Mr. Naranjo was contracted for snow removal and completed his first service without issue. However, he never showed after a major storm that dropped over 18" of snow. He was contacted once by phone and once by text to confirm service. He did not respond in a timely manner. When he finally replied via text, he stated in a very dismissive tone that I would need to take care of my own snow. Luckily, I didn't have to go to work that day and my neighbor helped me dig out. Please beware, Mr. Naranjo is unreliable, and unprofessional. read more