The people and service are nice, which I appreciate, but that's a requirement to selling cheap products for top dollar with not so fair warranty. The most reliable things you can buy here are glass/quartz and rolling paper, I would strongly advise against anything electric. The e-dabbler I got failed after a week, the hot knife worked well. The $20 torch worked ok the first and second day, then never again. Ironically the return policy is I think next day, could be same day, and allows for exchanges only. Thankfully my bank reversed the charges. I'll miss the kind service but I won't be back and with all I spend I'm sure I'll find another shop with better warranty (and products that work). read more

I've been a regular customer for the past six years (I believe I was the second highest spending customer) until a little over a week ago. I went in, made my usual purchase, and was walking out and Nick said "wait, something isn't right." Nick picks up the phone and calls his manager (his words). He was on the phone describing what happened, but kept saying fine, I'll just fucking pay for it.... I confirmed the payment cleared my account and told Nick I had to go.... Nick responded "ma'am you need to just stop talking." He actually said this twice when I attempt to leave.... Finally he hung up the phone and said well I just got fucked, they are taking the money out of my paycheck. Whatever, the guy is so freaking arrogant. So, I return two days later and there's Nick. He says "look, look, I kept the receipts! They took $18. out of my pay because of you, I held on to the receipts to show you. Their system is fucked up and I have to pay for it." At that point I threw a $20 on the counter and walked out. Nick runs to the door saying you can still make your purchases. After spending THOUSANDS in one store, and then having to pay staff back for the 20% in rewards I earned is unbelievable. I suffer from lung disease, but I continued to go into this shop every other day with Nick smoking his Vape at the counter, and then having to be present while they have their vape purchasing customers try out their purchase in the store because of their no return policy. They are violating 328J-3 and also Act 19 which amended 328j-3. I hope that $18 the management took from such worthless staff member was worth it. read more

Really cute place with lots of options, could be open later but no complaints, kind staff and again great selection

amazing selection and great service. found exactly what we needed! if you need anything like like in the states you have to go here !

I really don't understand why they are getting these bad reviews. I called in prior to going to check if they had what I needed and the guy was very helpful on the phone. When I arrived they had exactly what I discussed and he even tried to make small talk because I called from an 818 area code which is Los Angeles. He was patient with me when I was perusing the store, never felt rushed. Will be coming back here for any smoking needs. read more

I went in today and it was busy but I got helped in a reasonable amount of time and they had what I was looking for!! Definitely a few unruly customers in there at the time but the long haired guy with the tattoo arm working handled it well and I'll probably come back. Prices were reasonable too! read more

I've been into this location several times spending 100's and have always been pleasant and respectful. But regardless there is one employee there that is truly unpleasant and rude. He has long hair tattoos and I believe his name is Nick , he's always rude and disrespectful with his attitude and comments ( EVERYTIME )... NOT only has he to take my business elsewhere, but several others as well. As I've been in the store and seen others leave the store in disgust. This awful customer service is costing this Still smokin location above shell gas station in Kihei plenty of business. I wouldn't go to this shop, at least not until they get rid of this employee, everyone else working at this location has been exceptionally courteous. But Nick on the other hand not at all. If you don't want to be talked down to, treated rudely, rude and unprofessional sarcastic comments , Then try another shop. Find a store carries the Aloha spirit with their employees... I hope this review helps Mahalo read more

They sell shitty products that don't work. The plastic grinder doesn't work but you don't know that unless you use it. They refuse refund or exchange cuz I used it. Buyer BEWARE. read more

Purchases a water piece but it didn't work properly, went to return it & they replaced a piece but still didn't work. Went back again & they let me return it but had to pay the difference for another water piece. It works good just bombed it took 3 trips to the shop. read more

I go in for cigars, but they are always very dry. They don't seem to know how to use their fancy humidor

Everyone is so nice. Went in to the shop tonight and had everything that I was looking for

A crock of shit!! Stopped in today to grab 8 packs of rolling papers and could see 2 people in the store and when i knocked on the window they refused to answer, even to see what i wanted!!! All the money i've spent in that store over the last 5yrs and thats how they treat loyal customers. From now on I'll order everything on line and i will NEVER SPEND ANOTHER DOLLAR in that store. Great Job at being rude to your loyal customers. When you go out of business, dont ask why!!! read more

DO NOT GIVE THESE PEOPLE YOUR BUSINESS. If I could leave zero stars, I would. I went to Still Smokin today in need of an entire new e-cigarette setup, eliquid ect-& was willing to spend a little bit of money to finally get a nicer kid. I spent $160 total in there today, which is a good amount of money for me-& got one of the newer Smoke MAG mod, tank, batteries, and liquid. Within a few minutes of leaving the shop, the e-cigarette started leaking MASSIVLY. So it was emptied, I took it apart to check the coil, and put more liquid in it. It all leaked right out-so I headed back to the shop to see if the guy who sold it to me had any ideas on why or any fixes we could do. He looked at it for a couple of seconds and told me to contact the manufacturer. Or bring it to another vape store. Seriously? I just bought the item 30 minutes before hand for $160 freaking dollars. Can you at least be NICE, and ACT concerned maybe. He just kept pointing at the 'all sales final sign.' And made it a point to let me know he can't replace it because it comes out of his paycheck. I wasn't asking for a replacement. But it would have been kind, exceptional customer service to maybe try and replace the wick for me, take a good look at it with me, and at least make me feel like my money spent was valued. Some extra help for a few minutes, maybe a $4 wick would not only have fixed the problem, but I would have continued spending my money at this particular vape store. The guy working today was exceptionally rude, I left almost in tears, & confused that this is how a business values their customers. PLEASE give your business to Island Vape. They are AMAZING, and this experience NEVER would have happened there. They have a location in Kihei over by jack in the box, and an awesome location in Kahului. The Kihei location was closed on Sunday, and I really needed a new vape (mine broke the night before) and in pure laziness just didn't want to drive to Kahului. HUGE MISTAKE. Still smokin' is horrible. The people working there are not knowledgeable at all. I was even rudely told 'Well you said your the expert, so you can figure it out.' Seriously? I said I have been vaping for years, and I checked the tank, and this has never happened before so I was confused. Whether your going in for a tank, or liquid or whatever-please don't give this company your business. I can't express that enough. read more

Really bad service from the skinny guy with long dark hair. Very rude and acted inconvenienced for having to do his job. Didn't say thank you for your purchase, was rude about having to get an item out to purchase, and just negative. Save your self the drama and bad vibes and buy online or from the Wailuku location. read more

My boyfriend and I came in today and had a great experience with Crystal - great customer service! Quick, easy and fun! Thank you.

Normally have great service here but this one gentleman with long hair and glasses that another yelper mentioned is extremely rude, threw the papers we asked about on the case when asking about the price he replies with "it's all labeled" throws the papers back on the shelf when we said we'd look around. This guy had zero customer service what so ever I'm surprised he even has a job in customer service. But have gotten great service from other workers and I like their selection read more

Phenomenal shop with TONS of premium gear. The service was first class, they set me up with everything I needed in about 3 min. Friendly, knowledgeable, professional. They also have a great selection of cigars!!! 10/10 highly recommend. read more

Always got sales, I've bought many pieces and carrying cases from them. Friendly and convenient

Looking for a cool, local Hawaiian smoke shop while on vacation? Look no further! This place has cool local and stateside glass, fair prices, they even wrap it up for safe travels. I enjoyed their hookah selection as well as their chillums. I even got a discount for mentioning I would leave a yelp review. Thanks! read more

Still Smokin - great place! - Tobacco Shops Near Me - Kihei, Hawaii

I was shopping here a couple of weeks ago with two friends - all of us are well over 21. I have been in the store about a dozen times since they opened, always to purchase some tobacco for hookah purposes. This particular stay we were shopping around 4:35pm. The man working the shop was a little older and at first he was pretty friendly. We were joking with him about the stock of the shisha selection shrinking. He said they weren't going to be stocking it any more and what you see is what you get. Soon before checking out he stated, "Can you guys please, like, hurry the f*** up? It's passed 4:20 and I'm dying, if you know what I mean." We chuckled, but were still left with a "wtf?" feeling about the interaction. I mean, yeah, it's a 'smoke shop' and they sell 'tobacco products,' but that doesn't mean you have to be rude about your habits... read more

Listen to the others! Walked in. Wasn't greeted, just stared at... I asked for specific products, "it's over dea" OKAY WHERE. If I knew I wouldn't ask. Dragging his feet the whole time. I seemed like more of a hassle then a potential client. Didn't see me as dollar signs, saw me as a problem. But probably was too high to work anyways. Not coming back. Thanks for nothin. read more

Been getting whip-its there for a while and every time theres at least 8 or 9 used canisters in the box. Bought a hundred pack today and its straight up missing 18 canisters. read more

Casual shop, with low to average prices - a great place for visitors to stop and pick up a few small things! Service was a little slow, but the employee was friendly, engaging, and helpful when we made our purchase :) read more

This is the only place in Kihei that I know I can get e-liquid. They have a lot of great items here. If you're looking for a glass or wooden piece, this is the place to go. I also know some of the people who work here. All very nice, and if you were wondering, yes its cheaper than the smoke shop next door. read more

Always a pleasure doing business with the folks at still smoking, above blackies market in Kihei Maui, Hawaii Crystal is my favorite employee. She is always in a great mood and will help you find anything you need and in a very exceptional amount of time.. Review from Aaron \m/ Mahalo&Aloha. read more

Jessica L Seatlle WA I loved this store. A lot of variety. Kind attentive sales people. I will definitely be a repeat customer every time I come to Maui!!!! read more

I went to the smoke shop to buy a battery for my vape. I was greeted by Abimael with a friendly helpful and professional attitude . He found the right product for me. Thanks Abimaie for the great customer service. read more

I loved this store from day one. Wide selection of pipes glass and monster set ups. Aaron the manager is the best! See here is why i gave this one star less than it deserves is because of one disrespectful immature employee that recently started working for them a few months ago(big bearded fellow. Youngest guy there in mid 30's) So im shopping around and theres like 5 minutes left for 9pm and im being rushed by this guy, i finally decide what me and my brother want and he has the two items on the counter infront of him. All of a sudden a couple walks in and he grunts and gets pissed blaming me for more customers, but the customers were pretty quick in and out. Soon as they left he has the curtsy of saying "come back tomorrow morning at 9 im not gonna ring you up bro" hasnt even counted his drawer nor messed with the computer to close up. I told him i wouldnt leave until he rings me up... he walks out all pissed throwing a fit. I had to walk out and talk to the manager (Aaron) what was going on and without a doubt he apologized for the employees disrespectful behavior and rings me up himself. Took no longer than 2 minutes! Mad respects for Aaron. But still smokin needs to hire more respectful people because i sorta dont want to come in when that guys working. Gives me a bad vibe read more

Great new shop, brilliant selection, good location (no needing to venture to the west side of the islands for less of a selection that's a bit more expensive anymore) read more

Went to buy a vaporizer pen. She sold me the one that was displayed and it does not work. I charged it and it does not work at all. And of course, all sales are final, so I cannot exchange it. Nice scam, Still Smokin. read more

Decent place to get your typical smoke shop needs but probably won't be back, unless I'm not going there alone. The guy that's usually there in the evenings has made me feel extremely uncomfortable and has been unprofessional, on multiple occasions. Tried giving him the benefit of the doubt once because I could tell he was drunk when I kept getting whiffs of alcohol coming from him. I don't expect a 5 star experience, but have never felt so uncomfortable by his demeanor and lack of customer service. read more

Half the price of other stores and a good place for cheap bongs that leak, but what the heck at least it's cheap and bubbles. They had some decent glass for the island too. I stopped at 3 different smoke shops and this one had the best selection over all, but the Pyrex tube I bought for the vacation did leak. read more

The store was nice. I purchased a $40 lighter with a lifetime warranty that stopped working after just a month. Still Smoking was unwilling to give me a refund or replacement and recommended that I contact the manufacturer. read more

It was about 10 minutes to closing time so we rushed from Kula to Kihei to get a water pipe and the man working that night (06/20/2020 8:50PM) was really RUDE (NICK) and kept trying to rush my husband out the door. So when my husband asked for his name he began to tell my husband he needs to leave stir is closed his boss is going to chew him for closing later than 9:00PM any store I know here as long as customers are still in the store you have no right to refuse their service unless we were being assholes but we weren't all we needed was a new piece and he was a complete JERK!!! WE ARE NEVER COMING TO KIHEI SHOP EVER AGAIN!!!! when he succeeded to get my husband out the door he brings the water piece to me to look at and I notice a Fracture on it where the nail goes you can't use a piece that's fractured due to it is now FRAGILE!!!! So we call and let him know and if we can quickly come up to exchange it since we were only right outside downstairs still and he continued with an ATTITUDE!!! For me as one local Wahine if you no like your job braddah den find one that suits your attitude Mahalo to the guy who ended up helping us the next day you were awesome with great service... read more

Spent 130 something on a nectar collector. The kid neglected to tell me about the plastic clips that hold your glass on glass pieces together. So after heating up the tip I went to use it and the tip fell out on the floor and burned up our carpet. After that ordeal I went to use it again and noticed a small hair line crack where the two piece connect. Smh All because they didn't tell me about a four dollar clip. I would have gladly bought to protect my piece and my carpet. And to top it all off I went online and found a better piece for a fraction of the price. Online 30-50 bucks for the whole set up INCLUDING THE PLASTIC CLIPS!!!! In store your gonna pay over a hundred easy. Be smart shop around. I would have rather bought three different ones rather than one that sucks ass. Still Smoking lol Still Scrubbing read more

Do not buy ANYTHING electronic at this place...when it fails 2 days later the answer is "no refunds, buy another"....sure, so it can fail in 2 days also. Rip off. stay away read more

Came to the island to purchase some glass!! The girls working were absolutely rude! Any questions we asked they seemed ask if we were bugging them! Will not recommended to anyone on the island read more