Great experience with delivery and pickup. All the stuff was included: bike, lock, helmet and they included some pannier bags too. Had a blast riding around with a four day rental. read more

We booked the electric bikes and had a wonderful time moving around Naples on them! They were SO fun! Kelly and her husband are beyond with their service - they walked us through using the bikes, told us where to go and what to expect, and were awesome about drop off/pick up times. We'll definitely rent from them again when we're back in Naples! read more

I was looking for a last minute rental and I called Kelly and she said that she could not only help me out, but she would deliver AND pick up the bikes the next day. Ebikes are heavy, so this is a huge reason to work with her. She walked me through how to book online which wasn't that hard, so I probably should have figured that out myself! She was friendly and updated me via text as to her arrival. She came to deliver the bikes with her husband Scott who was also great to work with. They walked us through how all the settings work. It comes with a comfortable helmet and a great lock. They arrived right on time to pick the bikes back up...could not have been easier! I could not be happier with working with them! Great bikes and great company. read more

Amazing husband and wife business that delivers bikes right to your door. We rode for miles, mainly pedaling for exercise, but with power when tired. So fun! The streets of Naples are very bike friendly, and we especially enjoyed riding to the Venetian Village shops!! Highly recommend this family business!! Michelle read more

My husband and I had the opportunity of renting these bikes and touring Naples! What a great experience! Not only in the sightseeing of the area but also in dealing with Kelly in planning our trip! She made it so simple for us and I would highly recommend this rental company!!!! read more

Kelly and her husband are wonderful! They drop off the bikes and pick them up wherever you want, they explain how to use the bikes thoroughly, and they are super professional. We had an incredible day riding all around Naples. Definitely recommend! Can't wait to do it again -- so much fun!!! read more

I can't say enough about the wonderful experience renting from Naples Electric Bikes. Kelly was extremely helpful in selecting the correct bike for my size, was prompt delivering and picking up, explained everything about the bike thoroughly and had helpful suggestions should I be interested in purchasing my own Rad ebike. The bike was a blast to ride too! read more

I usually never take time to leave reviews but I had SUCH a positive experience with Naples Electric Bikes! Kelly is SO kind, knowledgeable, and accommodating. Such an easy and affordable way of trying out electric bikes in Naples! read more

My husband and I are seniors who wanted to try out electric bikes on our recent trip to Naples. We couldn't have been more pleased with the service provided by Kelly and Scott at Naples Electric Bikes. They were prompt at delivering the bikes, didn't leave until they (and we!) were confident on our bikes and even came right out when we had a problem with our locks. Harry and I tooled around Naples like we owned the place for two days, the bikes performed wonderfully and Kelly and Scott were great at answering our questions and offering expert advice. When we make our move to Florida, we plan to have Kelly and Scott assemble and service our bikes!! Great couple, great business, great service!! read more

What an awesome experience with terrific customer service. I rented the very same electric bike i have at home. Kelly is great, very attentive to texts and had great info about all the cool places to ride. I felt like it was my bike and didn't look like a tourist as Kelly doesn't put all kinds of tacky stuff on the bike for advertising. I come down several times a year to visit my very elderly parents so definitely will rent again and again. What a fun experience! read more

My husband and I rented electric bikes from this company yesterday and couldn't be happier. Kelly was extremely responsive to emails and texts. In addition, she delivered the bikes on time and carefully explained how to use the bikes. They also included some "extras" at no cost that made the day much easier - bike locks, helmets, a water bottle holder, and a small case to carry wallet, keys, etc. After she explained the bikes to us and helped us set them up so they were sized correctly, she also gave us some suggested routes for the day. We had a great time - highly recommend both e-bikes and this company for your rental! read more

AMAZING EXPERIENCE!!! It was so seamless and easy to pick out my state of the art E bike online. So many choices and different options for every kind of rider. Kelly was wonderful to work with and very responsive by email and text. Super friendly and did a wonderful job explaining operation, safety and how the bikes worked. Provided helmets, locks, and a water bottle. Bikes are PRISTINE, top condition and spotless. Super flexible on drop off at our house, gave great suggestions for rides in Naples. Riding the bike each day to the beach and around the trails was the highlight of the day! Feeling the sun and breeze!! Actually ran into Kelly a few times and chatted with her while on my daily bike rides; super sweet! Pricing was very competitive and better than other local bike rentals with more options PLUS the fact that Kelly is so attentive and drops/picks up the bikes right at your door step for free, it's a no brainer!!!! The other local bike rental in town that we used before charge for drop off and pick up and don't have flexibility on when they drop off so that fact that Kelly is local and is super flexible, HUGE PLUS!!!! I have an e bike at home and some of the items, the lock, mirrors, handle bar bag that I really liked, Kelly took the time to send me each of the individual links so I can purchase as home. Cannot wait until my next trip to Florida and to rent another bike!! THANK YOU KELLY!!!!!! read more