One of the few pick and pull yards…read more Been coming here for decades You have to ask how much a part is before pull yourself and bring else you'll pay as much as car-part and waste your time Staff has been decent to me but have to know who to talk to. If you get the wrong guy they can definitely have an attitude but can't blame them if you see the kind of characters that are there (customers) Years ago I forgot my tool box in the office, I called them and Willie grabbed it for me. Most places would have played stupid and kept it but he did the right thing and I gave him my old Corolla as a thank you. They typically have what I need and if not can call in advance. The bad reviews are because the customers suck and the staff are used to dealing with them in an appropriate manner

Bought a steering box here./ I was sent the wrong one. When I tried to return it aguy that…read moresounded like a crooked car salesman told mew his "tech" said it would fit. I needed a splined shaft. they sent me a nonsplined shaft. Paid a lot for shippiong and would not retrun the shipping.

Eddy installed a battery for me today, a very cold winter day! He was helpful, informative and…read morecourteous. I highly recommend this shop, and will always take my automotive business here.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

I stopped at O'Reilly after already having a frustrating experience at AutoZone, hoping I could…read morefinally get help replacing my car battery. Unfortunately, it was more of the same. The employee told me the only person who can replace a battery would be there at 9:15 AM, so I waited in my car. After waiting around and not wanting to risk shutting my car off, I even drove to a mechanic to confirm whether it was my battery or alternator. The mechanic confirmed it was just the battery. I came back to O'Reilly at around 9:30 AM expecting the employee who could install the battery to be there, only to be told he was running late. Meanwhile there were about five employees in the store and apparently none of them could replace a battery. What's the point of advertising battery installation if no one there can actually do it? This situation wasted a lot of my time and caused unnecessary stress when I was already dealing with a dead battery.

I hate to leave negative feedback but I was spoken to very rudely for simply asking for some…read moredirection and help . I won't be returning. I understand people have bad days but there is no need to take it out on someone who is asking for good customer service.

I had a really frustrating experience today. My car battery died this morning and I had to jump my…read morecar just to get it running. I drove straight to AutoZone hoping to have the battery tested and replaced. When I got there, the employee said he could test the battery, but I explained that I didn't want to shut the car off unless they were able to replace it right away. He then told me the person who can replace batteries wasn't there at the moment. So I had to leave and drive around trying to figure out what to do next. After calling the store later, I was told that the person who can replace the battery doesn't come in until after 2 PM. It would have been really helpful if someone had told me that before I drove there the first time. I understand staffing issues happen, but when someone comes in with a dead battery situation, clear communication goes a long way. A simple "the installer isn't here until 2 PM" would have saved me a lot of time and stress.

Came here looking for something pink for my car Chris Roman the manager helped me out tremendously…read more He helped me find pink windshield wipers! And not only did he find the cutest windshield wipers for me and match the size to my car. He also was kind enough to go outside and literally put the windshield wipers on my car. Not only that but I think they were like $30 total which is a great deal Plus their pink don't forget that! Anyways, thanks Chris Roman for being super helpful and every time I come to the store, he literally always helps me. ! Oh yeah, I almost forgot I bought oil for my car and Chris Also put the oil in my car for me which was such a lifesaver! Thanks again Chris Roman from AutoZone. !!

I've been here before for a tire and everything went fine, I got the tire I needed and they helped…read moreme load it into the car. I needed a tire again to replace the same tire they sold me 10 months ago. I sat on "hold" (they just put the phone down) for 10 minutes while they were looking for the tire. For the first minute I just heard shouting. Then quiet. Then for about the last 5 minutes I heard a radio/TV playing commercials. I eventually hung up and called back and they said, "Oh, no, unfortunately we don't have that size tire."

Tired of there job , the people there suck , never have nothing in stock , order for the following…read moredays better looking at the junk yard might score , and called to see if I can return a part from another store , same company the guy said no like if it was a stolen , there service is shitty ...

I want everyone to know my experience with Atlantic Toyota since buying a 2017 Tacoma. I had issues…read morewith the radiator over a few instances. The 3rd time Toyota sent a factory rep down to Atlantic Service and my claim was denied for what I thought would be just another warranty claim. I was on the hook for a very expensive repair of 2200 dollars. I made phone calls and pleaded my case and the Owner of Atlantic Toyota called me up at work and said he would eat the bill. This is above and beyond what I would expect. Denied from the factory only to have the owner say, " I will take care of it". I have bought three Tacomas at Atlantic and I will be buying my 4th there and continue to do business with Atlantic. You just don't get that type of valued customer service anymore.

My husband took the car to the dealership today, and they told him the same thing: that there…read morewasn't a single problem. I left a review here, and Brianna replied and gave me this number that doesn't work: (866) 214-1448. What a joke. The dealer told him that Toyota doesn't replace the part unless it's damaged. The glass part is in bad condition; those incompetent people don't want to do their job. Don't you realize they have way more bad reviews than good ones? This place needs to be investigated, and those employees should be fired.

Naumkeag is sadly gone. We need to go to Billerica for used auto parts. I will miss them!read more

another great junk yard, they don't have a huge selection but they are honorable and respectful…read more called here looking for some generic roof racks he said well come on down see if you can find what your looking for there are several cars with roof racks he said probably 50 bucks. I come back with thule roof racks the guy whos also the owner id assume says oh i didn't know i had thules, i would have asked for at least 75. i was oh great here we go..... he says well i told you 50 so they are yours if you want them. I was so impressed with the lack if greed and pleased i call here as one of the first choices of junk yards. Good guy honest and honorable... what an american way of doing business and its much appreciated.

This place is also called Mahan's Hardware, and that is what is written on the store…read more http://www.mahanshardwareandautosupply.com/ I needed to buy an Interstate batteries for the car in the area. I called a few places listed on InterstateBatteries.com as distributors and dealers. This shop had the lowest price (even slightly below the recommended retail price). Over the phone Roberto has confirmed that they had the battery in stock, and said that while they don't install, but they will try to see if they can help with that. When I came, Chris quickly went out to look at the old battery in order to confirm that it would be the right size. Roberto and Chris verified for me that the battery was fresh (manufactured within the previous month). When I had problems because the contact clips were a bit loose on the terminals, Chris came out and made a helpful suggestion that was the right idea. Even thought they don't have restrooms for customers, , when I needed to wash my hands, they let me inside their back space, so I could wash my hands. Chris and Roberto (and there was a 3rd sales person whose name I didn't catch) were very friendly, patient and helpful not only with/to me, but to all other customers. If I will need any other parts in this area, I'll choose this store.

Knowledgeable staff and an inventory of real hardware not found at the big store. If you want to…read moreshop appliances, go somewhere else. Uf you need hardware and competent advise, shop Mahan's

the guy that took care of me was quick to find the parts i needed. he was friendly and informative…read more thank you

They used to call them Speed Shops. Parts stores that specialized in high performance auto parts…read more These have been mostly replaced by mail order I guess. Except for Indy. I haven't worked on old cars for a while. Today, I needed a part for one of my vintage muscle cars. It was only a small part, but not available at an ordinary parts store. I called: they had it in stock. When I got there, the owner (Dave) was as friendly & helpful as I remember him being back when I spent a lot more time working on hot rods. I'm so glad that this store is still around!