White Management handled two disasters incredibly. Number…read moreone the handling of the Covid pandemic. There were no deaths or serious outbreaks in our building! Number two the response time after that devastating hurricane Ida. Our lower garage was completely flooded along with the boiler room and elevator pit. Less than 24 hrs our boiler was back up and running along with our elevator. Hats off for a wonderful job!!

I only get promises on my multiple calls and e-mails. They promise to do it but do not do it. We…read morehad no such problems until Maggy was working. She was always helpful. The person who replaced her is only polite to keep me quiet but do not help.

They provide our coop with prompt, professional and outstanding support on a continuous basis.read more

Stay Away! A property is better off managing themselves. There should be an option to leave no…read morestars. The property managers there do not answer calls or emails. They refuse to go their assigned properties if they are in "questionable" neighborhoods. There is zero communication and zero accountability. Upper management does nothing to discipline them. Properties are leaving in droves. New billing system is a nightmare. Implementation was poorly planned. Residents are upset with restrictions on paying their bills. Billing calls go unanswered as do emails. Properties have no money to pay bills and it's because residents can't pay their bills and Garthchester doesn't collect on bad debtors. Agenda driven group in control of things, if they don't like you you're out or at least ostracized. Terrible culture, no professionalism. They talk a good game but it is all lip service. Stay away.

I don't even know where to start…read more I've rented 5 different commercial spaces in my life, and nothing even came close to the horrid experience I had with RPM. First of all, the building I was in (219 Westchester Ave, Port Chester NY) was severely neglected. Things would break every other week, the elevator was a deathtrap, the heat only worked when it felt like it, the intercom was barely functional, and the list goes on & on. One time one of my neighbors' clients got trapped in the elevator for 30 minutes. She was screaming & panicking & everything. Super crazy situation. The company knew these things and dragged their feet as much as possible with solutions, which was very aggravating. Secondly when I moved into the space, much like the building itself, the space was in terrible condition. The walls had chipped paint everywhere, there were stains on the ceiling tiles & many more things were wrong with it. I reached out to the landlord about redoing these things and asked if he'd cover it (mainly the painting). His response was he'd give me a $500 concession to do the work, which for an 900 sqft space is very, very low. I denied and asked for more, in which he said "Instead of a concession you can just paint it now and then leave it that way when you leave, so that saves you from painting again." I agreed to this, painted the walls and later replaced the ceiling tiles (my tiles were a modern, sleek looking black ones). When the lease expired, he attempted to charge me to replace my tiles with white ones again, taking the money from my security deposit. I refused this, stating that I had permission to do the swap and there was no damage to the panels, it was just his personal preference. In response, RPM came up with an absolutely insane list of deductions for the space, somehow magically totaling $4,000, the entirety of my security deposit. Photos are attached showing this exchange. The funniest part is they charged me $2,806 for repainting, but would only offer me a $500 concession to do the work myself. That in my opinion speaks volumes on the ethics of RPM. Maybe even funnier than that is they still have the photos from my paint job and ceiling listed in their official renting photos on loopnet, despite ALL THIS MONEY they spent refurbishing the space. My advice: if you see anything represented by RPM Westchester, run for the hills. Also if you're already doing business with them, document everything. EVERYTHING. Paperwork & photos are necessary against a company like this. Lastly, if you find yourself in a similar situation as me, there are steps you can take to fight back. Do your research. There are several organizations that assist tenants in fighting back against companies like this. Some of these organizations include: - Westchester Courts where you can file claims (different monetary values need to be filed in different courts, do your research) - The NYS Attorney General's office (you can file complaints on their website) - The town / city building department (in my case, the Port Chester Code Enforcement Department) - The Westchester Consumer Protection Department - The Better Business Bureau - The Real Estate Licensing Board (NYS Dept. of State Division of Licensing) - U.S. Department of Housing and Urban Development (HUD, file under the Fair Housing Act if this applies to you) - Everything listed above, along with leaving reviews on platforms like google, yelp, zillow, apartments.com and anywhere else applicable. Do not do business with Real Property Management Westchester, or any company that behaves in this way. I filed my city court case against them a few days ago. I will update this review with the results. Last last thing, I left this same review on google, to which the owner replied threatening to charge with legal fees if I pursue this case against them. This is an intimidation tactic, as neither side is responsible for compensating legal fees in small claims. It's just another example of how this company attempted to retaliate against me and bully me into silence.

This company deserves less than zero stars. They rented my family a severely neglected, uncared…read morefor house , and expect us to live in a construction zone and a nonstop state of repairs, while paying exorbitant rent. Frank Norwood has proven himself to be: 1) Dishonest: Prior to move in, Frank emailed me confirming that all windows and doors were in proper working order. (This was required in order to sign the lease). On my date of move-in, the front door lock did not work. In fact, it wasn't even installed properly, delaying our move-in by 3 days and causing us to have to stay at an AirBnB. 2) Unprofessional: It takes Frank DAYS to respond to respond to repair requests--there's always an excuse, and this applies any repairs--major or minor. 3) Irresponsible: Franks accepts ZERO responsibility/accountability for allowing health and safety hazards to go unresolved. 4) Lazy: There have been many issues with this home that if Frank would have taken the time, he would have found them and (hopefully) addressed them before renting the home and allowing a family to move in. Example: Frank didn't bother to note that this home has a septic tank (DUH- if there are no sewers on the road, then there's septic!). The septic backed up because it hadn't been pumped in 10-15 years, which led to a massive repair/construction. A little effort would have gone a long way. Frank consistently schedules appointments with vendors that either do not show up or show up very late; I've had to take personal time from work and rearrange my work and family schedules because the "property manager" has no regard for our time or convenience. RPM Westchester has breached the covenant of quiet enjoyment five times in the six months I have been here. They have zero regard for the noise going on for days at a time and how it disrupts our working and going to school from home arrangements. There are still a handful of repairs that have not been addressed since moving in; I have literally been forced, via non-action on the part of RPM Westchester, to hire contractors to address these issues. I signed a there year lease because I planned on staying here that long, but RPM Westchester has made that impossible. Upon receiving notification that I would be making repairs and deducting costs from the rent, I've received a barrage of emails from Frank that easily amount to harassment. I've made a formal complaint with the Board of Realtors and am looking at the reality of filing for constructive eviction and taking court action Doing Business with RPM Westchester (and especially Frank Norwood) has been nothing but I nightmare, and I recommend that anyone reading this take their housing needs anywhere else. I'd like to take a moment to share that Veronica is perfectly lovely and I believe she is the absolute best part of RPM Westchester :)

Horrible. I was sent an email stating that my apartment was disorganized and that it was hazardous…read moreto the neighbors which is completely false.I complained about my upstairs neighbor and shortly after they sent me an email. Which seems like retaliation to me. When I brought the place it was in Horrible condition. I renovated and increased the property value if anything. Needless to say I am out. SELLING! ASAP! there seems to be a dictatorship and controlling factor to them. I honestly think they do not like certain people if you what I mean.

Avoid this company at all costs. The rusty pieces from the ceiling damaged my vehicle back in June…read more till now they still have not fixed the ceiling and told me I should cover my car in an indoor garage. They never responded my email giving me the update for the repair process. Last month the kitchen sink water backed up they told me I need to call my own plumber when I already said the water can go down but it was backed up. Can my plumber snake the pipe in the wall and if the pipe breaks who's responsible for it? Nonsense. Update: after nearly a year since the last time I reported the rusty pieces dropped from the ceiling of the garage, the issue has still not been fixed. More rusty pieces fell off last week or two and they never replied my emails. This is what you will be dealing with if you have them manage your property. Consider twice before hire them. Update: our monthly fee has been increased by 30% since they've managed our building. In addition, we've been paying for assessment 2 years consecutively without seeing what major projects have been implemented nor knowing what future projects are planned with estimates. The communication with this company is opaque and they've been acting very shady.

I am updating my original review after gaining additional perspective. While I was not fully…read moresatisfied with Stillman at the time, my co-op has since transitioned to Blue Woods--and the comparison has been eye-opening. Although Stillman occasionally required follow-up and proactive communication on my end, their agents appeared to be managing a substantial workload, and obtaining multiple quotes for contractors felt like standard practice in the world of property management. In hindsight, these issues seem typical rather than negligent. Stillman was my first experience with a managing company, and I now believe my initial judgment may have been overly harsh. Our new management company has demonstrated behavior that was not only unprofessional, but retaliatory after I shared an honest review of their services. That experience has given me a newfound appreciation for Stillman. Count your blessings if they are your managing agent

The one star is beyond generous…read more My husband and I applied for an apartment through Stillman, submitting all required financials. Multiple professionals--including our mortgage broker, financial advisor, and real estate agent--confirmed we were fully qualified to purchase. From the start, the process was a nightmare. After submitting our application on July 2nd (which took hours of careful preparation), we heard nothing from Dawn Martin for nearly a month. When we followed up, she falsely claimed she had responded earlier--a claim that no one on our email chain ever received. This delay caused unnecessary stress for us and the sellers. Throughout, we remained respectful and cooperative, despite her mistakes. When the co-op board began questioning our finances, we provided everything asked of us, all of which checked out. Later, we disclosed that both my husband and I have legitimate psychiatric service animals, supported by official documentation from our doctors. Shortly afterward, we were abruptly rejected without even being granted an interview--under the vague excuse of "financial reasons." It was clear to us and to every professional involved that this was not about finances at all. It was about discriminating against us because of our service animals, which is a violation of the ADA. To cover themselves, they hid behind a false financial pretext. In the end, Stillman took $3,000 from us, strung us along for over three months, wasted our time while we're preparing to welcome a baby, and deprived the seller of a fair and willing buyer. This process was corrupt, dishonest, and discriminatory. I strongly urge anyone considering working with Stillman to think twice.

The past property manager Laura, finally left. She did not understand the meaning of customer…read moreservice. Had to endure her since Amber Management, started manageing our property. The new property manager is cordial but does not respond to your complaints consistently. The reason is because there are so many complaints. Lived in building for 37 years and Amber and this new management company they merged with is incompetent as well. No one wants to do their job. I have complained about drugs being sold in building many times. The tenant is still there. She and others in her apartment make a mess in the hall outside her door, which is also is outside my door. Food crumbs constantly on carpet. Tenants should be investigated before they are able to lease. The laundry room is disgusting. The machines are constantly out of order and not clean or sanitize. This company we lease these machines from, should be terminated. Never had the uncleanness in the laundry room or issues with the machines until this company took over. The worst!

I work at a building that Amber management is supposed to manage. Not one resident, nor one…read moreemployee can ever get a hold of anyone from amber when they need to. Emails, texts, phone messages.... no response. They're frauds taking your hard money in exchange for bare minimum services.

I cannot say enough good things about Owen Berkowitz and his team at Douglas Elliman in…read moreWestchester. Thanks to Owen and Matthew Marrone, we found a home, purchased it and moved in less than two months. Dream come true. Mission impossible accomplished. Owen and Matthew were attentive, listened to our requests, provided answers to all of our questions in record time, and walked us through the whole process clearly and efficiently. Every recommendation they made throughout the process worked out great, from the home inspector to the lawyer that closed the deal. I would not hesitate to work with them again. Owen was recommended to us by a Douglas Elliman agent in Brooklyn, Renata Thomas, who is also a star! I can't thank all of them enough for making our move to the suburbs as easy as possible.

Our real estate agent from Douglas Elliman caused us serious problems. We would not recommend her…read morenor use her in the future.

We rent a condo every year on 30a. It was a cold February 2025 and we simply requested 3 blankets…read morefor our 3 bedroom condo. You'd think we asked for the world. After 4 cold nights and numerous phone calls we finally had our blankets delivered. The WiFi in the condo never worked. We ended up buying our own router and having it installed on our own. This management company is horribly unresponsive and rude.

These people are an awful company. They are greedy and lazy. Grifters and grab money for lobby keys…read moreand maintenance. Don't get a coop apartment in their buildings.

I have lived in a building managed by Blue Woods for 27 years and have found them to be incredibly…read morediligent. I don't understand these other reviews, except to say that they must be by people who have a grudge. How can someone who lives in Florida live in building NYC? I looked up 710 and it is a co-op, so the management company is not who you would call. You would talk to the super first. They have always been very responsive to calls. The daily management of a building is left the supers of all co-ops, with the co-op boards making guided decisions about the funds and making other decisions about facilities. Maintenance of most buildings is usually managed buy the superintendents, and ours have always been great. We have had mostly incremental assessments over the time I have lived in the building, with the big ones to be expected of a pre-war building. A friend who is a real estate broker said that he is relieved when a building is managed by Blue Woods because he knows that the sale will go smoothly. While I have mostly dealt with the founder, our building is managed by Steve Wilson, and remains one of the best managed buildings in the neighborhood.

Disappointing really... While they are nice generally nice guys, they do a poor job demonstrating…read moreany type of competence towards managing a building. During the 3 years that BW managed my building - they took very little responsibility for the upkeep of the bldg (daily and preventative maintenance), mismanaged our funds, and had no concept of how to leverage basic technology (i.e. email management)... I would not recommend them!!

Laura was an amazing real estate broker to partner with to sell our home in Scarsdale. We lived in…read morethe community for nearly 25 years and we were really looking for a true professional and someone who could work with us from the beginning to the end. Laura is a very experienced agent. We had her to our home and she came up with many great ideas to make small adjustments that would significantly help in the sales process. This ranged from minor painting, decluttering, as well as removal of certain pieces of furniture that overtook a room. She even recommended an amazing stager in the community, who helped with the process. Laura was on top of everything and really gave us great confidence that she was fully looped into the market, as well as all of the key players with buyers in the area. Importantly, she is well respected in the real estate industry, which made it easy for her to deal with the dozens of different agents that came to see our home with potential buyers. We had many showings and Laura diligently showed our home, always pointing out all of her favorite features to potential buyers. We stayed in close touch during the entire process - and that was one of Laura's best qualities. Always quick to return a call or text and sharing her view. We would highly recommend partnering with Laura Miller (and her great team) to either sell or buy a home. She is extremely knowledgeable about the area and gives her full effort to get you to the finish line. Laura is honest, hard-working and sincere. We would absolutely use her again if we had a home in the area...and we are so thankful to her for doing such a great job selling our home.

We loved working with Laura and her wonderful team. Laura gave us a realistic overview of the…read moremarket and sold the house for above asking with multiple bids in 2 days. Laura and her team made the process seamless and stress free. Laura went above and beyond in helping us to sell our home. I recommend Laura to anyone who needs a real estate professional in Westchester, NY. Nancy M (Edgemont, NY)