As an amateur drone pilot, my instructions by law are to contact the Control Tower if I plan on…read moreflying in a 5 mile radius near any public or private airport. I called the Naples control tower but they would neither approve or deny my request. I informed the Tower operator I would be flying at the beach. I then asked them if it would be okay to fly my small drone under 100 ft. But they still would not answer my request. They recommended I consult the FAA website. I did but Legally I still need permission from the control tower. F A I L U R E for customer service.

CAN YOU HEAR ME?…read more Possibly not, after June of 2013 because of the recent federal budget cuts! The FAA planned to close this towers funding here in May but the Naples Airport Authority threatened to go to court and it bought them another 30 days. So the verdict is still out. Not many small airports have a control tower, in fact approximately 10% of small municipal airports have a tower. The fear is if this tower closes then some flights will no longer land here anymore. Those flights would probably go to Ft Myers RSW airport. So the tower is important for this airport but it may be closed in the next 6 weeks. This poor little airport is so cute but it keeps going backwards. I remember when the American Eagle flights use to land here but that hasn't happened in a while. My favorite is the outdoor baggage pickup complete with mini conveyor belt. Currently the tower stands strong at the airport. It is a fully functional control tower keeping the air traffic safe and moving. But that could all change in the next month.

Avoid them at all costs! We booked them for a trip from our home in Bonita Springs to RSW airport…read more They confirmed. I called them the day before, they confirmed. I called them 4 times the day of pick up, they NEVER called me, and each time they confirmed they were on their way. 25 minutes after the scheduled pick up time I called them, they said they were lost and I should find another way to the airport!. TERRIBLE SERVICE, NO COMMUNICATION, AND YOU CANT DEPEND ON THEM. I'll NEVER consider them again.

Great car service very punctual and professional service Peggy and Mark are wonderful kind people…read morewith clean elegant cars

"Everybody look at me because I'm sailing on a boat," I hum, my inner 2000s persona coming out as I…read moreboard the water taxi. The shuttle is a great way to get on the water and experience a few places. We saw dolphins, bar hopped, and had a wonderful day. Below are the tips I have and pros/cons for your experience. Boat is cash or Venmo and there is a tip bucket for the captain. Captain will make stop recommendations based on time and if the spot has a happy hour. The day you want to go out, double check their Facebook page to make sure there are no weather related cancelations which can happen due to water or wind conditions. There is a step into and out of the boat. One passenger had a very hard time getting out, I am unsure if they returned. See photo for step. Most stops along the route will let you get a to-go cup to finish your drink on the water. The Dock (restaurant) does not do to-go drinks, all other stops do. Boat holds 24 people and they did a good job rotating in/out so nobody was ever declined to board. A couple of the stops are easy walking distance from one another so you could move to another spot within the hour if you didn't want to wait to move onwards, and still be able to catch the next boat. For example, if dropped off at Boathouse, you could walk to Dock and then catch the boat at the city dock 80 minutes later. It gets all three stops for you without burning an hour at each. Favorite stops along the journey were Syren and Cabana bar. Definitely want to come back!

Came here today for the first time with my sister and her husband Husband and it did not…read moredisappoint. Shawn is an amazing Post and we had a blast riding around and hearing about the area. We suggest. you ride the whole trail for a whole hour and then make up your mind where you want to stop. He gives you places where you should go and where you should stop along the way to hit all the happy hours. He really has a crap together. We gave him 10 stars.Syrens had amazing smash burgers and the best Asian slaw we have ever had. Highly recommend.

Carl called and answered all my questions. After we talked I was able to go on line and choose the…read morecabin that we wanted. We are looking forward to this Fabulous river cruise!! Judy Kleck

The entire 12 day from Roma To Lake Garda 2024. Perfect every day. Airfare, hotels, tours, guides,…read morebreakfast, lunch & dinner! Thank you very much.

We booked a ride with pick-up at RSW baggage claim area since assistance with the luggage was…read moreneeded. When we arrived, the driver was not there to meet us. Rather, we were instructed to meet the driver at the curb. Turns out our ride was subcontracted out to a third party. While in the car, the driver tried to sell us on his home watch and limo services. Overall experience was terrible, especially since we really needed luggage assistance and none was offered.

Very professional, courteous, and kind. I highly recommend them to anyone having a special day,…read moregroup get togethers, and rides to and from the airport.

Excellent employees and they arrived on time. Car was clean and the driver was in a black suit and…read moretie.

Consistently great service. They are my family's go to for when we fly into RSW airport to get to…read moreMarco Island. Driver's are always early or on time at both airport pick up and home pick up. They wait for you with a sign with your name on it at the airport and then bring the car around for you if you have luggage. Drivers are always friendly and nice, willing to chat if you want and won't if you don't. Would definitely recommend their service!

I received a recommendation from a friend of mine to use Direct Transportation he uses it every…read moretime he's in town. I texted same day and was not pushed away but I was received and given a ride. David was our driver and he was wonderful, timely kind sand very professional. I will use direct transportation every time I'm in town! We went from Fort myers airport to Marco island.

i called this company on Dec 19 to inquire about availability and even though they were not, the…read moreyoung man kindly gave me other business contacts via a text. What the world needs now are more kind and thoughtful people like that...thank you!

I used to work for preferred travel of Naples. I have a degree in travel and a lot of experience…read more There are several reasons why you should stay away from preferred travel there so many other employers out there who will treat you a lot better I can't believe the way I was treated. I was told that we are allowed to call the cruise lines to book our customers and to confirm anything that needs to be confirmed naturally that's the way things are done. ummmm duh...yes thats what agents do call the crusie lines...I WAS scolded for having had called the cruise lines to confirm stuff for my customers really? I was told that I was making the cruise line you look bad because I was calling to confirm stuff my customers.. the owner of preferred has no clue what she's doing. But not preferred travel of Naples they slandered me and defamed me behind my back to the cruise agencies and several of my customers I should have sued for damages but I never did.. I will not be pursuing anything legal but I just wanted everyone to know the stay away from this place they are bad news There are so many other agencies out there to deal with...STAY AWAY!!!

I can't express how great the service is at Preferred Travel of Naples. Kit Mathews is our travel…read moreagent, and goes beyond what's expected of an agent! Over the years we have had situations arise that Kit immediately stepped in and saved the day. I have been associated with many travel agencies over the years, and Preferred Travel is simply the best!