One of the few pick and pull yards…read more Been coming here for decades You have to ask how much a part is before pull yourself and bring else you'll pay as much as car-part and waste your time Staff has been decent to me but have to know who to talk to. If you get the wrong guy they can definitely have an attitude but can't blame them if you see the kind of characters that are there (customers) Years ago I forgot my tool box in the office, I called them and Willie grabbed it for me. Most places would have played stupid and kept it but he did the right thing and I gave him my old Corolla as a thank you. They typically have what I need and if not can call in advance. The bad reviews are because the customers suck and the staff are used to dealing with them in an appropriate manner

Bought a steering box here./ I was sent the wrong one. When I tried to return it aguy that…read moresounded like a crooked car salesman told mew his "tech" said it would fit. I needed a splined shaft. they sent me a nonsplined shaft. Paid a lot for shippiong and would not retrun the shipping.

Eddy installed a battery for me today, a very cold winter day! He was helpful, informative and…read morecourteous. I highly recommend this shop, and will always take my automotive business here.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Went to autozone next door just to grab some wiper blades, but they were too busy with FOUR…read morecustomers. Went here and got my blades in 2 minutes.

I stopped at O'Reilly after already having a frustrating experience at AutoZone, hoping I could…read morefinally get help replacing my car battery. Unfortunately, it was more of the same. The employee told me the only person who can replace a battery would be there at 9:15 AM, so I waited in my car. After waiting around and not wanting to risk shutting my car off, I even drove to a mechanic to confirm whether it was my battery or alternator. The mechanic confirmed it was just the battery. I came back to O'Reilly at around 9:30 AM expecting the employee who could install the battery to be there, only to be told he was running late. Meanwhile there were about five employees in the store and apparently none of them could replace a battery. What's the point of advertising battery installation if no one there can actually do it? This situation wasted a lot of my time and caused unnecessary stress when I was already dealing with a dead battery.

I had a really frustrating experience today. My car battery died this morning and I had to jump my…read morecar just to get it running. I drove straight to AutoZone hoping to have the battery tested and replaced. When I got there, the employee said he could test the battery, but I explained that I didn't want to shut the car off unless they were able to replace it right away. He then told me the person who can replace batteries wasn't there at the moment. So I had to leave and drive around trying to figure out what to do next. After calling the store later, I was told that the person who can replace the battery doesn't come in until after 2 PM. It would have been really helpful if someone had told me that before I drove there the first time. I understand staffing issues happen, but when someone comes in with a dead battery situation, clear communication goes a long way. A simple "the installer isn't here until 2 PM" would have saved me a lot of time and stress.

I usually visit AutoZone to buy the oil and oil filter for both cars in my household every three…read moremonths. I like to order online because you can get a deal where you get the oil filter for free when ordering online ONLY. This promotion is not available when you buy in store. I placed an order earlier this week to pick up at my local AutoZone however they did not have the oil filter available so they had to cancel my pick up. I ended up ordering to pick up at this location in Lynn. These are the reasons for my rating -- 1. I got a confirmation e-mail saying both of my orders were ready when they were not. 2. One order had the wrong oil and the other order only had the oil filter. 3. Cashier seemed very annoyed at the fact that the wrong oil was being handed to me so my boyfriend ended up going to get the right one himself. 4. When I asked where the second oil was (for the second order) he seemed more annoyed and proceeded to walk without even knowing which oil he was supposed to grab, making the assumption that it was the same one as the first one. It was just not a pleasant experience especially since I was talking to someone much older than I am. I don't like questioning elders but if i'm ordering my items online please have the order ready by the time i get there.

I've been here before for a tire and everything went fine, I got the tire I needed and they helped…read moreme load it into the car. I needed a tire again to replace the same tire they sold me 10 months ago. I sat on "hold" (they just put the phone down) for 10 minutes while they were looking for the tire. For the first minute I just heard shouting. Then quiet. Then for about the last 5 minutes I heard a radio/TV playing commercials. I eventually hung up and called back and they said, "Oh, no, unfortunately we don't have that size tire."

Tired of there job , the people there suck , never have nothing in stock , order for the following…read moredays better looking at the junk yard might score , and called to see if I can return a part from another store , same company the guy said no like if it was a stolen , there service is shitty ...

Atlantic Toyota gets an A+ from me. I went in for routine…read moreservice and wipers, and from start to finish the staff were exceptionally friendly. The atmosphere feels like it comes from good management everyone seems genuinely happy to help. My routine service was free, the alignment was an unexpected cost, but had it done because i did not want the expense of tires in the near future, and the cost of the wipers was better than I expected. The best part of the entire visit was the complimentary ride home when I dropped off my car. I wasn't expecting that at all and thought I'd have to order an Uber, but they took care of it. The driver was extremely friendly and made the experience even better. Overall, I was very satisfied with the service and the people. Atlantic Toyota earned an A+ from me.

I lease my vehicle from Atlantic Toyota and previously gave this dealership 5 stars. I'm not…read moresomeone who routinely complains or leaves bad reviews, which makes today's experience especially disappointing. I had a 4:30 PM appointment for a Massachusetts inspection and arrived at 4:15. I pulled into the inspection bay, told the employee I was there for my 4:30 appointment, and specifically told him I would be waiting. He took my registration and motioned me toward the waiting room. For some reason they didn't understand they should inspect my car. The gentleman who took my registration (and car) motioned down the hallway towards the waiting room. I waited. For well over an hour. That's when I was told: "You didn't check in with us. If you don't check in with us, we don't do it." Seriously? Nobody told me I needed to check in. The employee took my registration, knew exactly why I was there, knew I was waiting for my appointment, and sent me inside without a word. There was a clerk sitting along the way, but nobody told me I needed to check in with that person. So I sat there for over an hour because I apparently was supposed to know about a procedure that nobody bothered to explain--and then I was blamed for it.This wasn't a failure on the customer's part. This was a failure to communicate. I've gotten inspections at crappy little gas stations for years without appts and somehow they manage to understand that when you hand them a registration and say I'm here for the inspection and they get in your car that is a pretty damn good indication they should inspect my car. It's not that difficult. I came to the dealership where I lease my car expecting professional service. Instead, I wasted well over an hour because nobody communicated a basic instruction. One completely avoidable interaction turned a 5-star customer into a 1-star customer. I will never use Atlantic Toyota for an inspection again, and when my lease is over, I will seriously reconsider giving this dealership my business.

another great junk yard, they don't have a huge selection but they are honorable and respectful…read more called here looking for some generic roof racks he said well come on down see if you can find what your looking for there are several cars with roof racks he said probably 50 bucks. I come back with thule roof racks the guy whos also the owner id assume says oh i didn't know i had thules, i would have asked for at least 75. i was oh great here we go..... he says well i told you 50 so they are yours if you want them. I was so impressed with the lack if greed and pleased i call here as one of the first choices of junk yards. Good guy honest and honorable... what an american way of doing business and its much appreciated.

Naumkeag is sadly gone. We need to go to Billerica for used auto parts. I will miss them!read more

This place is also called Mahan's Hardware, and that is what is written on the store…read more http://www.mahanshardwareandautosupply.com/ I needed to buy an Interstate batteries for the car in the area. I called a few places listed on InterstateBatteries.com as distributors and dealers. This shop had the lowest price (even slightly below the recommended retail price). Over the phone Roberto has confirmed that they had the battery in stock, and said that while they don't install, but they will try to see if they can help with that. When I came, Chris quickly went out to look at the old battery in order to confirm that it would be the right size. Roberto and Chris verified for me that the battery was fresh (manufactured within the previous month). When I had problems because the contact clips were a bit loose on the terminals, Chris came out and made a helpful suggestion that was the right idea. Even thought they don't have restrooms for customers, , when I needed to wash my hands, they let me inside their back space, so I could wash my hands. Chris and Roberto (and there was a 3rd sales person whose name I didn't catch) were very friendly, patient and helpful not only with/to me, but to all other customers. If I will need any other parts in this area, I'll choose this store.

Knowledgeable staff and an inventory of real hardware not found at the big store. If you want to…read moreshop appliances, go somewhere else. Uf you need hardware and competent advise, shop Mahan's

This is a no frills, real down to business business. Dave and Dan together have more information…read morethan any 10 other auto parts stores. Trustworthy, reliable and knowledgeable beyond belief This is not the average buy a pair of wipers for ya cah place !!! jk

the guy that took care of me was quick to find the parts i needed. he was friendly and informative…read more thank you