These guys go above and beyond for me every time. True professionals. Zach is personable and…read moreextremely knowledgeable about a wide variety of car issues. Always a positive experience when I go there. I won't go anywhere else now. They have earned my continued business 100%. Customer service is second to none!

I had a great experience here. I was helped greatly by the team of workers, the store is clean and…read moreorganized well, and the prices were good.

Really good people really good service always friendly good price Chelsea was great! I highly…read morerecommended

Upon parking at the dealership I was immediately greeted and welcomed in. I had an appointment with…read moreSteve Jones who was very personable and low pressure sales. Steve helped me sort out exactly what I wanted. Every sales person I met was friendly and welcoming. The finance manager even came out to greet me after learning we had lived in a similar location previously. Overall, it was a very pleasant experience. Additionally, the dealership / service lobby was very clean and comfortable. I'm looking forward to continuing business with this dealership.

Just purchased our 2nd vehicle from Corwin. The best service and easiest transaction.,.again…read more Trevor was so pleasant to work with and made the entire process very pleasant. Jason, the manager, was very attentive and made us feel like we were truly valued as customers. They worked with us to ensure we got a great deal and we are at peace with the deal we got. The ONLY issue we had was waiting over 2 hours for the Finance guy to come out to get our paperwork started. This was completely unacceptable and the only reason I would consider not coming back. Poor Trevor having to sit with us kept him from making another sale, or two.

I do not recommend anyone EVER doing business here unless you want to be lied to, strong-armed into…read moreshady charges and the salesman forgetting your name before the ink on your check is dry. RUN, don't just walk away from this business. They added $200 to the sale of the car without explaining it. when we asked, we were told, "oh, we put that on every sale, but you get 4 free oil changes. ". Today, they just refused to honor an oil change telling us we waited too long. We asked if they would match another dealers price for a synthetic oil change and they refused. They now claim this is through a third party and they do not have to honor it. Let's see, you are sneaking charges for a third party program that you won't honor? Sounds like someone is getting kickbacks. Pathetic.

I was looking for a new 2026 F150 Super Crew with a 5.0 3.73 loaded with chrome package. I called…read morethe dealership and got with Steve a sales rep. They had the exact one I wanted , fully loaded. He connected me with Shannon and Tanner the sales managers. They gave me an excellent price and since I'm located in California delivery to my house. The deal was very easy and didnt take a long time like other dealerships. It reminded me of the old Saturn dealerships. They told me price, worked with financing and now I have the truck I wanted. Jennifer in the title and registration department was very nice also. She sent all my docs to the local DMV in California so I could get my plates and registration. Shannon scheduled delivery of my truck when I would be home. Steven even had truck washed fueled when it was delivered . The service department even checked the oil and fluids before shipping it by car hauler I am planning to buy another vehicle from them . This was a very nice dealership with helpful people working here. Want a good sales rep ask for Steve Logan the general manager even called us personally to follow up on our purchase. Thank You Lithia Ford of Boise

The management team at Lithia Ford in Boise has decided to keep Curt as a service advisor even…read morethough a customer brought fraud allegations against the service advisor to the dealership. This advisor tried to sell the customer an auto part the customer did not need or want. Please be very careful when a service advisor tells you something you supposedly need and you do not need it.

I don't usually leave negative reviews, especially for businesses in a small community, but this…read moreexperience was incredibly frustrating. I'm a repeat customer, and today I was given the wrong brake caliper pin for my vehicle. I called ahead, explained that the incorrect part had put my repair on hold, and was told they were sorry for the mistake. I also explained that I would be arriving right at closing and specifically asked if they could please stay open just a minute or two so they could correct an error they had made. I arrived at 7:58 for an 8:00 closing time and found the store already closed. I then saw employees coming out of the building and asked why they hadn't waited, especially after I had called and explained the situation. The response was essentially, "company policy," followed by another apology. That's what bothers me most. Mistakes happen. Giving me the wrong part is annoying, but understandable. What is much harder to understand is making the mistake, knowing it left a repeat customer stranded in the middle of a repair, agreeing that I was on my way, and then closing early anyway. In a town like Star, customer service and relationships should matter. I wasn't asking anyone to stay half an hour late. I was asking for a couple of minutes so the business could remedy its own mistake. Instead, I wasted a trip, my vehicle is still torn apart, and the repair has to wait another day. An apology is nice, but customer service is really measured by what a business does after something goes wrong. Tonight, that fell very short.

I expect to pay a little more and I prefer going to O'reilly's than Walmart but not over 33% more…read more Example; Mobil1 Synthetic motor oil at O'reilly $43.00 and Walmart $29.00. My total bill at O'reily for oil change stuff and wiper blades was almost $170.00. I had to walk away and leave the stuff on the counter. Went to Walmart and paid $128.00 for the exact same products. This is a shameful difference in price and I don't think I'll ever walk into an O'reilly's again.

I give four stars for my previous experience with the parts department but three stars for my first…read moreexperience, yesterday, with the service department. My wife and I both have Toyotas; me, a 2018 RAV4 and her, a recently purchased 2023 4Runner. Edmark is the closest Toyota dealership to our home in Star. We brought my wife's vehicle in for an oil change. According to our purchase agreement, we have five free oil changes. Using the VIN, the dealership can verify this. I had verified this with someone over the phone, but upon arrival, I had to mention it to the service agent. Apparently, there are no notes kept in their customer data files. We left the car and returned home. We did not say whether we planned to wait for it to be finished. While another gentleman handled us when we arrived, our actual service agent was Mark. After we dropped the vehicle off, I received a text from Mark, creating a method for me to stay in contact with him during the time the 4Runner was being serviced. I was told by the other gentleman that checked us in that we would receive a call or text, letting us know when the car would be done. I never received any communication. Having dropped the car at 8:15 am, I contacted Mark about 12:30 to inquire whether the vehicle was ready. He apologized and texted that he was told that we would return shortly to pick up the car, which I guess means we don't receive communicaiton about the status? We picked up the vehicle in the afternoon. Mark was nice enough. I asked what our timeframe was for our free oil changes and it took him a while to look it up. He did provide that information to me. He called for a porter to bring our car around. He then pointed us across the service area to where our car would be. We saw a blue 4Runner that looked like ours parked and ready to leave the bay. Unfortunately, that was not our vehicle, which was already pointed at an angle within the bay. So, I'm pretty sure Mark had the young man bring the wrong car around for us. Overall, my first experience did not wow me, or leave me feeling confident in the Edmark Toyota service department. Since I'm going to be in the market for a certified pre-owned Highlander or RAV4 next year, I'm wondering if Edmark is where I should do my shopping. I haven't had any experience with the sales department yet.

**Extremely Disappointed With Our Service Experience**…read more My husband and I have owned Toyota vehicles since 1990, and we have remained loyal to Toyota because of its reputation for quality and reliability. When we purchased our 2025 Toyota truck from Edmark Toyota in February, we also purchased the $2,000 service package after being assured by our salesperson, Jeremiah Clemons, that we would receive quality service. Unfortunately, our first service experience has been extremely disappointing. When I brought the truck in for its first scheduled service, I specifically and clearly instructed Keegan, who was coordinating the service, **not to rotate the tires**. The tires had been balanced the day before, so there was no reason for them to be rotated. I expected the scheduled inspection and oil change to be completed--nothing more. When I picked up the truck, Keegan told me that the tire weights had apparently fallen off and that they had decided to rotate the tires anyway. When I reminded him that I had specifically instructed them not to rotate the tires, his response was essentially, *"We decided to do it anyway."* What was even more frustrating was the lack of accountability. Instead of simply acknowledging that my explicit instruction had not been followed, I was given explanations about who had previously installed the tires, what weights had been used, and the fact that my instruction had not been written down. Regardless of how the situation occurred, the fact remains that I gave a clear instruction and the dealership chose not to follow it. Approximately one mile after leaving the dealership, I noticed a consistent rubbing noise coming from the rear passenger-side area. I immediately returned to Edmark Toyota and explained the problem. I asked that the tires be returned to their original positions since I had never authorized the rotation in the first place. Now I have to make another trip to the tire store so the tires can be inspected and potentially rebalanced--an inconvenience that should never have been necessary had my original instruction been followed. Keegan has apologized multiple times, but an apology does not resolve the underlying issue. Customers should be able to trust that specific service instructions will be documented, communicated, and followed. If something goes wrong, they should also be able to expect accountability rather than having responsibility passed to someone else. I also can't help but wonder whether my instructions would have been taken more seriously if my husband had been the person bringing the vehicle in. As the owner of the vehicle, I should not have to question whether my instructions will be respected simply because I am a woman. After more than three decades of owning Toyotas, this experience has significantly damaged my confidence in Edmark Toyota. We purchased the service package because we were told we could expect quality service. If a dealership cannot follow a simple, explicit instruction during a routine service visit, it raises legitimate concerns about trusting them with more significant mechanical work in the future. I hope management takes this situation seriously and addresses how customer instructions are documented and communicated so this does not happen to other customers. Customers deserve competent service, clear communication, respect, and accountability. **This experience fell well short of the level of service we were led to expect when we purchased both our Toyota and the service package.**

This place saved me over $3000 on my Lexus Navigation system…read more I had an issue with my 2008 Lexus IS250 Navigation system this past summer when it just decided not to respond to touch. I purposely chose my year of car because it still used a touch screen which I felt was faster and more user friendly. Well, I think I may have "touched" it a tad too much with the AC and address input I frequently use. I knew the screen worked, since the map showed, but every time I touched it, it would just shift to right. I couldn't change the settings on my AC, or input addresses. I took it into to Lexus of Cerritos and when they checked it, they said I had to get a refurbished one but it would cost $3800. I wanted to CRY! That was more than half of what I owed on my car, AND we just had a wedding I was slowly paying off... So, after some frantic calls, someone gave me the idea to look at the Lexus Forum online and sure enough... Some clever handy men took apart their cars and fixed a similar issue. Well, I was not about to try to take apart my car, and I definitely knew my hubby did not have the patience for this. The owner, James, at MobileTech agreed to troubleshoot it for me. I used to live near this shop and I thought, maybe a shop that does audio systems and installation of DVD players etc, could do it. Sure enough, left the car for a day and my Navigation system works like a charm. $300 and we parted our ways and I've been driving happily ever after. I owe James my first born. =) or we will just name our first born after him...

Be forewarned this business operates under several names and appears to change their name to avoid…read morethe negative reviews. Has a mailing address of "1650 W Targee St., Boise ID" which is only a PO Box, and uses stock images for 'Ingrid' who will be the contact for the stock text messages they send. You can see the entire text conversation we had in the photos I've submitted so that you can see evidence to back what I've said and also that what actually occured this fraudulent business differences significantly from what they will claim in their response. Horrible customer service only through texting and their technician never arrived nor contacted me directly despite several requests from me for the technician to contact me so that I could coordinate linking up with them at a large truck-stop. I sent in a Google Maps pin drop to my exact location. Once I was notified their technician had arrived I tried to establish contact with them through their text dialogue and only received automated messages in return and a video of their technician driving around the wrong truck-stop. I notified them their technician was at the wrong location and heard nothing back from 'Ingrid' their automated manager. Please see my attached photos of the entire conversation as proof of their lack of response and refusal to refund my money. Additionally I was advised to choose 'diagnostic' when I asked for a power steering line repair, and then after I paid was told they would only perform a diagnostic and something about conforming to state laws. This is entirely unacceptable as no state law prohibits them from repairing a power steering line as originally requested. Use this business at your own risk and do not trust what they say in their response. They were NOT at the correct location and never attempted to contact me to link-up. Trust the other negative reviews. $238.50 for a 'diagnostic' that they never performed and still charged me for. I used another mobile mechanic, Richard Wilson, with Elite Mobile Auto Repair who actually arrived and repaired my power steering line for $154 and even drove himself to three different auto parts stores to locate the correct parts. This is good service, not what 'Mobile Tech Auto Repair' does with stealing money for nothing. I filed a complaint with the Better Business Bureau and applicable licensing authorities and they received no response from the owners as this is a shell business set up under several different names and addresses. No business should be able to outright steal money for services willfully not performed.