I have dealt with MTI for many years at my past employer and have had them at my home over 5 years…read morefor security and fire detection. They are an excellent "local" company, who provides excellent service and attention. You will be completely satisfied with their products, service, and response time. We all really know that security equipment is all about the same for the most part, so it is your installer and service provider that matters. Will they be there when you need them? YES, MTI is a business partner you can count on and TRUST! -Gregg R. (Very Satisfied Customer)

30 min after tech left right back doing same thing not happy with service…read moreHas never worked more than week Rex young

Buyer and Customer Beware!…read more Recently I noticed my app was not working to arm and disarm my alarm. After calling Rampart, they said "yes currently our services are offline". Then I asked if that meant we would not be covered by monitoring for fire or burglary. They said "yes, that's correct". I was completely flabbergasted. Three large issues for me: - They never notified their clients the monitoring service was offline. My first issue was at 9PM the night before I called. When I called Rampart around 9AM the next day, the guy on the phone said: "Oh yeah it's down, but it hasn't been down that long". To which I replied "yes it has, my home has been unprotected for 12+ hours". - After researching the app communications, I quickly was able to determine the IP address involved was from BOLIVIA. The IP was registered to "Bulgaria Sofiya Residence Control" - Why on planet Earth would I want my home secured through a server in Bolivia which is now down? That IP address was 212.73.143.204. - The monthly service fee they charge is much higher than the service we received. The monitoring service was the cheapest available, likely turning $20-25/mo in profit for adding absolutely zero value. They use a third-party service called "m2mservices" which is hosted on a server in Bolivia. https://m2mservices.com/ The device is the cheapest available and the service, being outside of the US, is most likely also the cheapest possible. After calling back, they had zero problems refunding our entire charge.. which is too bad... we were a customer for over eight years without a miss in payment. Stay away, the company doesn't care if your home is protected, or at least not enough to tell you about it.

Very responsive, they have done upgrades to our system that we have had for more than 25 years. We…read moreadded cell coverage so we no longer needed a land line. And their montering service is less than the 'big' guy out there. We would highly recommend Rampart!

I would like to give a shout out to the following people who worked diligently on the installation…read moreof our new camera system. Anthony Avi Alex Oscar Marty They did an outstanding job. Accredited Collection Services Sheila Ware Michelle Krecklow

I will never use these guys again. I have used them in 2 residences for over 13 years. I PAID…read morefor all the equipment and cameras (not them)....was charged around $50/month.....in the last property i was only there around 2 years (moved) and they had me pay a cancellation fee as they had me sign a 3 year agreement (which i don't understand as they did NOT front me any equipment...I paid for it).....so why a minimum of 3 years....you'd think they would waive the cancellation fee given the 13 year relationship. Further, why 3 year contracts when they don't pay for the equipment...they charge the customer up front.

I have an Arlo set up for my rental property(I do not recommend Arlo from my experience, but I…read morealready committed), and solar panels were not charging the cameras enough during the cold winter in Kansas City. Had Josh come over to give me an estimate for hardwiring 8 cameras(5 existing, 3 to install and hardwire), and he gave me a reasonable price for that labor. He was very professional, kind, communicative, hard working, knowledgeable, and did a great job on the hardwiring. He always kept me up to date with the progress and discussed any road blocks he came across, always gave me options for alternative solutions, gave me honest recommendations, and made sure I was 100% satisfied with his work. As an out of state investor, he gave me peace of mind to be able to monitor my investment from afar. Will be using him again for future properties and possibly my primary. Highly recommend!

Josh proficiently resolved the zone fault code issues we've been dealing with on our older security…read moresystem for a long time. He is super knowledgeable and a great communicator. Definitely would use his services again and would not hesitate to recommend him to others!

I canceled in May I moved last June and told them then I was moving. I talked to them in July and…read moresaid they charged me then again in August they took another monthly then Again September. They won't stop billing me!

From the owner: Vivint brings peace of mind with reliable smart home security, effortless home management, and 24/7…read moresupport from real people. We keep you connected and secure, and we simplify your life--every moment, every day.

These guys were tops! They called before coming to make sure they knew what additional items they…read moremight need to bring (since I had already purchased the TV Wall Mount they were to install). They arrived on schedule, were very courteous, and maneuvered through my project well. Not only were they installing a wall mount and television, but I also contracted them to run the wires inside the wall and add an outlet up where the tv was going to live. When an unexpected "hiccup" occurred during the installation, they troubleshot the problem, devised a solution, and kept working. When the job was finished, they vacuumed up all the drywall dust, cleaned up from their work, and made sure everything was completed to my satisfaction. I couldn't have asked for a better experience. Their service was not cheap, but they were competitive to other services I looked at, and I'm VERY pleased with the end product. In fact, I made an appointment for Henry, the owner, to come bid a project for my business next week.

Quick, efficient, knew what he was doing. Came at the exact…read moreappointment time. Fair price... I would use him again

Great service and value once again, they fixed a stupid online purchase I made without judgement,…read morevery prompt and reasonable. Thank you John, Lawrence Ks

The fastest key cutters in the west? Maybe! I was in and out in less than 2 minutes, for only $2…read more Doesn't get much better than that. Oh yeah it does...the guy was very friendly too. I don't have any experience with the locksmith aspect of this company, but I have heard good things around town.

Pushy door-to-door salesmen. Decided to invest because we really needed an alarm system and they…read moreagreed to install the same day. Installing was quick and is the only reason I give them two stars. If you ever need anything serviced, they'll send someone out but only for a $49 fee. Customer service is poor and they expect you to service the equipment yourself if you don't want to pay $49. As much as I pay them monthly, no reason I shouldn't be able to request someone in the field to come assist me. I would not recommend.

worst customer service imaginable! no one has a clue of what there doing! I drove two hours to make…read morean appointment and waited. no one followed through. I had to call them over and over and still couldn't service turned on. they are taking the money but there's no security system at the house. try the text line? ok. two weeks later no answer from it. I call over and over and no one has a slightest idea how to get the service on. they know how to change you. best thing I can suggest is go with anyone but vivint! could not be more disappointed in a compaby! I should have read reviews first. worthless beyond comprehensio!

I am beyond happy with my experiences with Absolute Systems. From the beginning, prior to the…read moreinstallation and after with all of the follow-up. The customer service is far superior to their competitors. The system looks nice and was installed professionally. It's given us peace, comfort and safety in our home. I highly recommend to anyone considering a security system for their home.

Scotty and his guy did a great job of installing my alarm and cameras. He consulted with me to…read moredetermine exactly what my concerns were with the cameras and made sure that I knew exactly how to operate the DVR and Internet and phone access before he left the property.

Very good customer service! I needed a group of paperwork sent to a place and she sent it quickly…read moreand efficiently!! Also sent to my email!!!! I loved their area of retail - so well organized!!! I would use their services again!!! And highly recommend this small business!!!

Lisa is THE BEST. She's fast, efficient and pays attention to detail. Our non profit association…read moreis getting ready to print a Local directory. We'll be taking it to Lisa next week. She will do a GREAT JOB as always.