I ordered a tonneau cover for my Raptor here and received great customer service. It took a week…read moreand a half to arrive and they called same day it arrived. Really happy with their customer service and helpfullness. That's why I keep on returning ;)

Great location right inside of Lahaina Gateway Mall. Staff are nice and knowledgeable. Will find…read moreall your car needs and install it for free such as batteries and windshield wipers...

Awesome quality batteries; has different grades depending on price point and vehicle. Jay was super…read morehelpful as well as Spencer. Great customer service and centrally located!

if u need automotive batteries ... this is the place .. mostly all makes and models on hand…read more...awesome service by Robert

Kahului office all employees are super friendly and helpful. They even helped me at no charge put…read morewiper blades and another time a/c can. Use to be called freeon

I need to do a headlight brighten work to clear up a yellowing lens set on a 14 year old Prius…read more I just need the right stuff. I knew it would be here .. In and out in five minutes and my reward card was still valid. All good

The staff is so friendly, respectful and very helpful. We appreciate their service and parts. It's…read morehelped us from keeping our 2009 vehicle running smoothly. Thank you to all! Keep up the good work!

Yesterday we needed to buy the most basic thing you would buy in an auto parts store . My partners…read moreneeded washer fluid. She did decide to go in herself. It seemed pretty straightforward. I recommend it to her that we buy 20/10 concentrated washer fluid. this is an extremely well-known product. It's has no dyes in it. The parts agent at the desk told my partner. "He had never heard " of it and that they did not have it in stock and sold her some premixed washer fluid which is fine. I use that fluid it in my own car, but it wasn't what we asked for. His response to her was he had never heard of it and they did not have it instead of looking it up like they do for almost every customer. Who's looking for a fuse or a brake pad, or anything else . When she got back to the car, I checked on the website and it was in stock at that store, so I decided to go in and just ask him about it. It wasn't too busy in the store, and I thought it would be ok. He's a man of my age. Who's likely worked around vehicles for a long time. He was wearing a Safeway hat, which I thought was kind cool in its own way. Because there was someone ahead of me. I decided to get the part, which was displayed in the back of the store clearly, with the other two brands of washer fluid. I waited for the agent to become available. He took someone ahead of me who had went out to their car and was coming back, which which happens at these stores. When it was my turn to get to the counter, I showed him the white bottle of 20 10 fluid and said to him gently that I wanted him to know that the product was in stock, and it was our first choice. His response was. He said he did not know had the product and it was in stock but he did not say to me he had "never heard" of the product. Which would've surprised me if he had not. I told its concentrated, and therefore, it's easier to store, for the long-term use His response to my comment after showing the product was not defensive and therefore somewhat favorable. He said, I would have to mix this product with water, and I told him we can get water. I can't say this was a five star experience because we weren't able to buy a product that was on in the shelf on the store, but I do think his reaction was good, and I appreciated it. I would be happy to go back there again when went and if they need a rises.

Just.....WOW!!!…read more Rolled up at 8:10 am & they took me right away (I was the first customer of the day) and they checked my battery level and recommended a new one; gave different price quotes and charged $30 for installation and rolled outta there at 8:23am. I have never experienced quick, honest and excellent car service in my life. Utterly impressed. Everyone was so nice and friendly. Such a nice experience.

Battery Bills offers excellent service and competitive prices. They're knowledgeable and helpful,…read moremaking the process of replacing or repairing your batteries quick and hassle-free. I appreciate their professionalism and the quality of their work. Highly recommend for anyone needing reliable battery services! Quantity: the batteries they provide are top tier. Hands down only place I go for my car batteries. The warranty helped me tremendously price wise. I missed the 3 years Free but I'll take the 45% off. Customer service: Fastest battery change I ever had. Had only a few of us, one labor and he was spectacular. I was out in less than 20 min. The atmosphere is very joyful. Highly recommend battery Bill!

The SERVICE is outstanding and the atmosphere is positive. The proper perspective on life and…read moremethod of conducting business. Yes, they also sell batteries to fit your need. Thank you, Travis, and hopefully, more of us will make our way when the need for a battery arises.

Woke up to a dead battery. In panic first place called was Sam's Club since they open early…read more Couldn't get through for 30 minutes. Called Oahu Battery, Travis answered and said they had my car battery. His price was lower than Sam's battery online price. Within minutes we picked up battery and I'm stress free. Travis' customer service and follow up made a rough morning a perfect Aloha Friday!

Five star service all around! Great price! Customer service was above and beyond compared to the…read moreother places I tried,I had done some price comparisons and I could tell that some of the other places were irritated with my asking for price options three price options for the battery I needed, owner was totally patient and gave me options for my car and this place had the best price and a longer warranty, other places it was one year this place had my battery for two years! Local business on top of that I always support local businesses! Definitely check them out for all your car battery needs you will definitely be pleased!

From the owner: Providing a wide array of quality motorcycle, automotive, commercial, golf cart, marine, power…read moresport, solar, off grid, UPS, and back up power batteries.

Called to make sure they had a battery for my make and model ... they had one and put it aside for…read moreme. Arrived at the store and was greeted by Cassie behind the register who helped me check out and also put the battery in my car for me! She got my battery replaced in minutes and my core charge refunded back. Excellent customer service from start to finish.

I needed a dying car battery replaced ASAP. I started calling around to several Maui auto parts and…read moreservices shops for comparison prices. Some quotes received were pretty outrageous and most shops required making an appt. for service. I called the Kihei O'Reilly Store and was greeted by Kyle, who quickly provided a range of very reasonable new battery prices, of which he had (4) varieties in stock. It was getting late in the day but he said no worries, come on in and we can change it out for you if you buy it here. Kyle greeted me on arrival, quickly processed the purchase and installed my new battery out in the parking lot in only 15 minutes. I was blown away at how reasonable and efficient this transaction was. The Kihei O'Reilly store will definitely be my 1st Stop Shop from now on, thanks to Kyle's friendly, efficient and professional service. Mahalo!

Needed a specific lithium battery for my car fob and Amazon wouldn't ship to Hawaii…read more Checked Walmart, Long's Drugs and neither had. Decided to try Battery Bill's in Kalihi (love the commercial and jingle) and husband was so amazed at their service! First of all, he called before driving over and someone actually picked up the phone! A human he could ask questions and have answers spoken back! They had the battery so he drove over and it's located next door to Honolulu Sign Company on Diamond Head side of Waiakamilo. There's a Texaco gas station across the street. A small parking lot with about 4 stalls and one handicapped stall. There is free street parking on Moonui. Walk in the doors and he was immediately welcomed by a customer service rep at his computer terminal. He greeted my husband with "Hi! May I help you?" Hubby said he called about a battery and gave him the number. The rep types it out on computer and says yes we have it! Within seconds, literally seconds, a runner brings it to my husband and it's the one! He was so stoked about the service and not having to walk around looking for it and hoping it's the right one. This was his first experience in the store and he cannot stop raving about it lol. Plus the batteries were super cheap at $2 each! The last thing that impressed him which may not matter to many, is how professionally dressed and clean cut everyone was who worked there. Mahalo Battery Bill for making his "honey do" chore so pleasant and we shall return for more batteries and spread the word!

Battery Bill uses AI when attempting to call their locations. The AI will proceed to assist you…read moreinstead of a real person helping you. Once you convince the AI to talk to a real employee, they do not pick up their phone. On hold multiple times for 20+ mins. Website. I submitted my name multiple times for multiple items that I was looking forward to purchasing. It's been months and still no response.

The manager at the Nuuanu store, "R...", warmly welcomed me as I entered and did the same for other…read morecustomers who came in after me. When I told her what I was looking for, she directed me to the correct aisle and even guided me from across the store, calling out "keep going" until I reached the product. At checkout, she helped me select the correct product for my application. When I I couldn't find the plastic bag I had used to carry in my parts, she pointed out that I hadn't brought the bag to the register and suggested I had probably left it in the aisle. Sure enough, that's exactly where it was. The manager's friendliness, attentiveness, and helpfulness made my visit especially enjoyable.

Truthfully, I only walked into O'Reilly Auto Parts to kill some time, as I was waiting for a friend…read moreto go to Chao's for lunch. It was a first for me to walk into this auto parts store location in Nu'uanu, as I normally frequent the McCully location where the old Cinerama Theater used to be. Now if you remember the long lines of people waiting to see Star Wars at the Cinerama Theater, then you one OLD FUT like me! Buwahahahahahaha! I must say this O'Reilly Auto Parts store in Nu'uanu is by far the largest auto parts store that I've every walked into. Out of curiosity, when I was walking around in the store, I decided to check out the electronics section, and came across a Type-C Auxiliary Adapter that was looking for to hook up my smart phone to my stereo in my car, as my old stereo didn't have Bluetooth. Although the price was pretty reasonable at O'Reilly (about $16 - $20 bucks for one cable), I didn't need it right away & decided to look online at Ebay & I ended up getting four cables for just $6 bucks. Can we say DEALAGES Yo??? Lol! Although I didn't end up buying anything, but killed some good time, I wouldn't hesitate to come back here should I need something specific for my hot rod in the near future.