Called Nask because one of our garage doors wouldn't open anymore. They called me the next day with a time they could be out to look at it. We're very punctual and called when they were in their way. Once they were able to take a look they realized it was the spring that broke, but they didn't have that size on the truck. We're out the very next day to fix it. Prompt, great communication. read more

I had NASK doors install two -Wayne Dalton- garage doors, with LiftMaster 8500 motor's on both. They were installed spring of 2016. I haven't had any problems since. Not one problem! The attached picture was taken today 2/5/2020, almost 4 years later. I had Joey the sales rep out on more than one occasion to go over things (model, style, color, motors etc..) before moving ahead with the purchase. I even had them install tall-track extensions to take the door as high as possible. It took two men one day to install everything. They were prompt, professional, clean and courteous. They knew their stuff. My wife and I love our garage doors, they really stand out and look great. read more

Nask Door - NASK doors (Wayne Dalton) - Garage Door Services Near Me - West Chester, Pennsylvania

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Less then 1 year after install this is what you get! They'll then attempt to charge you over $100 to come out and fix. Use at your own risk read more

Nask Door - Garage Door Services Near Me - West Chester, Pennsylvania

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Our double garage buckled and was damaged when we tried to close it. I thought for sure we would need a new garage door but after calling Nask (whom we used for years) and having Henry come out, the garage door is better than new! Henry has over 30 years of experience and is honest, reliable and extremely knowledgeable about anything pertaining to garage doors. He bolted struts across the door which at first I didn't think would work to straighten out the buckled panels. After he bolted them on - the door went up and down as smoothly as it did before it got damaged, only now it was stronger than new! He also advised replacing the 18 year old torsion spring as the door is now heavier and the spring would most likely fail not only due to it's age - but due to the increased load beyond it's capacity. On a separate visit, Henry calculated the weight of the door and installed two new springs that lifted the door like it was a feather while insuring if there was ever a problem, even my wife could lift the heavy double door with one hand. Repairing the garage door instead of replacing it saved us thousands of dollars. Henry is a rarity among service repairmen and if every company had a Henry, there would be far fewer complaints. I highly recommend Nask door for ANY garage door problems. read more

Garage door broke. Called Nask. was told scheduler would call probably next day. Never called. i called back next day, was told repair guy was on the road but would call around 3 PM. Never called. Wonder how they stay in business. Called competitor, they were out by Noon next day. read more

If there was a 0 star rating, I'd give it to Nask Door. They are the most disorganized, difficult to deal with firm EVER! The blame starts at the top, Joe Nask Sr routinely doesn't return calls, or promises appt times that aren't kept. Find another Garage Door Company, do not do business here. read more

I've contact Joe Nask no less than six (6) time to get a quote for installation of a new door and opener for my home. Every time I call I give my name and number as if it's the first time they have ever heard of me. This process started March 3rd and as of today March 24th still no return call. I've contracted another local contractor to do the work. As soon as it's done I'll update on their workmanship. At the very least they get a thumbs up for response! Nask doors still has yet to contact me... Whatever their loss! read more

If you ever have to call them, do not expect a callback. I ordered 2 doors, they cancelled a install date without calling although they said they would. Rescheduling took 3 calls because Joey does scheduling, I guess Joey does not like to use the phone. When they showed up for the install they We're short a door. They also installed the I incorrect insert for the window. 3 more calls to schedule the second door, this time they didn't put the decorative hinge back on, had to come back. This seems to be a mom-pop shop where employees cannot make simple decisions, or maybe they just do not care. The only positive, they were about $200 cheaper then the competition. I would never use them again. read more

Still trying to resolve what is a gross overcharging of services. Installed a fix to my garage door with a patch which was great. Then they got mad that I was happy with just that and didn't want the full spring replaced and charged me double what my neighbor had just recently paid to them for the full service. Very shady and poor business practices read more

Fantastic customer service! My garage door spring broke, I called Nask,as they were recommended by a friend. Although, their schedule was full, they sent their technician Fran, over the same day, they had the part on the truck and was able to repair by garage in under an hour. read more

I have used nask on two occasions and both times they were prompt, courteous and did a good job. First time I had a tension spring break . Called Nask, they were out the next day and replaced it. Just recently, had a garage door opener break on a Friday morning. Called Nask, they were out on Monday and replaced it. They have served me well throughout the years. read more