I spoke with two gentlemen at Hunter Appliance today and will sing their praises to anyone who will…read morelisten. Knowledge A++ Customer service A++ Honest opinion A++ Patience A+++ There names were Jimmy and Ed. Thank you again for answering my questions and hearing what I had to say!

We've use Hunter Appliance for (at least) the last 16 years. They have always provided sound advice…read moreand we have always been satisfied with our purchases. Service response has slowed down, but that goes with the trends. However, the service itself has been exceptional.

My wife and I decided to do a complete renovation of our 35 year old house, and that included a…read moreshowcase, professional, high preforming kitchen, and a high quality washer and dryer. Dave at RiverBend helped us select manufacturers and specific models of appliances. He steered us away from products that were no longer as reliable as they had been in the past. We decided to get mostly Miele products and SubZero fridge and freezer. They seem amazing. Throughout the long project Dave worked with us right through installation. He even helped us get rebates that Miele was offering that had escaped our attention! We will be moving back into the house in two weeks and can't wait to use the appliances in our dream home. You can trust Dave and RiverBend with your big projects.

The laundry mat was extremely clean and everything ran GREAT! My clothes were squeaky clean and…read moredried very fast. I really love the fact that the machines are automatically disinfected with each wash! I had never heard such a thing, but that alone will keep me going back. Prices are very reasonable.

Very good, could have recommended costly repair but after some diagnostic work and research told us…read moreto trash the fridge/freezer and buy new.

Over the past 10+ years, I've had Phil come over to work on all of our major appliances. Whether it…read morewas the range, washing machine, dryer, or dishwasher, he's always done a great job at a fair price. He's punctual, knowledgeable, efficient, friendly, and also funny.

I had no idea that companies existed for the sole purpose of cleaning out dryer lint. After owning…read moremy dryer for about 3 months, it started to complain when running it on high heat. Ever since (about 3 years), I've had to run it on the lowest heat setting, for multiple runs per load, just to dry my clothes. Fast forward to around two weeks ago. I smell some type of burning rubber/electrical coming from the dryer, after running it for about 2 minutes. Immediately shut off the dryer and start panicking. Called the dryer manufacturer, they told me about dryerventwizard.com. Immediately scheduled an appointment. Matt just left, he was awesome! Inspected everything, told me that the exterior roof vent grate had become blocked, which had stopped any air flow out of the dryer. As a result, a massive amount of lint had backed up into the dryer. No wonder I smelled burning... he said it could have started a fire on the very next run. He spent around 1.5 hours thoroughly cleaning out the lint from the back of the dryer and the metal duct going through the roof. Thoroughly professional, knowledgeable, and super helpful. Cost a bit more as this was the first service, but as I understand the next service (if on time), will waive the $49 inspection charge. Honestly, the price of $300 was entirely worth it for the peace of mind alone. I was thinking that my dryer was toast, that I'd have to buy a new one and move into a new location. Nope, Matt saved my bacon in more ways than one. Dryer can run on full heat again, and my weekends are now saved!

We have a complicated situation in that we live in a 3-story brick building that was a school…read more Flat roof with dryer vent. No way to access the vent inside as it is a stacked unit inside a narrow closet. We've lived here 9 years and hadn't had the vent cleaned, but noticed our dryer was taking several cycles to dry a load. Vent Wizard went up on the roof, took pics (see below), and measured the air flow and heat while the dryer was running (effectively zero). Scrubbed it out, and now our dryer works as designed and I don't have to worry about a fire. Thank you Vent Wiz!!!

STAY AWAY FROM THESE PEOPLE!!!!!! My GE side by side…read morerefrigerator had some problems. I called them on Thursday AM and they said they would come by 3PM. They called and said they would come Friday PM. They called and said the tech didn't have the right equipment and they would fix my problem Saturday. Well they called again and again the tech did not have the equipment. I have lost everything in my refrigerator. CALL ANYONE ELSE!!!!!!!

Brian was great! He fit us into his schedule without a prior appointment the day of! He did an…read moreamazing job stacking our washer dryer in under two hours. Couldn't recommend him enough!

Came and fix oven with little fuss Showed up on time and…read morecleaned up after himself. Got information needed to fix other appliances for another visit.

Everyone at Kitchen Outfitter's is personable, welcoming, helpful, professional, and knowledgeable…read moreabout their products. They take customer feedback and product reviews into consideration when deciding which brands to carry. There's very little that they don't have (or have access to), from fun gadgets to major cookware. Are there items that can be purchased for less at Amazon or TJ Maxx? Of course, but, supporting and shopping local businesses is important to us.

The Very Best has-everything-for-your kitchen store (even…read moreif you haven't thought of that one item!) in MetroWest Massachusetts Willa & her staff are fantastically helpful, knowledgeable, cheerful, courteous & patient! If they don't have it, they will try their best to order it!! Go‼ You will not rue the drive!

Avoid at all costs! Booked an appointment online, missed a full day of work and technician never…read moreshowed up. I have a confirmation email so I called the office. Woman said she doesn't see appointment and doesn't know what happened. Unbelievable

Extremely disappointing experience. The staff were rude and dismissive, making it nearly impossible…read moreto schedule service. They acted as though helping a customer was a favor, not a responsibility. Communication was poor throughout. I've decided to take my business elsewhere.

Accept the fact that my new range is defective. A known problem!…read moreSince the very first day it was delivered, it has smoked and smelled horribly. Ruined our Thanksgiving dinner. Three service calls and temperature is innacurate, even after being calibrated. The worst part is the oven continues to smoke heavily and stinks up the house and makes food inedible. This is not a mouse issue. This is a bad range. A promised call back never came. I cannot express how badly this experience has gone. I would tell others to shop elsewhere and definitely not buy a KitchenAid range! Shame on you!

I've had several friends for whom this is the go-to appliance place, so we thought we'd give it a…read moretry. We weren't greeted and had to announce what we wanted. One salesman told us to sit while he printed out what was available. We were really surprised at how much more expensive their items were than other vendors such as Lowe's, Home Depot, and Barons. Furthermore, they offered no financing incentive deals; it was pay in full for delivery. And, even more furthermore, their extended warranty was far more costly than the other companies. NO THANKS, DRACUT APPLIANCE!

Requested repair for my Samsung gas oven that wouldn't heat up. Adams Brand reached out quickly and…read morescheduled an appointment for less than 24 hours later. Nick showed up on time, was polite, efficient, knowledgeable and customer service oriented. Should the need arise I wouldn't hesitate to call them again and/or recommend them to family or friend.

Had Adams attend to a dryer problem and was very disappointed with the value of service provided…read moreand also the service technician who was on the phone on a private call during the repair rather than focus on the job. The price point is too high. The initial diagnosis price $99 was supposed to be deducted from the actual price and that did not happen and was not reflected in the invoice as well. One the technician open the dryer you are left with no choice but to go with the repair. My issue was very minor with a squeaking dryer idler wheel and that was replaced and oiled, and I was charged almost $420. A dryer idler pulley which was $7 was priced at $120. Labor $250 to replace it and another $50 for cleaning the dryer. And the technician instead of doing his work was more intent on talking and distracting the situation. Only plus point was the prompt dispatch of the technician. Apart from that I would advise customers to check and ensure that your price is right and not get charged for simple replacements. I went by the great reviews and wanted to try Adams but the price point and lack of transparency and the technician left me with a bad customer experience and would make me think twice to call them.