Both Nanny & Families -  After careful consideration as I hate to disparage anyone, I decided to convey my experience.  I have over 20 years experience as a nanny and a caregiver with excellent references. I also have extensive professional corporate experience in executive positions.  My last charge was a year ago and I decided it was time to love another young one. I find great enjoyment in teaching children.  I contacted Madison after seeing a position I was very much peaked my interest.  The response from Madison was " You sound great and I would love to interview you! I am currently on leave and conducting all of my interviews via Skype or Facetime."  I responded that I did not use Skype (archaic type of video chat) and had an Android. However suggested we could do Facebook messenger as video chat or an initial telephone interview.  Madison responded with "FB messenger is definitely an option, let's do that!" And set a meeting time.  The meeting time came and went with no contact from Madison. I called and left her a VM as well as reached out via email with no response to our missed meeting. I wish I had read all the reviews prior to applying and wasting my valuable time. This is an issue with her. And while she continues to apologize and/or make excuses it appears this is ongoing for years.  In my experience this nanny serive will let down both the nanny and families with the lack of follow through, professionalism and consistent excuses as to why it failed (her previous responses) Hopefully in the future she will realize the value of others time. read more

Madison is an absolutely joy to work with! Finding a new nanny to care for your kids is a very stressful process and she has come to our rescue on multiple occasions. Madison truly cares about finding the right fit for both the family and the nannies. We've worked with other nanny finding services but no one else has given the same care and compassion that Westside Nanny provided. She really took the time to understand our family dynamics and make suggestions on what qualities to look for in a nanny. We have a very busy family schedule and Madison made sure that she screened all the candidates and only recommended the quality people that she felt would be a good fit for our kids. Interviewing candidates can be so time consuming and stressful but Madison was able to give us the highest quality options for a nanny. Madison really considers the feelings of both the families and nannies and strives to find the perfect match. We are very fortunate to have worked with someone who has a passion for her business. We can't thank her enough for what she's done for us and we would highly recommend her to anyone seeking quality child care. read more

Westside Nanny helped us find a full-time nanny for our son and it couldn't have been a better experience. Not only were we new, nervous parents but we were forming a nanny share (multiple kids, one nanny), which meant four parents agreeing on one candidate. Westside Nanny coached us on what to look for, what to avoid, variables to consider and how much we would want to spend. We interviewed several candidates and we were mentored and guided through every step of the process. We're now 4 months into our nanny share and thrilled with the results. We have a great person looking after our kids and Westside Nanny continues to be just a call/text away should any issue come up. Of all the things you need to spend money on for your little one(s), this is truly one of the most rewarding. read more

I have worked with 3 nanny agencies. The first one, Seattle Nanny Network, was just unimpressive. I got a couple of candidates from them who showed up at my house, didn't know who I was, how many kids I had, how old they were, or any details of our hours or requirements. The second agency, A Nanny For U, actually placed a nanny with us who quit within the trial period, but the agency blamed us for it not working out and refused to do another search for us or refund our money. Our thousands of dollars of money. When I contacted Westside Nanny, it was because we had a recommendation as well as because the fee was so much more reasonable. We were in an emergency situation without childcare, and I had been staying home from work trying to find someone. Madison has been great. She owns the business and does all of the recruiting and placements herself, so she very much cares that it works out. Everything is her personal reputation on the line, so she's highly motivated to make sure she is doing the right thing. Her advice has been great, and we have now hired a nanny with whom we are very excited to partner. It could not have been a better experience. read more

With Westside Nanny's help, my husband and I found a full-time nanny for our new baby - and we have also found some wonderful sitters. We are so grateful for this company! Finding a good nanny on your own is hard work & time consuming - with a new baby, I was overwhelmed and struggled to find the time. Westside Nanny was the perfect solution. Madison helped us find top-notch nanny candidates and walked us through the whole hiring process. Highly recommend! read more

I can't speak highly enough of Westside Nanny! Madison is an absolute professional, and a true expert at finding trustworthy, compatible, and quality nanny care for our family! We have used Madison's service a few times now and would highly recommend her to any friend or family member. She has the experience to back her credentials and handles her clients with compassion. Having been a nanny and now mother herself she can bring a host of experiences to screening candidates and families alike to make sure you are finding a perfect and reliable match! She's the best there is!! read more

Madison was great to work with and helped us find a nanny who is a wonderful fit with our family and our situation. We lost a part-time nanny this past January because she was massively overcommitted and something needed to give. A really tough time of year to find a replacement! After several weeks of care.com ads, posting on Facebook, SPU boards, etc. with nothing to show for it, I reached out to Madison. She said she was optimistic about being able to find someone for us. And, sure enough, she did! Madison was consistently upbeat, professional, and made it clear that she wouldn't be satisfied until we found someone who was a good fit for us. We ended up talking to 3 or 4 candidates and found one who has been working out very well for us. read more

My family has loved working with Madison! First she found us a wonderful nanny for our baby girl, then--when our nanny sadly had to move out of state after only a few months--she gave us a discount on a second nanny search which went just as smoothly as the first. She's super responsive and easy to work with. And since she's both a mom and a former nanny she clearly has a deep understanding of her business space. The ad she created based on her conversations with us accurately reflected what we were looking for, and it gave us peace of mind to know that the candidates we interviewed were not only vetted but thoughtfully chosen as good fits for our particular quirky modern family. Every family is different, but I'm guessing almost no family that needs a nanny has time to do the search on their own. I would trust Westside Nanny every time. read more

I have known Madison and worked with Madison since 2008 and when she told me she was finally opening up her own business for nannying I was so incredibly excited for her because if there is anybody who knows everything there is to know about nannying, it is this girl. She aims to please and goes above and beyond to make sure that all of her clients are satisfied. If you are looking for a nanny in the Seattle area you have to use this company she will make sure that everything falls into place for your family's future! read more

As a nanny of over ten years I have worked with many agencies, but this agency is the only one I would recommend. The owner, Madison, was prompt with communication and listened to my needs. She connected me with a family whose personalities meshed with mine and it's been a great arrangement. Very few agencies will listen to a nanny's needs and connect them with appropriate families- this is not the case with Westside. She screens nannies well, and as a nanny and parent herself she has experience and wisdom that cannot be matched. read more

Madison at Westside Nanny was great to work with and made finding our nanny a seamless, nearly stress-free process. We were worried about getting a late start in finding a nanny for our newborn before my husband and I had to go back to work, but shortly after first talking with Madison we had met another family through her that were looking to do a nanny share and had qualified candidates that were pre-screened and ready to interview. Within just a few weeks we had found a great family to partner with and a nanny that we're all extremely happy with. Madison walked us through the entire offer and negotiation process so we were never left with questions unanswered. I would highly recommend Madison and Westside Nanny! read more

My usual nanny wasn't available, and the temp nanny agency I usually use didn't have anyone available. Another nanny recommended Westside Nanny. I read the web site, and saw that they don't do temporary placements. But Madison learned that I was in a pinch, and she reached out to me and set me up with a nanny who was between jobs and interviewing for a new position. She didn't charge me, but she followed up to make sure everything went well. If I need a regular nanny, I will definitely call her! read more

I can't speak highly enough of Madison and her nanny service. As nanny, I found her to be extremely helpful in placing me in a well fitting position. She did an amazing job learning about me and the families she works with to provide the best match possible. I will refer her to other nannies, as my experience was nothing but positive. read more

I met with Madison for an interview and she told me about a couple families she wanted to connect me with that she thought I'd be a great fit for. She said that she would send me the background check to fill out so we could start the process. I never received it and she never responded to my email or text. It seemed rude and unprofessional to never here from her after meeting. If the jobs were filled she could have at least let me know. read more

We searched everywhere. Thank goodness for WS nanny. Madison interviewed me over the phone to find out what we were looking for in a nanny for Henry. Top priority for us was someone with experience, who lived close by, and spoke a foreign language. In just a few weeks she found us Elizabeth. She is the only gal we interviewed, it was love at first sight. Elizabeth feels like family to us in only 5 months. I would have never found her if it weren't for Madison, I recommend her to anyone looking for child care. I like that a contract was set up to make all the grey areas clear straight from the get go. Thank you Madison for finding us "Henry's gal". read more

Westside Nanny helped us to find a short-term nanny for our daughter and we couldn't be happier. Madison was incredibly easy to work with and professional. She was very cognizant to our needs, even helping us identify what we really were looking for in a nanny. She nailed it on the first try and we are very happy with the entire experience. Would highly recommmend working with her for your nanny placement needs. read more

Madison just helped us find a fantastic nanny - locally based, energetic, and highly skilled at keeping my young children entertained. A few quick phone calls and emails to go over the requirements, and within a matter of days we were interviewing. Madison is knowledgable about the nanny market in Seattle (which was very useful to me as a recent arrival to the city), and gave me great advice about the process and expectations. And her prices are competitive, too. What more could you ask for? read more

Madison helped us find a sitter when we were in Seattle visiting from San Francisco. She placed us with an amazing sitter that we hope to use again sometime. We actually wish we lived closer so we could hire her full time! It was reassuring to know that Madison had already vetted her and we knew our little boy would be in good hands. It's obvious that Madison truly cares about the families she works with and wants everyone to be comfortable and happy. We are looking forward to using Westside Nanny again in the future! read more

I had a similar experience as another reviewer on here. I filled out an intake form and didn't hear back for several days, so I called and left messages. We finally connected on the phone, but mid conversation the call was dropped and I never received another phone call. I received an email several days later stating Madison was having phone difficulties and that she'd be in touch after the holidays. I responded with a date and time that would work to talk, and that was the last I heard from her. With such an unreliable beginning, I figured my money would be spent better elsewhere, let alone the task of finding childcare for my baby. read more

I completed the form and talked to Madison on the phone after calling a few times. She said she'd return my call to let me know if they could help me find a nanny, but she never called. read more

So, here I am again. Let me just point out that Madison has changed her company name, so before I knew this, I saw a listing on craigslist from this new company. I filled out all my information and applied. I accidentally sent the information without my references. I then emailed explain what had happened and that I'd like to submit my references to them, or whoever would be looking over my information. I never heard back. I waited and waited. I finally just started my own research, and found on the website that the company name had been changed. My last review for this company was about the same reason, zero communication. I would like to inform people that this has happened to me now 3 times, twice with the old company and now once with this company. Had I known it was the old company, Westside Nannies, I would have never applied and wasted my time. My fault for not researching. For future nannies and families, please be aware, this has been an issue with not only myself but with other people, under the Westside Nanny company. A simple email letting me know that it was the same company as before that I had an issue with would have been considerate and the right thing to do. read more

When my wife and I were looking for guidance in finding a care provider for our new baby girl we turned to social media for assistance in our search. After reading numerous votes of confidence from active mom groups online, we contact westside nanny for help. We were paired with a great family near our home in a very short period of time. Their company helped with the entire selection process from identifying great candidates(complete with background check), to the interviews, all the way thru to making a formal offer. All of these steps can be awkward and stressful but having a great service like westside nanny made it relatively stress free. They even connected us with a payroll service and make recommendations for fair compensation packages. It gave us great comfort to know that everything was above board all that all parties were being treated with fairness. Sure you can troll posting boards looking for the perfect fit. But having a team that knows the ins and outs sure made it a no brainer for us. It is a huge decision that affects any new family grappling with finding reliable childcare. With that being said, I would never hesitate to recommend their service to any friend or expecting couple that I happen to run into on the street. read more

We are at the one year mark with our nanny and I could not be happier! Up until working with Madison, our search for a nanny was stressful and discouraging. When we reached out to her, she followed up promptly. The process felt easy and Madison was very thorough in interviewing us as a family. She sent us all of ONE candidate...and didn't have to send us anymore as she was the perfect fit for us! Madison--I have happy tears in my eyes as I write this. Our family feels so lucky to have found you and our nanny. Thank you doesn't even begin to express the depth of our gratefulness. read more

Madison is a great agent for helping nannies find work. I've been in childcare a long time and I think she has done the best job in listening to what I need and helping me find the right families. Professional, however she's a real person, so the whole process is friendlier then with larger more corporate agencies. In particular, I love how you can get a hold of her directly, and she likes to get to know you as a person so she can find good matches. read more