I called to ask about replacing the printhead on my Epson inkjet. The person answering the phone…read morewas more helpful than I could have ever anticipated. For the type of printer I have and the amount of use it gets, he frankly said it would cost more to repair than to replace. He educated me on several points so when I DO get a replacement, I can make an informed choice. He wasn't going to make a dime on this, but he was extraordinarily helpful and friendly, and generous with his time. My other printer is a monochrome laser, and if it should ever need repair I know exactly where I'm going to take it - Central Printer Resources.

George was very honest and told me our 3-year old Canon wireless color inkjet printer was…read moreeconomically infeasible to repair. It hurt I was out the diagnostic fee, but CPR was able to handle disposal, so the fee applied to electronic device recycling. They made great recommendations for a suitable home office replacement and I appreciate the advice given.

I haven't spent much time at a staples. The occasional pop in for something here and there. More…read morelikely once or twice a year or even a few years. I needed to pick up some filing folders. Well, I didn't know if it's a thing now or it's just this location but they had party city inside it. It's a small little section with mainly balloons and some party supplies. It's somewhat a good concept...lol... Work supplies and party supplies all together. The store itself is decent in size. Massive parking lot with the strip mall. But the whole layout of the place is a bit different. They have pretty much everything we needed and then some. It's like one isle I'll pick up some pens and paper, the next is a printer and then there's cleaning supplies and laundry detergent. A mosh posh of everything. Another one stop shop. Then you have some things that looks like it's been there since the store opened. Old furniture that they're selling. And equipment that seen better days. Loads of the boxes were pretty dusty without even touching them. You could see it. Clearly when walking by. I mean, they have what I needed which is great. It's not a place I would come on the regular but it does work. Staff were all pretty friendly.

I placed a pickup order online. The store responded promptly and had my item ready for pickup very…read morequickly. That part was great. I arrived at the store with three tasks to accomplish: 1) An Amazon return 2) Pickup my order 3) Recycle some ink cartridges When I arrived I looked for the UPS counter. On that counter was taped a message saying go to text services. When I got to tech services, there was no one at the counter and a line of five people waiting for services only one did Amazon returns. There was no one at that station. We all waited long enough that at least one person gave up and left. Finally, a person came over from the checkout area and started handling things as quickly as he could. When I reached the desk I told him that I had these three tasks to accomplish and he very efficiently handled all three. The reason for my less than wonderful review is not the fault of the clerk, who did his job as effectively as he possibly could, but of store management that understaffs their checkout and tech services area while people are standing around in the print services area. Bad management.

Good Staff handled my problems quickly. They seemed to be serious about the precise wording for…read moredestination packages

Brian (and the shop dog, Winky) are always a pleasure to do business with. Brian treats even the…read moresmallest $25 jobs as if they were big and profitable, which they are not, but that's what makes him awesome. Highly recommended for jobs both big and small. You can email him your stuff in the morning and have it by end of the day!

After trying Minutemen and another printing store, I thought that I would try Staples for my…read moresocial cards. Since I'm not adept at this, I found the manager, Amy, who spent time with me, creating the most fabulous cards in a very short time, while she also helped another customer at the same time. She is sweet, patient and professional! The store is so lucky to have an employee as her.

Consistently friendly and very helpful. Better prices than Amazon on many products plus gives award…read more$ for used printer cartridges, electronics. I have stopped ordering any office supplies on line and come to this store instead.

Very friendly and have good prices but blew it on the delivery. They use a outside company to…read moredeliver and install. After spending 12k they told me 1.5 to 2 weeks. 3-4 weeks is a more realistic time frame.

From the owner: Office furniture, Custom furniture, Design consultation,…read more visit our show room immediate delivery,desks chairs file cabinets ,Panel Systems, Installation, we have a great selection of ergonomic chairs. we have been here for 17 years and promise you the best customer service!

I went in for a live scan. Quick and easy. Conveniently located near my home. Located next to Mary…read morePickford theater.

The owner personally helped me with a notary issue and was very kind through the process. Great…read morebusiness and wonderful customer service!

I will be coming back to this business if I need any kind of embroidery or custom work done. They…read moredid the embroidery on all my scrubs for my new beauty business, they all turned out great! Will be recommending to anyone who needs this type of work done. Also they are very punctual getting the job done! Greta job guys!

Daniel at the Cathedral City store took my order for office door signs. I didn't hear back for two…read moreweeks, so I called him to see when the work would be done. He said the next day. I didn't hear back for another week so I called again. Finally an installer arrived with the signs. One was damaged--the edges were chipped. The installer said "that's just from the machine that cuts the signs" and was going to install it anyway. I refused to accept the sign and asked him to take it back and have it re-done. I didn't hear anything for a month, soI emailed Daniel and asked if he was going to re-do the sign or give me a refund. Now it's been three more weeks and I haven't heard anything back. At this point I'm just going to write it off. But I'm p!ssed off enough to take the time to write this review.

Looks like I am the only one that doesn't love Desert Cow Computers. I had a virus that MalWare…read morebytes couldn't fix. I checked around and noticed all the great comments from Desert Cow customers, so I called them. At first Service seemed great, they make house calls. When the tech arrived I mentioned that before the virus my PC had been getting slower and slower over the last few months. I asked him about installing more memory and He said I had plenty of memory. He noticed I had MalWare bytes, System Mechanic, and another software that was suppose to speed up the PC. He recommended I get rid of all and go with Norton. He mentioned that a solid state hard drive would make my system faster. So I agreed that he install a new drive, get rid of the viruses and all Malware and anti-virus software and Install Norton. It took 7 days to get my PC back (One of those days was a holiday, but 6 days is still a long time). After it was delivered and setup the PC started up so fast. It took just a few seconds to boot up. For a few seconds I was excited, then I was told I would have to re-install all my software. It took me a few hours every day for a week to get all my software re-installed and files moved to where they should be. The solid state drive is great for booting up my PC. It doesn't help when I am moving files, or installing new software. The problem is that my old drive was a Terabyte and it was replaced with a solid state drive that is 1/4 the size. The new drive doesn't hold all my data so most of my data is still on my old slower drive. I don't remember if the size of the drive had been discussed. I just assumed it would be replaced with a drive of the same size, or larger. If it had understood that I was getting a much smaller drive I would never have agreed to replacing it. Even after all this happened I wasn't going to write this. But a few weeks ago I called Desert Cow because I had another virus. The woman who answered told me she was working with another customer and would call me in about 30mins. It's been more than two weeks and no call. I was able to contact Norton and they fixed the problem in a few minutes.

Mark & Dominique had come to our aid before regarding my wife's laptop. This time I needed help…read morewith transferring information from an old computer to a new one. This was an urgent matter and they responded. They picked up both towers on Friday and brought them back on Monday morning. The problem was resolved and I could SEE all of my files and my contacts. WHEW!! It is scary not being plugged in if you know aht I mean.

Very dependable. Takes good care of the customers and communicates the process. Kind and…read morerespectful- will definitely use again!

Needed a repair on an office chair. Got a quoted response very quickly. An entire piece of the…read morechair had to be replaced. I only had to pay for the material. Very accommodating and kind staff.