We've not come to The Ashton Moss for some time, mostly as we've previously been disappointed with the service. Given that it was so long ago, and that Mrs D. was in the mood for mixed grill, we thought we'd give it another try.
Unfortunately, the quality of service hasn't really changed, making what would otherwise be a reasonably good pub/grill (by chain standards) a pretty poor choice.
They didn't have the mixed grill (which is fine, I accept that restaurants run out of stock) and we we're left with the menu to come up with option B. Like most people who are in the mood for a meaty treat, steak was that choice (a pretty popular choice for a grill by all accounts). As it transpired, they were also out of Rump Steak - this was given as the reason that the mixed grill was off. Again, this would have been fine, but by this point we were 2 for 2 on trying to order something they didn't have.
The (more expensive) Sirloin was offered without apology, and the request to have the Sirloin with the mixed grill was rather impolitely dismissed with the explanation "it will affect the stock, we might run out", which didn't really carry a lot of weight. All of this could have been avoided by letting us know that one of their more popular items wasn't available when we were seated.
The other key selling point of the the Harvester Chain is that you get unlimited salad with any main meal. I've been eating a lot of salad recently, and had some really good ones. This was OK - the basics were all present and correct, but other than that, potato and pasta salad were all the variety you will get. The bread rolls are good though!
The steaks that we ordered came as requested, with them being one of the very few places who really understand what a rare steak should be. The sauces are fantastic - I'm a huge fan of Jack Daniels sauce, and there was no disappointment in this area.
All in all,it's a real shame - for where it is, there is a real opportunity to set themselves apart from Nandos and Frankie and Bennies with some top quality grilling. Unfortunately, they just don't seem to get it quite right. For me, they've had their chance - and it is only this Harvester;I've been to others and had a completely different experience. In the end, that's what drives it home, and that's why they only get two stars - they're way behind the curve. read more