The team at Nataly's cleaning service does an outstanding job. Very thorough and it's a pleasure to return to our home after they have cleaned it. [[HIGHLIGHT]]Nataly is easy to communicate with and responds quickly.[[ENDHIGHLIGHT]] read more

Not a great experience. Hired for entire house cleaning after long term tenants left so expected a fairly expensive bid but the cleaning provided did not meet expectations. Shower floor - a primary focus area - was left with more scrub work to do. Other focus areas needed more work. [[HIGHLIGHT]]When I requested completion I got run around about not spending more time.[[ENDHIGHLIGHT]] It then became clear the focus of the service was on cash and profit rather than quality of work. My phone blew up with follow up on payment. The contact didn't understand the proper sequence of invoice then pay then receipt issue. Refused to even invoice before payment initially. [[HIGHLIGHT]]I promptly paid by Zelle after invoice but my phone still blew up with more request for payment status.[[ENDHIGHLIGHT]] I'd stay away unless you are good with the landscaping equivalent of "Mow blow and go". read more

[[HIGHLIGHT]]Quick response time![[ENDHIGHLIGHT]] [[HIGHLIGHT]]Easy to book and provided great service.[[ENDHIGHLIGHT]] Would definitely use them again! read more

Wow oh wow Natalie's cleaning service did an amazing phenomenal job! Honestly I'm a picky person and know where the coroner's are at and possibly areas missed! But not with Natalie's service not an inch was missed. Definitely recommend %. Thank you Natalie. read more

Absolutely wonderful. We did a deep clean and now want them to come every month. [[HIGHLIGHT]]We can't live without this team.[[ENDHIGHLIGHT]] read more

The team of three arrived half an hour early and worked very diligently and quickly for a solid four hours. They arrived with their own equipment and cleaning supplies. read more

[[HIGHLIGHT]]Nataly and her team are excellent. Very professional and responsive.[[ENDHIGHLIGHT]] They deep cleaned my home with 3 people in 3 hours and the place was spotless. You could eat off the floor! Highly recommend. Very capable and easy to work with. A great value. read more

[[HIGHLIGHT]]Quick response time and Nataly's team cleaned our house top to bottom![[ENDHIGHLIGHT]] I really appreciate all the attention to detail and going above and beyond in our kitchen! read more

Hired to clean two homes for us as we just moved here with in laws. Showed up on time and performed a very thorough clean on both homes. Staff were friendly and worked hard. Will continue cleaning our homes. read more

I was so happy with the deep cleaning job that Nataly's team did at our house. When I walked in the whole place just felt so fresh and shining. They did an especially good job on our hardwood floors, which cover almost all of our 1700 square-foot house. They also cleaned all of the shutters on our French doors and windows, which was a lot! I don't have a lot of experience hiring a service to do a deep clean, so I can't speak to how the price compares to others. Even if there are cheaper services out there, I'm a big believer that you get what you pay for. This service was worth every penny. read more

Nataly's Cleaning Service did an amazing job on a move out clean for our apartment. You couldn't even tell someone had lived in it for 2 years. The refrigerator and microwave were spotless and the bathrooms were pristine. Their prices were very competitive and a great deal for how much work they put into cleaning the apartment. Don't hesitate to use them. It relieved so much stress to not have to do the deep cleaning ourselves. read more

Wow! What a great experience. Contacted Nataly's to help with a deep clean as I vacated my rental. She fit me in within a week of contacting for the quote. The crew did an incredible job - the house is now cleaner than I've ever seen it. They went above and beyond and didn't cut any corners! I felt that the value was there and then some. Very accommodating, responsive, timely, and kind. Pricing estimate was refreshingly accurate with no hidden fees day of. I will absolutely be using Nataly's Cleaning Services again in the future. read more

Nataly's crew were efficient and thorough during their move out clean. They did a fantastic job and left my unit better than the day I moved in. Thanks again and I'll be contacting for cleaning in the future at my new house! read more

They don't do a very thorough cleaning even for their deep cleaning option. Nataly may take anywhere from 1-3 weeks to respond. They left many broken blinds and even some bleached footprints on our carpets. read more

Natalya's team of 3 did an AMAZING job cleaning my friend's house. With two toddlers and a dog, it's been a challenge to keep up with everything. I contacted Natalya for help and boy did she come through. They were on time, meticulous and thorough. The house has not been this clean for a while! They also use eco friendly products so I feel better since there are two toddlers in the house. Their price is more than reasonable for the quality of work. Highly recommended! read more

This company has been a lifesaver for me during a very difficult couple of years caring for my mother with Alzheimer's disease. Struggling to manage everything, house cleaning fell by the wayside and I am a clean FREAK. This is a service where three ladies show up and they are done as quickly as possible and your house SPARKLES. It's better than therapy. And Nataly is a fantastic communicator and accepts Square payments. So if you are stressed, hurried, and losing your mind, you can book and pay all through your phone. I love my team of ladies. Tip them well!! read more

Nataly and her team are superwomen! If you're looking for a professional, reliable, and thourough cleaning service, you are STUPID to look anywhere else. I thought my home looked beautiful before but my home looks nothing compared to what it looks like now, perfecto! Nataly and her team do an incredibly beautiful and fantastic job. I have never had my home cleaned by a cleaning service before (as I usually do it myself) but I will use them again as my work is nothing compared to theirs. There was nothing that wasn't touched or uncleaned. My carpets even feel softer, boucier, and have more texture, (brb, buying a Dyson)! There simply are not enough stars to give them. That being said, this is a service you don't know you need until you experience it. Absolutely incredible! Thank you, thank you, thank you for all your hard work! read more

Excellent cleaning service...cleaned my house and Nataly literally went around the entire house after the job was done as if she had white gloves on calling the other ladies to clean where she was not satisfied with the job. read more

Nataly came out to my house to give me an estimate on a one-time move-out cleaning job. She was very nice, took notes and seemed interested. She said she would email me with a quote and that she was available the following Tuesday (5 days later). When I did not hear back from her after two days I emailed her and texted her and never heard another word. She should have told me upfront if she didn't want the job. I wasted valuable days and had to start over with finding a cleaner. read more

Best service I have ever used! Exceeded expectations. Thank you! I look forward to using again as they were so detailed and truly did a deep clean. read more

Thanks again to Yelp and the amazing community for helping me find Nataly's Cleaning services. It is truly due to the reviews I read that I selected Nataly over others in the area. I met her crew for the first time in October and they did a great job getting our home cleaned up after the smoke came through with the fires in the North Bay. Since the first cleaning, I have had her team come back a few times as I have guests staying in my Petaluma home while I am traveling. It has been a team of three amazing ladies who are very reliable and have made the home spotless each time. The price seems to be on-point. I have never had a housecleaning service before so wasn't sure what to expect. After receiving quotes from a few different providers through the convenient Yelp home services link, it was clear Nataly's pricing was competitive. The initial cleaning was a bit of a "gulp", though after that the monthly or twice monthly fees seem reasonable. I am very pleased with the quality of their work. I highly recommend Nataly's Cleaning! read more

Nataly's team did a great job on my move-out clean. No hassles.

Nataly's Cleaning services is truly the best cleaning service that we have ever used (and we have used a variety in different cities over the years). We found them on yelp (thank you!) and have been using them regularly to clean our vacation rental in Bodega Bay for nearly a year. Before hiring them, we spoke to several other services, because we needed someone that we could trust, who was flexible (we often have last-minute bookings or changes), and who would (of course) do a great job. Nataly's Cleaning has done all that and more. They stood out when we contacted them initially, and we could not be happier. They are incredibly responsive when we need to make changes, and have gone out of their way numerous times to accommodate last-minute cleanings. They also look after the house -- if something is broken, stained, or missing, they let us know. They are incredibly trustworthy, which is something we value very highly. Nataly, just as importantly, is very nice. She is always sweet when responding to requests, and we've never had any issues with her girls showing up on time or as requested. We've had multiple compliments from guests about how clean the house is, which is entirely a tribute to her and her girls -- especially for a beach house, that regularly hosts children. As part of her services, her girls do the laundry, any dishes, set out towel, make the beds, and make sure the house is ready for the next guests. Her rates are very reasonable and certainly comparable to all the other quotes that we received. We can't imagine trusting anyone else with our house. They don't complain about the travel to Bodega Bay, and they always do an excellent job -- we have multiple cleanings a month, so can absolutely vouch for their consistency and excellent service. Nataly and her girls are worth every penny. We trust them absolutely, and can't say enough about how great they are. If you hire them, you won't regret it. read more

Very disappointed with my experience. I found this business on Yelp and I was very inspired by all of the good reviews. Everything started out great, very fast communication. Originally I asked about the cost of a deep clean and explained that some renters were moving out of the house we were purchasing and would not have time to clean. Nataly said to do a move out deep clean would be like $350 and that a regular cleaning is like $150. I was good with that because when we did a walk through prior to move out the house had a ton of dust and had not been cleaned in awhile. I scheduled the cleaning with no problems. When we moved in we were pleasantly surprised-the house was pretty clean!! I didn't cancel the cleaning because it still needed a basic cleaning. The day of the cleaning a few women showed up, none of them were Nataly which is fine but I would have liked to know. None of them women spoke English, one had some very basic English but only using business related verbiage. As I walked through the house with the one gal the other women were talking about how they could do the house very fast and maybe didn't even need to mop. They did not realize I understood their conversation so I made a point of explaining that I was looking for a very thorough job as I was still expecting to be charged $350 for a deep clean. I left the house and 1.5 hours later my fiancé called and said they were already done. Right away I was mad because my mom used to own a cleaning business and a true deep clean can not be done in 1.5 hours. Nevertheless I returned home and paid the $350. After two days of thinking about it I emailed the owner and explained that I was very frustrated because my house did not receive the deep cleaning I paid for nor did it get the basic cleaning. The blinds were still dusty from previous owners, the floors were not mopped, the stovetop had some crumbs on it and the windowsills had dust!!!! For $350?????? Nataly wrote me back and said this expensive price tag is just for a first time cleaning not a deep clean (doesn't even make sense) and never attempted any further communication or resolution. Originally I intended to be a monthly customer but it's 2 months later and I am still ticked off so.... read more

Excellent! Excellent! Excellent!!! I was skeptical about hiring someone remotely BUT Nataly's Cleaning Services were absolutely the best at cleaning, communication and customer service!!! I hired them for a clean out and they exceeded my expectations! They wore masks and when I came back to check the Apartment they kept Social Distance as well. I will hire them again! Thank you again Ladies for a great job!!! read more

Today I had a life changing experience: we got our house professionally cleaned!!! I was feeling a little overwhelmed with My daughters birthday approaching and I decided to bite the bullet and just hire someone. Best. Decision. Ever. Natalys team showed up promptly at 11 and were here until almost 5pm!!! I am not going to lie, our house was disgusting and now it is probably the cleanest it has been since we have lived here. I would definitely use there service again, now I only have to convince my husband of the frequency.... read more

Nataly's employees do an awesome job! I've gone through several house cleaning services over the years and her crews attention to detail far exceeds the others. The other companies have skimped over my kids playroom. Where Nataly's team takes the time to move the toys and sweep under them. They wipe down their table and kitchen furniture. In the past I've come home to dirty window sills but that has not happened since I hired Nataly. They even sweep under my couches and vacuum under the cushion of my window seat! They're a little pricey. I pay $230 for a once a month cleaning. With other businesses I was only charged $150-$200. But I understand it is expensive to live here in the Bay Area and Nataly needs to pay her employees livable wages. And because they do such a fantastic job I'm willing to pay the price! read more

I used this cleaning service last week to clear out my townhome in Novato. Nataly's crew did an awesome job! Not only did they get there and went straight to work, but they had the entire place CLEAN and smelling GOOD in no time; stayed in that townhome for 10 years. The carpet looked great when they did their magic. Oh, did I mention my extremely used oven/stove?! When Natalys'crew finished...WOW! I wish I knew about their service before my relocation; I would have used this company just to clean and fresh up my townhome. 2 thumbs up! read more

Nataly is very kind and professional and runs a fantastic service. Her crew left our home sparkling clean, FAR beyond our expectations. She is wonderfully communicative, responding to texts and phone calls quickly. She's happy to adapt to your schedule as much as possible. I highly recommend Nataly's Cleaning Service! read more

I moved into my fiancé's house after he had two of his friends living there (it was bad), and hired Nataly's team to clean. It was absolutely SPOTLESS after they left and I couldn't be happier with the end result! I will definitely be hiring them again! read more

These ladies came to help me with a move out cleaning. It was a little untraditional because not everything needed to be moved out of the house. The ladies were really nice and really efficient. They worked really hard and got the house clean in 3 hours. I appreciate the customer service, follow ups and confirmations. I highly recommend their services! read more

Nataly's cleaning service crew was superior. Lovely professional team who followed all safety protocals, cleaned immaculately and even did a few special touches. I recommend them highly and will definitely be using them again....without question. Corlynn messer read more

Nataly and team do a wonderful job! They're very responsive and thorough - I've used other cleaning services and Natalys Cleaning service goes above and beyond! read more

OMG, what a awful experience. I would give minus stars if I could. I had asked them to come clean my empty 696 sf apartment after moving out. Very little to do, but wanted to get my deposit back. She had 3 gals come out, which is way too many, but thought it shouldn't take long at all. The main focus was kitchen and bathroom and blinds. I get a message that they are done about 1 1/2 hours after start, which I knew would be about the right timing with 3 people cleaning. I asked if I could get a break on the fee she quoted, but that was a big NO. I go in to inspect. The place looks the same as when I left. They did not clean the oven, still spots everywhere. The stainless steel sink is scummy, it didn't look that bad when I left. The bathroom, still grime in the tracks on the shower door. The shower door wasn't even scrubbed. The toilet still had a ring in it, which if they had a pumas stone would of been easy to get rid of. The sink wasn't clean. So I ask them to go over it again. Seems no one speaks English so it was hard to communicate. After a second attempt it still looked bad. I spent $280 on a cleaning job that was not worth it at all! I would never recommend or use them again! read more

I moved out of a one bedroom apartment and wanted a really good cleaning to prepare for the inspection. I wanted my full deposit back! Nataly responded quickly, was able to schedule me really quickly, and oh man did they do a great job! Lots of attention to detail, carpets, refrigerator, oven, rangetop, all of it spotless. Took about two hours for a thorough move out cleaning. I will definitely call them again and won't hesitate to recommend. read more

On time and finished within the time I was quoted. The three ladies did a fantastic job and we will most definitely use them again. 3 Bed / 3 Bath with large kitchen and 2 family rooms took about 3-3.5 hours. Meticulously cleaned the stainless steel appliances and the bathrooms. My only critique would be that they used a few of our garbage bags. But given the price they quoted me, it was totally reasonable. Price was $100 less than three other business quoted me. read more

I hired this cleaning service to clean our rental house for a final move-out inspection. The owner was super responsive. This house had not been thoroughly cleaned in probably 12 years because before I moved in, it was my husband's bachelor pad. The crew showed up, undaunted and got the place ready for the landlord's inspection, which we passed! I would highly recommend this reliable, thorough team. read more

Nataly's team was amazing! My house was totally thrashed from my kids and the movers and by the time they left it looked like we'd never lived there, it was incredible. I would've paid twice what I did for how good my house looked and how hard they worked. The ladies were so nice too! I will def be recommending them to everyone read more

They have done a great job. Cleaned my house from top to bottom. Totally professional group. It's a nice family and they showed up on time and responded to my call very fast. They have their own supplies and are super great. The price is right on and and I will for sure use their services again. I highly recommend using this business. I review a lot of businesses and this group is hands down very VERY GREAT... read more

I have to say, when I first walked into the house after Nataly was done cleaning it, I was impressed. However, when I really started looking around, I changed my mind. This was a very mediocre cleaning job at best. She told me the baseboards had been cleaned, they had not. I found cobwebs in corners, dust on all the baseboards, and she did not polish the kitchen cabinets. Obviously, I'm not a great cleaner. I hired this company based on Yelp reviews because I would like to get my deposit back. But, I feel pretty let down, by Yelp and by Nataly. I would not recommend this company nor would I use them again. I really went back and forth over two stars or threes. I will say that the bathrooms really sparkled. Too bad they couldn't show the same attention to the rest of the house. I just took another star away because my wife just walked in after inspecting the house. None of the drawers in the kitchen were wiped down. It's really kind of like we paid these three ladies $150 to come in and clean two bathrooms and mop the floors. Not what we were looking for by a long shot. Sorry Nataly, no five star review here. read more