Unfortunately I had to give it at least one star. I would give it a negative rating if I could. My husband went there twice and came back the 2nd time saying he would never return. He mistakenly took one of the carts out to the car, because he had a lot of sheets and blankets, and she came out the door yelling at him. There is a sign stating not to take the carts out in the lot but she was VERY rude and hateful.
Because that incident was his fault I decided to give them another chance since I needed to be in Chickasha anyway. I loaded up about 6 regular size washers (they have many more so I wasn't hording). The timer said 20 minutes so I ran down to the antique store and sonic. I returned approximately 20 minutes after walking out the door and all but 2 of my washers had been emptied into a basket. Since it was busy today, I could be flexible. I emptied the other two and she came behind me complaining because there was dog hair in the washer and "would I want to wash my good clothes in that washer?" We have 2 big dogs, EVERYTHING we have has dog hair on it and Yes I would because that's what you live with if you have fur babies sharing your home. Again, the point here is she was HATEFUL and RUDE. There are better ways of getting your point across.
I filled the dryers (5 total) and sat down to eat my breakfast. I was then informed that I should not bring food and drink in the building. There were vending machines if I wanted something.
Finally, just before the dryers were done I slipped into the restroom. I came out to my dryers being emptied. "Excuse Me, I just slipped into the restroom". I was then informed that I was supposed to be monitoring my laundry and removing it from the machines the MINUTE they stopped.
I WILL NEVER RETURN TO THIS PLACE. THE PEOPLE ARE RUDE, HATEFUL AND TOTALLY UNREASONABLE. This is definitely a "Buyer beware" establishment. read more