ZERO STARS!! I had been taking my dog to be bathed at…read morePetsmart for years. Not just the current dog but previous ones. I pay to got the bath and LUXURY The luxury packages is 45$ above the cost of the bath. It includes chosen shampoo, nail grinding, ear cleaning, teeth brushing,nose and paw balm among other things. It used to take 1-2 hours (she's 80lbs) to accomplish these tasks. When I went to drop her off this past Friday I said " you guys haven't been grinding her nails and I really need that done" the person at intake said "oh that's extra did you want to pay for that?" I was astonished! How can you work a job and not know what procedures go with what packages? I said it's included with the luxury package she said oh I'll make a note ( make a note? Make a note to do what you're supposed to???). Then I said her ears have been coming back dirty and she hasn't had the fat folds of her stomach washed thoroughly. She sighed that oh you're one of THOSE people sighs and as she was taking my dog back she said we close today at 5 pm so don't be any later than 4:30 picking her up. What? The hours say close at 8 but that didn't matter her appointment was at 3 so 1 1/2 should be ok to get it done. 37 minutes later they call and say she's done 37 minutes !! 37 !!! I just stopped at the front and asked for the manager and told her all of the above information. She assured me she wanted to make me happy my dog was brought to the front nails had not been ground, I stuck my finger in her ear and it came back waxy and dirty and I did this in front of the manager,she SAW the nasty I said I was not happy and normally don't like to complain but I knew that 37 minutes was not enough time to bathe her and take care of her. The manager said she would arrange for the things to be taken care of and to let my dog go back. Unbeknownst to all of them I am proficient in reading lips due to being deaf. I saw/heard them talking about how I was just being a Karen, that I probably wanted the service free of charge, they told each other they had done the ear cleaning and had done nail grinding. I was FURIOUS. It took them ten minutes and by this time I was so angry I said I would never NEVER use Petsmart for any service. I took my dog home and cleaned her ears (picture of cotton balls I used to clean her so called twice cleaned ears following

Went in yesterday to see the cats they have for Petsmart Charities because I've been wanting to…read moreadopt a cat. The lady I asked if she can help us or find another work who can help automatically starts off with an attitude "well how old are you? You need to be over 21". I tell her my boyfriend & my age and she throws one of the fish decor into a bucket and says "well I'll be right with you". We go over where the cats are while we wait. She opens the door tells us to sit and she'll take the cats out. There are three adorable orange kitties Antonio, Mateo and Nico that I've been stalking online & excited to meet them. She struggling to get them out and decides to just grab the litter box that they're laying in and toss it on the floor so we can see them. All three kitties are scared, nervous and crying. She tells us "I can barley touch them because I'm pregnant". If that's the case why didn't she grab another associate that ISN'T pregnant to help us? Obviously the three orange cats aren't in the mood to play or be around humans. She grabs the litter box and puts them back in there cage. I then ask if we can play with Lorrain, and she kinda huffs about it and grabs her and hands her over to me. Lorrain was a bit scared but slowly warming up. Not even 3 minutes pass and the worker told my boyfriend and I "ok I have to put her away before my boss b*txhes at me". My boyfriend and I were both taken off guard by that comment. 1. Why is there a time limit for customers getting to see, and play with these cats? Knowing that that they can potentially be adopted. 2. Why did this lady think it would be appropriate to use horrible language around us? I was so disappointed and heartbroken. Prior to this we had spent over $100 at PetSmart buying cat toys, litter, litter boxes, food, bowls, and etc. I'm so disappointed in PetSmart and their workers.

Great pricing, awesome service, good selection of healthy pet options, so glad I found them!read more

We buy all our dogs food & treat there haven't used the dog wash yet . The staff is always help and…read morego out their way to find what you need

This place is very clean and they play all day . I highly recommend , they love your fur babies. It…read moreis a hidden local Resort. They have a playroom and my little Tinker loves the toys and playtime.

Our boxer is a wild child and very hard to board. He stayed several days with the amazing staff and…read morethey played with him, worked on training, had a consult with a dog-whisperer, gave him a bath, nutritionial consult & some healthy treats. Mostly they loved on him & spoiled him rotten! He kinda didn't care if he went home If you are looking for excellent dog boarding, daycare and/or nutritional advice, raw diet food, or holistic medications give them a try! You will love them!

Small but very clean store. Knowledgeable and friendly staff. They'll even order something for you…read moreif they don't have it.

I came in looking for a Uromastyx, and while they didn't have one, the whole store was very clean,…read morethe fish looked very healthy, there was a large selection (as a fish person, I've become accustomed to seeing the same crowd of fish in stores. This store definitely had some out of the norm fish. Like an African lungfish!) the tanks looked impressively clean, the girl working there was so kind and helpful, and even pointed us to somewhere that might have a Uromastyx. (She offered to order one, but I am kind of on a time crunch) she absolutely took the time to have a conversation with us. It was so nice. I can't really say enough things about how clean the store was. It's very very rare to see stores that clean. I'm impressed!

I love this place, they have all the good food like the stuff that's so expensive to buy online,…read morethey have in this store!! I know!!! And the lady that works there, did catch her name, I think she's the boss! She's very knowledgeable on the products and now our boys are eating very good!!

The best group of people ever. Went in for first time today. If you want to know what customer…read moreservice is supposed to look like, stop in. Going to make this our local go-to pet store.

if I could give this zero stars I would. Me and my grandmother went to take our little poodle to…read morethe groomer, expecting just to get him cleaned up a little bit and cut the hair out of his eyes when they gave him back they gave him back with nothing we had requested. My grandma had asked for them to just clean up his eyes and just cut him a little bit we came back with our dog with barely any hair if I could give zero stars I would, and if I could call these people retarded

Cashier had the nastiest attitude towards me definitely not good for business. Did not get her name…read morebut it was around 12:30 whatever cashier was there at that time mean old lady. she should be happy.

Great customer service. Selection of products is spot on as well as services provided. Prices are…read morereasonable also.

From the owner: Your neighborhood Pet Supplies Plus has everything you need for your furry, scaly, and feathery…read morefriends. Our shelves are stocked with the right products, including a wide selection of natural and made in the USA products. Easily find all their favorites at prices you love, whether you shop with us in store or online using free curbside pickup or same-day delivery. We offer a convenient self-wash station to keep those pups smelling nice and clean, as well as a grooming salon for fresh cuts and pearly whites! As the nation's largest independent pet store with 500 locations and counting, we make shopping local simple.

I love Tractor Supply! And this ones the same as the rest. We stopped in for dog food, great…read moreprices, great selection. In and out in less than 10 minutes. What's not to like?

I don't really leave reviews like it's rare! But I got to give credit for the Night Shift crew on…read moreWednesday around 7:30 p.m march 1st , I'll be real specific Tex,Conner and the one guy who helped me with picking my little ducklings you guys are AWESOME !!! Customer service at its finest and always insisting on( " if you need any help don't hesitate let me know ") I even signed up for the rewards thanks to Tex , and Conner over the phone is a proffesional indeed thank you guys ! Will be back to this specific one for sure !

Fabulous people! I've had several of my rescues spayed and neutered at New leash on life a.k.a. Joy…read moreClinic. Fantastic value for your money! Definitely worth the wait. They treat your animals like your babies. Thanks NLOL! Please spay, neuter, rescue, adopt, and volunteer.

I just took my 5 month old kitty to be spayed. The procedure to get registered for the appt was…read moreall by text and email. I was given all the information I needed to comply with their very efficient process. It was my first visit to this facility. I have know it for years but was under a certain idea that it was just for low income individuals or feral animals. I had an opportunity to see my sweet friend and the director of the facility and she informed me that that is a common misconception. She said they take all folks and most animals. There are a few dog type they don't spay or neuter. They did an exceptionally wonderful job with my asshole cat. She would not wear the cone or a sleeve over the surgery. So, I just had to watch her and she did great. The wound healed great. She is still an asshole but a smidge calmer. I actually was not charged anything due to the fact that I am on Medicare, so it was a great value to me. My plan is to donate to them through their wish list/amazon. Thanks for all you all do for the animals

This place was recommended by the pet store in the located In the same parking lot and it was the…read morefirst time using this service. Our dogs were there for 5 hours and come out of the place looking like they were put in a blender. Their nails and ears were not trimmed well and it is a poor example of grooming. Very disappointed!

From the owner: Spealizing in family members.read more