I had just purchased a dress online for my vacation. When I tried it on it was loose in a few…read moreareas. I brought it to Family Tailor Shop and needed it back within 3 days. My dress altered on time, and it looked and fit great! It cost me almost the same amount as the dress, but it was worth it.

I needed a pair of slacks tailored pretty quick and I also am not around from here…read more Rosa the owner absolutely took good care of me and rushed it right away. Love that small business go out of the way to help out. Highly recommended!!

Great service. The owner and tailor is very soft-spoken, reserved, calm and very kind. He did a…read moregreat job hemming my used dress. I highly recommend this tailor.

Wonderful guy. Did very good work, on schedule and at a fair price. His job was an art and its…read more becoming harder and harder to find his quality of work. Sadly he told me hes retiring at the end of June 2022. Best of luck and good health in your retirement!

She is a wonderful problem solver, can add or subtract material so that clothing fits perfectly. I…read morehighly recommend this business and travel from Westchester County to do all of my alterations there.

This place is top notch. David's bridal did a hack job on my wedding dress alterations and I bought…read moremy dress here which was highly recommended. They made the corrections for a reasonable price and were so kind. They even steamed my veil for free. 5 stars a million times over!

Amina helped me alter a bridesmaids dress that was too long and way too big in the chest. Very…read moreefficient and easy to work with, I would definetely recommend her!

Amina was so accommodating, and she finished the hemming for my bridesmaid dress very quickly. She…read morealso found a small tear in the sleeve and repaired it for no extra cost. The price is high but is worth it! The dress turned out perfect.

Pat did an amazing job on my daughters dress for her 8th grade dance!!…read more She was kind , and sweet and worked well with us!! Thank you again Pat !!!

Pat was great to work with. She hemmed a dress I had for a wedding and added rouching. I also had…read moreher help me put two flags together so I had a double sided flag with very durable rivets (it lasted all season on our boat!). She communicated well and I believe she was fairly priced. It's nice to work with such personable people.

Repaired a zipper in my coat while I waited! Saved me from needing to buy a new coat! Reasonable…read moreprice. Thank-you thank you thank you!

Enjoyed good service here for a while. Then they picked up a sweater for dry cleaning and never…read morereturned it. I have proof that they confirmed my pickup request and picked up the sweater (which I forwarded - along with a pic of the sweater - to a manager that I spoke to on one occasion, Jackie I believe) and for some inexplicable reason it can't be found. Ok, stuff happens. I get it. But then I spent MONTHS trying to get them to address the situation to no avail. Jackie never called me back despite repeated attempts to reach her. No one else got back to me either. They never found the sweater. And they never offered any form of compensation. They just kept dodging/ignoring my calls and giving me the run around until I gave up hope of ever getting a satisfactory resolution. So now I'm here. I won't ever give them my business again. I don't suggest you do either. To make a mistake is totally understandable. To not own it or fix it and just leave a longtime customer hanging is unforgivable. Don't expect Superior to deal with any service issues (which will inevitably happen) with professionalism. Because they won't. However I will say this: the front desk staff always tried to be helpful even though resolving a situation like this obviously isn't their responsibility.

I brought a suit for dry cleaning And a suit for…read moreallterations and to have suppeneder buttons added to both. I was told a certain day for pick up Nothing was ready because an employees emergency. Not a problem. I return 2 more times only to get a partial order The suit was pressed , and my jacket was altered but wrinkled. Ok not a big deal .the rest was promised to be ready on a day before I needed the pants to travel. The fouth trip back and the pants werent even started yet. I got a little loud no cursing ,just why wasnt it done in the agreed 3times. I was talking to a lady in the back of the shop she ask if I could come back later that afternoon. Then she said 1 hour. I then appolgize for being loud out of fustration and left came back an hour later. Shit happens I know this I smile walked in everybody is ok except one tall lady with blue hair cops a major attitude when I asked if they could press the pants because they were totaly wrinkeled. Now this woman Says how I was yelling at the girl that was dealing with me . Not true she was a girl that work the register (nice polite kid) I in no way addressed her in that manner. She was not the problem. I ask if they could press the pants they were wrinkled in a mess. This schrew then starts cursing at me telling on how the presser left and to bad. Then she brings in on how my male member is tiny, I then ask her why did she bring that up and how she was that part of her anatomy(yes I did called her the C word in response to her,Im 72 years I NEVER use that word before). It did shut her up. But I will never use your sevice again, totally un professional, and shitty work(the buttons added to suit were not placed propperly ,the buttons to close to the fly and couldnt button the pants and could not use the susenders I bought for the suit (I had to go out and buy clip on suspenders because of the inferior job done by your people ). You were highly recommended by the shop I bought the suit. Agian I will never recommend you,. The majority of your staff were very nice, apologetic for the multiple times I had to come because of whatever reason and were a pleasure to work with. Do with this review as you will, but you will never see my work agian. JA Colombo

I have never been more insulted by a store owner than at this store. I was looking for a fabric for…read moremy bedroom, the employees were occupied with other customers when I arrived, so I started to browse through their fabric samples. The manager/owner of the store came over while I was perusing the fabrics and started to ask me questions about what I was looking for. I was friendly and answered his questions, told him what I was looking for and kept searching. He suggested I look at some books in the back and I followed him. He then put a couple of books in front of me which I flipped through as he continued to look for others. I'm not exactly sure what happened next, but as soon as he found out that I own a drapery workroom and I was not going to be using their services, he abruptly said "I'm not going to sell you any fabric". He then proceeded to grab my arm, put his hand on my back and forcibly escort me out the door of his store. I have worked for decades in customer service and have been awarded many accolades on my ability to go above and beyond the customers' expectations. If I had a good experience in his store I would have referred my clients to them for their fabric needs. Not only did he lose me as a potential customer, but I will be sure to make sure none of my clients are exposed to the rudeness I was subject to.

Service price / quality ratio 9. This shop makes custom draperies, and stocks a large selection of…read morematerials and other related notions. I had a custom drapery made by them that came out beautiful. The craftsmanship was high quality (I supplies my own material). The price was quite reasonable also. I certainly will use them in the future.

Quick response, quick work, cost extremely reasonable…read more My son's number for football got changed from 4 to 42 and tried 3 different places in the valley and no one could help adding the 1. Reached out to Sew Custom, response within 20 minutes, dropped off the next day and done 24 hours later.

If you are searching for someone to alter any clothing or formal wear, you found the right place!…read moreCarrie is amazing. Not only does she listen to what you want but she also will give you great suggestions. Her quality of work is superb. We went there to fit 2 prom gowns and the work was impeccable. My daughter looked amazing, and the dresses fit perfectly they looked like they were custom-made for her! Carrie even made bowties from the extra material from both dresses. Genius!! Look no further this is the place to go!! I also want to mention her studio is top-notch! A seamstress' dream! Her prices are VERY reasonable.

Amazing work and at reasonable prices i've had multiple…read moredresses worked on from formal to casual I'm short so - everything needs adjustment LOL

Great work on a blazer I needed tailored. Reasonable price and timely service. Can't beat that!read more