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Nashville Pet Products

4.9 (35 reviews)
Closed 9:00 am - 8:00 pm

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Kristina L.

Within a three mile radius of my home, I have a choice of two big box stores or Nashville Pet Products. My go to is always Nashville Pet Products - hands down, it is the winner. The customer service is always spot on. It may be a smaller shop than the other two, but it packs a punch with what it has to offer. My cats have not been there personally; however, they simply adore all the loot I bring them. From 'nip to kibble to adorable collars, this place has got a fur baby covered. I am there at least once a week to lavish my felines with gifts and treats. And the employees? Helpful without being pushy.... Great about making suggestions and asking questions to help me make selections.... They carry out your purchase with a smile. Love, love, love this place!!

About $11 for a bag of cat food and litter on a special they had.

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1 year ago

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6 months ago

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1 year ago

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3 years ago

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4 years ago

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3 years ago

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14 years ago

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6 years ago

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4 years ago

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7 years ago

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6 years ago

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12 years ago

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6 years ago

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7 years ago

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7 years ago

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15 years ago

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15 years ago

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16 years ago

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9 years ago

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9 years ago

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16 years ago

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14 years ago

It's a small store compared to the chain Petsmart or Petco, however I always find what I need. Plus I get service with a smile!!!

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10 years ago

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10 years ago

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12 years ago

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10 years ago

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9 years ago

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12 years ago

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12 years ago

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13 years ago

Great selection if your looking for organic, natural treats. A few things were priced higher than I expected. Other than that, great place!

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11 years ago

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10 years ago

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11 years ago

Best customer service and best dog and cat food around! I can't recommend this place enough!!!

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12 years ago

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10 years ago

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Review Highlights - Nashville Pet Products

Within a three mile radius of my home, I have a choice of two big box stores or Nashville Pet Products.

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PetSmart

PetSmart

(26 reviews)

ZERO STARS!! I had been taking my dog to be bathed at…read morePetsmart for years. Not just the current dog but previous ones. I pay to got the bath and LUXURY The luxury packages is 45$ above the cost of the bath. It includes chosen shampoo, nail grinding, ear cleaning, teeth brushing,nose and paw balm among other things. It used to take 1-2 hours (she's 80lbs) to accomplish these tasks. When I went to drop her off this past Friday I said " you guys haven't been grinding her nails and I really need that done" the person at intake said "oh that's extra did you want to pay for that?" I was astonished! How can you work a job and not know what procedures go with what packages? I said it's included with the luxury package she said oh I'll make a note ( make a note? Make a note to do what you're supposed to???). Then I said her ears have been coming back dirty and she hasn't had the fat folds of her stomach washed thoroughly. She sighed that oh you're one of THOSE people sighs and as she was taking my dog back she said we close today at 5 pm so don't be any later than 4:30 picking her up. What? The hours say close at 8 but that didn't matter her appointment was at 3 so 1 1/2 should be ok to get it done. 37 minutes later they call and say she's done 37 minutes !! 37 !!! I just stopped at the front and asked for the manager and told her all of the above information. She assured me she wanted to make me happy my dog was brought to the front nails had not been ground, I stuck my finger in her ear and it came back waxy and dirty and I did this in front of the manager,she SAW the nasty I said I was not happy and normally don't like to complain but I knew that 37 minutes was not enough time to bathe her and take care of her. The manager said she would arrange for the things to be taken care of and to let my dog go back. Unbeknownst to all of them I am proficient in reading lips due to being deaf. I saw/heard them talking about how I was just being a Karen, that I probably wanted the service free of charge, they told each other they had done the ear cleaning and had done nail grinding. I was FURIOUS. It took them ten minutes and by this time I was so angry I said I would never NEVER use Petsmart for any service. I took my dog home and cleaned her ears (picture of cotton balls I used to clean her so called twice cleaned ears following

Went in yesterday to see the cats they have for Petsmart Charities because I've been wanting to…read moreadopt a cat. The lady I asked if she can help us or find another work who can help automatically starts off with an attitude "well how old are you? You need to be over 21". I tell her my boyfriend & my age and she throws one of the fish decor into a bucket and says "well I'll be right with you". We go over where the cats are while we wait. She opens the door tells us to sit and she'll take the cats out. There are three adorable orange kitties Antonio, Mateo and Nico that I've been stalking online & excited to meet them. She struggling to get them out and decides to just grab the litter box that they're laying in and toss it on the floor so we can see them. All three kitties are scared, nervous and crying. She tells us "I can barley touch them because I'm pregnant". If that's the case why didn't she grab another associate that ISN'T pregnant to help us? Obviously the three orange cats aren't in the mood to play or be around humans. She grabs the litter box and puts them back in there cage. I then ask if we can play with Lorrain, and she kinda huffs about it and grabs her and hands her over to me. Lorrain was a bit scared but slowly warming up. Not even 3 minutes pass and the worker told my boyfriend and I "ok I have to put her away before my boss b*txhes at me". My boyfriend and I were both taken off guard by that comment. 1. Why is there a time limit for customers getting to see, and play with these cats? Knowing that that they can potentially be adopted. 2. Why did this lady think it would be appropriate to use horrible language around us? I was so disappointed and heartbroken. Prior to this we had spent over $100 at PetSmart buying cat toys, litter, litter boxes, food, bowls, and etc. I'm so disappointed in PetSmart and their workers.

Nashville Pet Products - petstore - Updated May 2026

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