Incredible experience at confident smile. They are highly professional, kind, and make you feel…read morelike family. Loved it here and so glad to finally fine an amazing practice with genuine people.

At confident smile, they make you feel like family from day. They are thorough in asking about your…read moredental background, are adamant about being transparent, dispelling myths, offering suggestions, and truly just care about you. If you need anything you can literally just text them! Love my confident smile family.

I have been going to this dental office since I was 15 years old (over 15 years now), and I…read morehonestly cannot say enough good things about them! They have always taken the absolute best care of me. The office is always spotless and conveniently located right off the highway. Everyone there is wonderful - from the front desk staff to the hygienists and assistants to the doctors. They are ALL professional, kind, and genuinely care about their patients. Dr. Hoffman and Dr. Shuman are both outstanding, and I would highly recommend either of them without hesitation. Whether you need serious dental work or just a routine biannual cleaning, this is the place to go.

I agree with another reviewer. The quality has gone done with the change. Now that Dr. Shaw and…read moreSherrill has retired it's no longer the friendly and efficient place I had gone to for well over a decade. One of the visits the doctors were too busy to do the normal check after my teeth was clean. On another visit, I was advised to have a procedure upon my next visit which was less than 2 months away. It was not brought up. When I asked about in on the following visit, I was told I should have said something. As with another reviewer, I might as well find someone close to my home.

I actually enjoy coming to the dentist. AND I'm British. (An Englishman at the dentist? How…read moreabsurd!) The staff are lovely, as is Dr Boyd...and as for Max, well you have to meet him for yourself. Even during some crown work this was all completely painless and even pleasant due to staff joking around. 10/10, would recommend.

Dr Boyd and staff are fantastic. They are welcoming, professional, experienced, and create a…read morecomfortable environment. Dr Boyd is an exemplary dental clinician, scientist, and artist. I highly recommend!

I took my mom to the Ideal Dental on Midway and Northwest Highway today, and it was one frustrating…read moreexperience after another. The lobby was extremely hot while we waited. They took my mom back for X-rays and told us they would come get me afterward, but they forgot until my mom reminded them. Then we found out their regular X-ray machine wasn't working, so they had to take the X-rays manually while she was sitting in the dental chair. After the dentist examined my mom, she told us my mom could keep her crown and that they would remove the temporary filling and place a permanent composite filling that same day. I specifically asked if they could do it that day, and the dentist said yes. She and her assistant left, and we waited...and waited. Eventually, a technician came in to discuss antibiotics and confirmed they were still going to do the composite filling. She said she would get the dentist. We waited even longer. Then another staff member walked by and told us we were free to leave. I explained that we had been told my mom would be getting her permanent filling that day, so we continued waiting. A short time later, the office manager came in and asked if we wanted to schedule an appointment for Monday because they could not do the filling that day. I explained that the dentist had specifically told us it would be done today. The office manager responded that the dentist doesn't manage the schedule--she does--and that there was no availability. My question was simple: if that was the case, why were we told to wait? What disappointed me the most wasn't that they couldn't fit us in--it was the complete lack of communication and accountability. At no point did the office manager apologize for the confusion, the miscommunication, or for keeping us waiting. Instead, she repeatedly talked over me and simply offered us an appointment for Monday. My mom decided we'd rather go somewhere else, and the response was basically, "You have every right to." Unfortunately, this isn't our first disappointing experience with Ideal Dental. We've received different information from different locations, and I was even sold a dental plan that I haven't been able to use, which has been a waste of money. This experience only reinforced why we choose a private dental practice: clear communication, accountability, and respect for our time. We'll be going back to the dentist we've trusted for years, and I would strongly recommend choosing a private practice over Ideal Dental. Based on everything we experienced, I cannot recommend Ideal Dental, especially the Midway and Northwest Highway location.

Do not come to this place. I could make a huge list about things that went wrong, and things I…read morehated. Just go somewhere else for your own sake and for the sake of your wallet. please teach your trainee when the suction is shoved down someone's throat, it is very uncomfortable.

Always on time and professional. Easy process and they provide reminder texts and they care about…read moreyou! Call them today and get scheduled!

Dr Trieu is the best dentist ever! Shes so nice, caring, and careful! She makes a trip to the…read moredentist enjoyable. She helps you relax and stay calm. She doesn't do unnecessary work. I highly recommend her! I didn't find that they were pricey but I've never gone to Walmart dentists. I've always picked ones that had their own office. They don't have all the frills of places like Floss but they are clean, accurate, and take excellent care of you. Would u rather pay for a big screen tv in your dentists office or quality dental care?

Good new dentist at Park Lane. Staff have been great, friendly and very educational/helpful…read more Dentist being at the Shops at Park Lane has made it very convenient for the location close to home. Been very pleased with the new dentist I found.

Definitely just after making money! Even though I had insurance I was still paying so much money…read moreout of pocket! After two years I'm done! There are so many better dentists in the DFW area! I wouldn't trust going to them!

Been going to this doctor for years. Highly recommended! I have no complaints and would and send…read moreeveryone him.

Earlier this year I received a crown and experienced significant pain and multiple rounds of…read moreanesthetic. Within days, I was experiencing significant discomfort. A second opinion from another provider confirmed that the crown had been placed incorrectly and would need to be completely redone. I was forced to pay out-of-pocket for corrective care, including a new crown and additional treatment. What made this experience even worse was the dentist's behavior during the procedure. While working on my teeth, he repeatedly changed the music mid-treatment, checked stock prices on his computer, and at one point was shopping for a new dental chair on eBay. This was all happening while I was in the chair receiving care. In addition, he performed all parts of the visit himself--including the X-rays, cleaning, and crown work--with no hygienist present. Not only is this a red flag in terms of practice standards, but it also led to a rushed, chaotic, and impersonal experience that clearly compromised the quality of care. When I reached out to request reimbursement for the failed dental work, I was met with a dismissive and hostile email. Rather than take any accountability, He refused to engage in a professional resolution and instead told me I should "take it up with the dental board." The level of care and professionalism I received was entirely unacceptable. I am now in the process of filing a formal complaint with the state dental board. I strongly urge others to think twice before seeking treatment at this office. Dental work requires trust, skill, and focus--none of which I received here.

Quality of care is unsurpassed. On moving back to Dallas after 10 years away, I immediately made…read morean appointment with Dr. Brumbaugh even though he is not in my dental network. Not only does he do superb work, but he is a delightful person.

Outstanding dentist and hygienist. Tammy is dynamite hygienist and David is great dentist. Just…read morehad work done on my 3 front lower teeth. New technique of laser and DID NOT HAVE ANY ANETHESIA, and it worked great. The whole office is great, as well.