This was my second time using Ear to Ear solutions. Both experiences were excellent…read more Dr Prather seems honestly concerned with providing the best solution for my hearing needs at very reasonable prices. About 2 years ago, she performed a comprehensive hearing exam and reprogrammed my existing aids to greatly improve my hearing. She explained the advantages of upgrading to newer aids without being pushy. When I recently had a problem with one of these very old hearing aids, she was able to quickly see me and bring the hearing aid back to life. She also provided supplies and taught me how to care for them which my original audiologist did not do. I highly recommend Dr Prather for all your hearing needs.

I visited and was tested at another audiologist. I decided to shop around. I am so glad I did and…read morefound Dr. Lisa at Ear to Ear. She helped me find the best solution that fit my needs and assisted with my insurance. She took the time to make sure that I truly understood how to best utilize my new hearing device. Great experience, I highly recommend Dr Lisa, as she is not only a knowledgeable professional, but truly a nice person that seems to really care about the long-term hearing health of her patients.

From the moment I walked into this office I did not get a good feeling. Then had my hearing test…read morewhich I was basically tossed into this room with headphones. After the test the doctor said well you have hearing loss and put me in his office. Tossed some graph at me and mumbled some words but truly never explained anything. He then gave me a hearing aid pricing sheet and that, I felt, was all he cared about. Was selling me hearing aids (and again no explanation on the different types). I felt like I was in a used car dealership. I will be going elsewhere for a new hearing evaluation!

While the audiologist was acceptable, the office and support staff here are incompetent. Having…read morefailed to correctly input insurance information, they lied and suggested it had been refused. When confronted with their failure, they assured us it would be addressed, but then did not submit it at all until questioned again. They are terrible at communicating vital info, and rely on bad excuses rather than good service. One star because zero stars is not an option.

I have been going to Affordable Hearing going on 4-5 years now and have been pleased from the…read morebeginning . If my hearing aids needed to be tweaked Dr Eve and Jennifer were more than accommodating. With my hearing aids my quality of life has been greatly enhanced , as well as the people around me don't have hear me say "what I can't hear what you said ", improving their lives as well. Thank You Eve and Jennifer ! Robert King

Day 1 of my hearing aids and these Resound hearing aids are the bomb!! I can listen to my music…read morethrough my iPhone THROUGH them... I can take phone calls through them without having to hold the phone to my ear... ran maps through my phone after leaving the airport, yep, came through my hearing aids.... I can control the volume and settings through an app on my phone, and this fancy little thing I can do now is set my phone to live listening, set it down at the other end of a room or table and hear that conversation... from across the room! It's AWESOME! Thank you Eve Leinonen and Affordable Hearing Solutions!

Very poor reception and confirming Dr. patient appointment. I arrived on time. Receptionist was…read moreout. Was asked by someone sitting in waiting room who I was there to see. I told him I didn't know his name. I was left to sit and wait. After the fact, when I investigated further and approached person again in waiting room, I found out he had an appointment schedule with patient names. He chose not to communicate this with me Or communicate that he was a provider. Might be a nice person, but very frustrating experience for someone who worked in customer service for 40 years. When calling appt line back to reschedule, woman asked for reason to cancel and argued with me the entire phone conversation. Main argument was "they don't know my face." Needs training on receiving complaints.

Over 3 years I've tried everything for my tinnitus, I went to this revolution hearing, to see if…read morethey could help, I was sold a 4,200 dollar Lanier device, tried it for 3 months, it made it worse, I've spent a lot of money over the last 3 years trying to get rid of the ringing in my head, this is the most I've ever spent, if you're thinking about getting it, I will sell you mine for half the price, to recoup some of my money from this device that does not work for me, not to say it won't work for you, but you can save some money let me know, my number is 779-703-012 if you are interested, I should have just bought the hearing aids, about the same price, I can get them cheaper at Costco's

This is my favorite audiologist, Staff are very professional and friendly. Totally recommended…read more best services and prices!.

From the owner: Hearing Specialists of DuPage offers elite hearing health care services to the Wheaton, Illinois…read morearea and surrounding communities. Other physicians send their family members to Dr. Lightbody for evaluation and treatment. We offer comprehensive evaluations and treatments for children and adults of all ages, as we utilize the most advanced hearing aids and technology to help you. We offer: Digital hearing aids from multiple manufacturers Musician ear products Hearing evaluations Batteries and repairs Gentle wax removal Hearing loop systems TV ears and amplifiers All of our services and products are competitively priced, and we have a selection from seven different hearing aid manufacturers. Call us today for more information!

We have not decided on purchasing any hearing aids yet... We are going to do a comparison analysis…read moreand research on other options... However, I have to say that Brad, who was the doctor at the miracle ear in Naperville... Was extremely helpful, knowledgeable... And he was patient .. He educated us in the whole process in the anatomy of the ear! Specifically What hearing loss can do to the health of the brain.. I would highly recommend them for that portion of the exam... there was never any pressure to purchase anything.. And we are hoping the price point will be competitive with other options. Especially since they include customer Service across the country at all the locations nationwide!

Hearing exam was done and I wasn't ordering any Hearing Aids but was told that when I need to…read morepurchase them what the cost range would be.

I purchased my PHONAK Hearing Aids just over 2 yrs ago, when living in Las Vegas, NV. I have,…read moresince, moved from Vegas to Boise, ID. My $4,000.00 Hearing Aids suddenly stopped transmitting sound about 6 weeks ago. Batteries fully charged, NOTHING!!!! I've called several hearing aid offices in Boise and NOBODY will touch them, since they were not purchased in Boise. I can find no online reference for anyone in Boise that represents this Company. It's dawning on me that I would have to fly back to Vegas, with an appointment to see the rep at my original point of purchase. At my own expense, no less, for airfare, hotel, rental car, food etc. This is an INTERNATIONAL CO!!!! I am in complete disbelief that $4,000.00 worth of equipment, and a 3 yr warranty, are worthless now that I have left Vegas. I am angry, and in shock, since this purchase was "out of pocket" and considered a Major Purchase that would take me through the last of my SENIOR years. I'm devastated that this Company does not support it's customers and would never recommend the PHONAK brand to anyone, anywhere, EVER!!!! PS, The Phonak devices NEVER approached the life changing hearing quality that the sales rep had led me to expect with the PHONAK brand... A huge FAIL all around...

PHONAK IGNORES CUSTOMERS' CONCERNS Phonak hearing aids are…read morenot worth a tiny fraction of their exorbitant price. Their sound and intelligibility are dreadful. To make matters worse, their management people don't even have the professionalism, integrity and civility to reply when you try to contact them about these issues. I paid over $2,000 for Phonak hearing aids. I could have achieved the same results with $20 hearing aids. Without hearing aids, speech sounds quiet and unintelligible. With my Phonak hearing aids, speech sounds loud and unintelligible. I paid $2,000 to hear unintelligible speech louder. I also paid $2,000 to hear headache-inducing terrible sound quality (details below). And all the attempts at "adjustments" by audiologists and Phonak agents have failed dismally. After four years of Phonak agents and audiologists stringing me along with "adjustment" attempts, I wrote about my hearing aids' issues in letters to six of Phonak's management, including the CEO, Cathy Jones, in the hope that a Phonak tech expert with IN-DEPTH knowledge would contact me to try to rectify the issues. But no one at Phonak has had the common decency to reply. One of the other people I wrote to is Denver Davis, who has the job title "Customer Service Specialty Manager." Think about it - here is a customer service manager who refuses to respond to customers' concerns. This is certainly an intriguing concept in human resources - employing someone to not do their job. I wonder if Phonak employs a billing manager who refuses to bill customers? Somehow I doubt it. This ploy of not replying to the concerns of a paying customer (especially after they have paid so much money) is crude, crass and cheap - and incredibly cynical, revealing total contempt for customers. This is the absolute pits in terms of professional and ethical standards of conduct. EVADING ACCOUNTABILITY Their motive for not replying to my concerns is obvious. It is to evade accountability and responsibility. The same motive is behind the use of the same lame tactic by business owners and managers who find themselves in the news for committing transgressions. How many times have we heard reporters state that these businesspeople in the news "did not respond to our request for comment." We all know WHY they "did not respond!" There is no legitimate excuse for not replying. If those individuals at Phonak's management felt they could not help me, they could have replied, "Sorry, we can't help you." If they thought I had contacted the wrong individuals, they could have replied, "You contacted the wrong individuals," and referred me to the correct individual, instead of just crassly ignoring me. In fact, all excuses for not replying are, like the two examples I just cited, statements that should go in replies! HOLE-IN-THE-WALL BAR I might expect letters to be ignored by a hole-in-the-wall bar owner, with mob connections, on the bad side of town, but not by the management of an international tech company. This flagrantly callous practice of not replying reveals as much professionalism as not showing up for a job interview, as much moral integrity as standing up a date, as much maturity as a teenager "ghosting" their boyfriend/girlfriend, and as much class as you see in the conduct of the aforementioned hole-in-the-wall bar owners. To put it bluntly, ignoring communications from individuals is quite simply ignorant. It's no coincidence that the word ignore is the root of the word ignorant. What a pitiful state of affairs - today's business managers are so lacking in initiative that the most imaginative strategy they can come up with for evading accountability is the worn-out, predictable, dull-witted, crass, crude ploy of ignoring complaints and investigations, in the hope that they will go away. PHONAK HEARING AIDS' DREADFUL SOUND QUALITY Now I will explain the reason for my complaint to Phonak, by recounting my experience with their substandard (but expensive) hearing aids. My natural hearing loss is greatest with higher frequency sounds. As a result, some spoken words are unintelligible. As I stated above, my Phonak hearing aids make those words louder, but still unintelligible. And, in terms of sound quality, everything sounds far worse than my natural hearing, quickly inducing physical headaches. Natural speech has a "telephone" quality. Background noise is unbearable (regardless of settings). On electronic devices (radio, tv, smart speakers, phones, etc.), both speech and music sound dreadful. Speech on those devices has a harsh, grating, distorted, high-pitch sound, like cartoon characters shouting over a telephone; and much of it is unintelligible. In music, singers sound like the Chipmunks, instruments don't even sound like instruments; and I frequently fail to recognize songs I have known all my life because the melodies are obscured. ... AND THEY DON'T EVEN HAVE THE INTEGRITY TO RESPOND WHEN YOU CONTACT THEM ABOUT THESE ISSUES!

As usual, Adam took care of the replacement for one of my devices. Seamless and easy!read more

Adam Dell is very professional, friendly, and patient. He administered a hearing test, reviewed the…read moreresults, and then discussed options with me. He fit me with Starkey AI hearing aides last week and then met with me this week to ask me questions about my experience, fine tune the programming, and teach me how to be more successful with my new high-tech hearing devices that are synced with my iPhone. Janet was very sweet and helpful in setting up the appointments and relaying messages. I am very happy with Audibel of Westmont and Adam Dell, the Hearing instrument Specialist, at this location. My hearing issues are not currently complex, and I did get evaluated by an audiologist previously. I don't believe there is an audiologist at this location. I went through Rush for that service. This business focuses on assessing, fitting, and education around hearing aides. Job well done. I'm a happy customer.

Had an appointment at this office for 12:00pm (noon) on Friday March 13, 2026. I arrived at 10:45…read more(traffic was lite on 55) to find no receptionist and no idea where the doctor was. Finally at 11:45, the doctor appeared for about two seconds escorting a patient out. He then disappeared into the back. Never said a word to me. I sat in the waiting room for almost another hour (until 12:40) and had still not spoken with ANYONE in the office. I walked to the back of the office around 12:45 and all the lights were off and the doctor was nowhere to be found. Customer service rating: Big fat "0". Need hearing service: LOOK ELSEWHERE!. RJB - Braceville

Thank you for your extraordinary service to me while I was in need of hearing services while I was…read moreattending a conference in Chicago. Dr. Emily was fantastic. Contacting my audiologist in suburban Philadelphia, then providing me with a loaner hearing aid while my hearing aids were being repaired, improved my quality of life while enjoying friends and professional colleagues during the conference. Thank you for your commitment to your profession and the persons you serve. Kathleen

A thorough audiologist , pleasant and helpful. Sorry she is no longer with us. Rest in peace,…read morecondolences to her family

I've used Susan Sacks Audiology for two sets of hearing aids. I would highly recommend her. with my…read morefirst pair, one of my hearing aids stopped working, and she took care of everything. I'll be back there again when I need new hearing aids.