I have a 2017 Toyota Sienna and I was told last time my van was getting serviced I was going to…read moreneed rear brakes soon. So I go out and buy the pads and rotors and called pep boys(place I usually go to) and asked "how much with my parts will it cost"? His exact words were "around $700ish" My jaw bout hit the floor. So I start checking around for prices and came across Brake Check 716. Andrew was very professional and he came the same day for the repairs!.This is the best part it only cost $170 He's definitely got my business that's for sure!

From the owner: Brake Check 716 is about bringing the savings back to the customer. I've been in the auto repair…read morebusiness for over 20 yrs and I've seen it all from behind the counter and wrenching in the bays. And what I've seen would amaze you and nobody should have to put up with that! I know for a fact they charge customers 300% above cost for parts!! Along with the extremely high hourly rate they charge that most shops run with only 1 good mechanic while the rest they pick anyone that can fill out an app to do the work. That's why I started Brake Check 716 there's no more waiting all day for your car just to be over charged at the end. You are getting an ASE Certified Mechanic so your not meeting someone new like going to the chain repair shops. We also come to you because we care about your time. The best part is you can save up to 80% on your repairs.

I stopped in to buy windshield wipers for my car and not only did they have all three in stock, but…read moreJosh put them on for me and tutored me on how it was done, which was different for each blade... great customer service provided by JOSH!!! Great value provided by NAPA on Elmwood Avenue

I'm very disappointed my 2.5 yr old truck battery from Napa is now dead,,and worker won't give me a…read morediscount on a new one,it was stamped 4/21 with a 2yr warranty.

I needed sleeves to connect my Y exhaust pipe to my mufflers and didn't really know the size that I…read moreneeded. However, this one employee named Donnie or Donny went above and beyond for me. He went out to under my vehicle and got on the ground on his back to take the measurements himself and make sure I was getting exactly what I needed. I've never felt so appreciative towards an employee for the extra work, this guy deserves a raise or promotion. NAPA Know How baby!!!

Fantastic customer experience! Counter staff is very helpful and knowledgeable. They took care of…read moreall my questions and made great recommendations when I was buying parts.

Drove out from Cazenovia to get parts, there was a line of 8 other customers and one clerk. Was…read morevery very slow, the second clerk was in the back looked up numerous times, never came to help him. The manager then walked by looked, saw the large line, three times, went into I'm assuming her office and never helped. Needless to say, horrible experience.

Company never responded to application. Poor reflection on an otherwise good company.read more

Great convenient location and inventory for being a satellite store. The staff is beyond helpful…read moreand knowledgeable. I had the pleasure of working with the store Manager Bill and I must say that he is the most professional person I've dealt with in a while. He was able to help me find the parts I needed to get my classic car back on the road.

new manager really on top of whats what…read more been ordering online forever, occasionaly the system screws up and then notifies me hourly that theyre working on my order - usually on items that are clearly in stock but for whatever reason the system loses track. go into the store and with discounts saved more on my order than i would have using my high volume commercial account. really appreciate that and will continue to use Napa as long as pricing is good!

My experience was Great! Friendly and helpful staff. Store Manager Marisol and Mia were…read moreknowledgeable with their products.

Worst experience ever. As a woman, I was treated so rudely in this store that I will never go back…read more They do not honor their warranties (even with written proof of their defective part) and I was just treated so rudely that the person who "helped" me should be immediately fired. I am so disgusted that they haven't left the early 1900s in the way they address their female customers. RUN!