he was able resolve within an hour. Treg goes above and beyond our expectations every time, and that's why he is our plumber.

absolutely fantastic experience. these guys came out quickly, resolved my problem which was the…read moreneed for a new water heater. ther pricing was phenomenal. everything charged was worth the value of the final project. good job Danie!

OMG! Run away as fast as you can! I called Criterion to fix a leaky faucet. A couple of pictures…read morewere taken. Then I was given two bids. $650 to remove old faucet and replace with new faucet. Or $1040 to cut into a wall to install shut off valves. I reluctantly accepted $650. I even supplied the faucet, plumbers tape, trim, caulk, etc. The rusty faucet came off in 5 minutes. The new one went on 10 minutes later. That's when things got weird. Plumber started doing things like checking the PH level in our water along with checking for iron and other nonsense. My husband finally said so are we done? That's when the plumber sent us out to buy another part for the shower handle!! When we got there, Home Depot even said, "what are you doing here? The plumber should be doing this!". Felt like fools. Brought the part back to see the plumber eating lunch in his truck. A half hour later, the "owner" of the company called and said that if his man installed that part, the new price would be over $1200! We were dumbfounded! My husband sent him away but not before we had to pay $650 for a leaky faucet that still leaked. I started crying. I couldn't believe what was happening. Sorry to say, it gets worse. After the plumber left after robbing us for $650, my husband went in the basement to turn the water back on and the valve started leaking water! I called Criterion! Sorry! It's after hours! Another $310 to get another plumber out after hours and the City of Idaho Falls to shut off the water. God Bless Hole Shot Plumbing and Ray! And a big thank you to the city of Idaho Falls for being Johnny on the Spot! This company needs to be ran out of town!