Quick to respond and come out to install battery backup for the sump pump! Very communicative and…read morefair price. Will keep in mind for future projects.

Great service and excellent quality work! Good price! I did backflow testing ! Always on time!…read moreHighly recommend!

Great quick service with good communication. Reasonably priced. Very friendly and knowledgeable…read morestaff.

Pricing and estimate quote was very high. Also took long time to respond. But, thank you for taking…read moretime and providing quote.

I needed to replace the toilet in my EGV condo. After researching several plumbers in my town, I…read moredecided to go with Elk Grove Village Sewer & Plumbing after reading several good reviews. I'm not handy (one reason I prefer condo-living), so I completely depend on the expertise and quality craftsmanship of the contractors I select whenever I need work done. I told Judy I didn't have a lot of experience with plumbing, and I am very particular about everything--especially since I live on the 3rd floor (I really wanted to make sure everything would be perfect since I have 2 neighbors living below me)!!! Anyway, she assigned Joe (Jed) for my job, and I couldn't be happier!!! He took his time and explained everything in detail to me. He was very particular and thorough which I greatly appreciated. After a spending a short time with him, all of my worries about replacing my toilet went away! He even said with pride that installing toilets was his specialty, and I was so happy and thankful I found him! I could tell immediately that he knew what he was doing with expert precision that only years of experience brings. My bathtub was draining slowly, so he rodded that for me and now it works great! Joe was very careful in my home, clean and friendly. During the entire process, he made sure everything worked fine and was left clean after he finished. If you want a great plumber you can trust, I highly recommend Joe (Jed) and Elk Grove Village Sewer & Plumbing. In a few weeks, I'm going to have him replace my bathroom and kitchen sinks since I had such a great experience!

I had a backed-up sewer line this morning and needed the line cleared out. I explained the issue…read morewhen I called this morning and asked if they could come out right away. Yes they could within the hour! Sure enough they were there within 1/2 hour, even with the impending snowstorm. Armando and his crew were able to clean out the roots causing the issue and showed me (with camera) where the problem was and that soon the clay pipe would need to be replaced. They did a great job. I will call EGV Sewer again very soon to have the pipe replaced. Thank you for the great work and the great price Armando!

Chris S. has been a life saver. He has answered all my question, and has been upfront with me and…read moremy family. Thanks again.

Had Paulie and Joey they did great working on my sewer today. They tested there work with me.read more

I found AquaPro Plumbing through Yelp! I sent a few messages to different companies. AquaPro was…read morenot only the most responsive, but also the most reasonably priced. I sent a video of the issue and was quoted an estimate via the app. Alex sent an ETA text and arrived right on time. He confirmed that the issue was as reported. He confirmed the price. Then he got to work. By the time I fed the dog and checked the mail, Alex was finished! It took maybe 20 minutes - max! I paid via Zelle. Alex provided me with a 30-day warranty receipt. And boom! He was off! That's my kinda serviceman. I only wish he was a general handyman. I need some other work done around the house! Lol!

AquaPro Plumbing Inc is the plumbing company I trust after I've spent 6+ years in plumbing myself…read moreand have several hundred of plumbers in my contacts. My children's bathroom shower started leaking and I needed work done not only fast, but I wanted quality and AquaPro came to the rescue again. They replaced the shower valve, had a guy come out to fix the tile and came back to install spout and shower plate and handle 2 days after tile work. They do large excavation repairs for water and sewer as well and have very reasonable prices for all plumbing work; their prices are per job no matter how long it'll take, where others charge an hourly fee and sometimes purposely drag on to complete it. Pic of my little one finally able to take a bubble bath again

They are very knowledgeable and do quality work. We have used them several times and offer fair…read morepricing.

A terrible company that was disguised as an honest and knowledgeable company…read more Long and short , customer service rep Kaz was fairly knowledgeable and had a plumber come over the day I called. Had a few services performed in addition to what I actually needed done. 2.5 hours later I get a bill for 945.00 .. total sticker shock. Apparently you are not allowed to be shocked and have to not express surprise because they were ordering a part , but since I was surprised at their outrageous hourly rate they never ordered the 30.00 part. After calling twice to see if the part was ordered a smug man said that they will order the part and wanted to charge me 389.00 more to finish what they originally came out to do. Totally unprofessional installer that lied and said it was ordered and extremely not acceptable representation by their customer service guy who said " why would I order your part ? Installer told me you Thought our price was high ??? A phone call should have been made from the company .. not me calling to find this mess out and that a non service plumber expressed as his opinion. I guess the new word in service is now Mercy not customer. Because your at the companies mercy when they won't finish what they started.

On time. Cheerful. Capable chris was fantastic. Highly recommend Paragon. All set for summer and…read morelooking forward to the fall time up of my new high tech HVAC system

Justin came by to work on the carrier systems. he arrived in a timely fashion, fixed the problem…read morequickly and without a fuss, and helped us come up with a maintenance plan to avoid future issues. great experience.

Raymond came out to check out the root of my leaking AC add on unit in the crawl space of my one…read moreattic bedroom. There is a reason why he has a perfect 5 stars. A huge thing for me is communication. Raymond is THE BEST with this! He explained things to me in detail and depth. Ease with scheduling. Thank you Raymond!

Heat Leaders to the rescue again! My ac was not running right and water was leaking in my basement…read more Raymond came to my house within a couple hours of contacting him even though it was really late. He was able to diagnose and fix the issues extremely quickly and get my AC back up and running which was key with the temperatures lately. Even though it was a late night call he charged us a reasonable amount for his time and issues corrected. I would not hesitate to recommend Raymond and Heat Leaders to any of my family and friends!

Used SBJ a second time and still highly recommend. Brad gave me a very reasonable price to install…read morea new sump pump and back up. He even suggested a place for me to purchase it on my own. Showed up the next day and had it installed. Honest, easy to deal with, and great communication. Thanks Brad

I asked SBJ Plumbing to install a vanity sink, drain and water connections. Brad did the install,…read moreand charged $1100 which I thought was high but I paid him right before he left. An hour or so after he left, I ran the water in the vanity sink and there was a noticeable leak. He said he would come back a few days later to take a look. He returned and tightened the connections. I again ran the water after he left, and again there was dripping under the drain so I asked him back again. He came back again and did some more tightening and said it should be ok now. I again ran the water after he left and there was still a drip. I then texted him saying that I would like a refund of $350 of the $1100 he charged because the pipes were still leaking and he had already claimed twice that the problem was fixed when it wasn't. He refused and then tried to gaslight me saying actually there was no leaking. So if you want a plumber who doesn't stand by his work, then this is the guy for you (My response to his comments): For the record, here is the text exchange between Brad and Me (and yes I did say "please consider giving me a refund because I don't want to give you bad reviews"--and that is a reasonable response on my part given that I received service that is below what the average person would expect [i.e. 3 visits by the plumber and the sink trap is still dripping]. (From Craig): Brad, The vanity is still leaking and I can't devote any more time to this project, therefore I am requesting a partial refund of the money you charged me. I think a $350 refund would be reasonable. Craig (From Brad): I disagree, the last 2 times I came over there wasn't even a leak. I have gone beyond being reasonable and in reality I should be paid for 2 service calls. (From Craig): Many would ask for a larger if not full refund under these circumstances. Obviously there was a very noticeable leak after the first visit and a much smaller but still noticeable leak after the next 2 visits. Please reconsider because I don't want to give you bad reviews

I just had Nick come out to troubleshoot a water heater repair caused by a leak from a saddle valve…read moreabove my furnace heading to my furnace humidifier causing the pilot light to go out to to the pooling water and moisture at the base of the unit. The service team was able to fit me in same day by putting me on standby. Nick was able to diagnose, stop the leak, inspect that the leak had done no further damage, and ultimately get the water heater working within 5 minutes of his arrival. Better yet, he said it was a simple fix and did not charge me, but just asked that I keep them at the top of my list for my next job! Very friendly and presentable all the way. He also assessed my heater and said I probably had about another two years to go before needing to replace, and gave me a written quote for a new water heater and to replace the saddle valve with an angle stop. The angle stop cost was a bit high, but the water heater replacement was very reasonable (just being fair). I am definitely going to reach out to them for my next plumbing job.

I really REALLY liked this company the last time we used them. Responsive, knowledgeble, friendly,…read morereasonable. This time my technician gave us a quote for free (thank you) but then I had some questions about it (expensive!). We were not even going to get another quote....I just wanted some clarifications and maybe a coupon? They told me our tech would follow up. That was over 24 hours ago (and two different calls from me). So -- nope. Sad and disappointing.