Express wax (15 mins) -I was welcomed as soon as I stepped…read morein. the lobby was quiet, not crowded and very cool (it was about 100 C outside). -I was walked back within 2 minutes from arriving. - wax's description said 15 minutes and it definitely was 15 minutes. -the service was wax only, no option to take care of ingrown hairs or those stubborn thin hairs. The esthetician tried a time or two on those thin hairs and then they were left alone. -the whole location was very clean. -parking lot available.

A thorough wax done in under 15 minutes? Yes- you read that right. I didn't believe it until I…read moreFINALLY went for myself today. They are super quick, and from what I've heard, all their waxes are done similarly, so you can't go wrong with having anyone wax you here. I've personally only been to Aaliyah, but it was the fastest Brazilian I've ever had, and done in 12 minutes. Unlike my previous waxing establishment, you immediately strip down to whatever you need to expose right away in the room (Aaliyah turned around for this part to prepare for my wax), and then lay right on the table. I got my Brazilian done and then I got dressed and went out to pay. She cleaned off the table for her next client as I was getting dressed. She immediately took the next client. It was a quick & smooth process- I was amazed at how it was done so quickly & efficiently. They have so many specials (for example- I got the June Brazilian special for $45!!! That's $20 less than my previous spot). I will definitely return. It's a nicely decorated spot, but no extra frills- get what needs to get done and you're out within a good time frame.

This was my first experience with sugaring and Amber made it wonderful! Hair removal isn't exactly…read moremy favorite activity but I had heard great things about sugaring in general and this place. The receptionist was super friendly and helpful (particularly when I had trouble entering the front door). Amber was really personable and easy to talk to throughout my appointment. Most importantly, she did a really through job. She knew a lot about hair removal and was really confident in her work. I can't wait to see her for my next appointment. After I was done, the receptionist helped me book my next few appointments and they sent me home with some goodies and chocolate. A really lovely experience and I'm so glad I found a place that is local to me. If you've tried waxing, give sugaring a go and try out this place! I don't think you'll leave disappointed.

This place is so serene. I love it! It was my first time coming here, and they did not disappoint…read more The table I laid on felt so great. I could have sworn I was going to fall asleep a few times. They are honest, kind people who do everything to ensure you're happy.

Lily is the best I've ever been to! I have come here for several massages and feel completely…read morerejuvenated every time. My mom also had a facial from Lily and she came back glowing. Now, I have moved 6 hours away now, and will continue to make the drive just to get my massages done here. She really takes care of you. The spa room is clean and she takes all covid precautions. Highly recommend. 10/10!

I had a really weird experience over the phone. I called the number listed for the business, and…read morewhen the lady picked up the phone, one of the first things she did was ask, "How did you get this number?" When I told her it is the one listed, I think she even asked me where it was listed. Like it wasn't supposed to be listed? Then, when I asked if she had any openings, she said, "Let me explain something to you, I have people scheduled for weeks out..." I actually ended up cutting her off because at that point, I didn't feel comfortable even if there was availability. So maybe if you're someone trying to find something new in the area, don't go with this business unless you know someone who knows someone. That's probably a better way to book with her than through the phone number that is listed.

They took Covid Precautions and were very clean. They are very professional & didn't make me feel…read morerushed. Would highly recommend.

This was not an appointment this was an experience! From the moment I stepped into her suite to the…read moreend of the appointment I felt like a queen. The Wax Spot provides excellent customer service, a variety of services, high quality products, a clean and comfortable environment, and education on how to take care of your skin. The services I received on my 1st visit were a Brazilian wax, vajacial (a facial for down there), hydro jelly mask, and eyebrow wax and tint. First of all let me just say I had heard of the vajacial, but couldn't find any spa/salon in the area that offered them. When I found the Wax Spot she offered everything i was looking for and more. I've been getting waxed for years but coming to The Wax Spot was amazing. I will definitely be a loyal returning customer!

WhAt a hidden gem! Fantastic establishment! This was the best massage I have gotten since I was out…read moreof the US. I've been looking for an masseuse that really knew what they were doing! Yvette is the best! I am going to come back and check out the spa part of it!

Not sure why I waited so long to write this review as the praise is well over due…read more I'm a bit of a massage junkie, so while in Norfolk I hopped on Yelp and found Instinctive Massage or rather I found Heaven! I made an appointment over the phone while driving, and found the place fairly easily. There isn't much parking, but there are at least 5/6 spots available for the massage shop and it's neighbor, a speciality bakery. This place is a one woman show - a woman named Yvette. I ended up having 2 massages because the first one was so amazing. My first massage was a traditional Swedish massage. AMAZING! I've had about 100+ massages in my life and this was hands down the best. That is until my second massage from Yvette. My second appointment consisted of a quick leg wax and a hot stone massage. I had never had a hot stone massage before and I loved it. The best part was how attentive Yvette was telling me about her massage process and making sure I was happy throughout the process. Often massage therapists just do their thing. After my massage Yvette gave me some advice on stretching and techniques I could use at home to help with the tightness in my back. Super professional. Super friendly. Super Therapist!!! I LOVE THIS PLACE. You will too!

I have been getting my nails done here for over 10 years. Tracey is my nail tech and she is…read moreawesome!!! She's always accommodating my schedule! I love the shop and I love the warmth you feel when you're being pampered. I recommend this nail shop to my friends and family!!!

Service with a smile!!! Very friendly and exceptional and did exactly what my daughter asked for…read morewith her nails for hoco!!!

This place is great! EXACTLY what I've been looking for since moving to Hampton Roads 9 years ago!…read moreI'm from Houston where authentic Indian beauty shops are fairly normal ... they are the BEST at eyebrows! However, upon relocation to this area, I was lost desperately seeking such. Well, at last, I found it. It's a small clean little shop... VERY authentic, with the nicest staff and reasonable prices. I live in Norfolk, but will gladly make the drive to Charisma to keep my brows on point!

Over priced for mediocre results. $35 for eyebrow tint that looked messy. And woman talked on the…read morephone throughout my service. I won't be returning.

Convenient location, friendly staff. Customer service is…read moregreat. Services offered provide options to maintain healthy skin and enhance my appearance.

Christine my facial lady is amazing and my face looks great!!! I get so many compliments every time…read more I get my facials.

A very good waxing studio. They are professional and I will be recommending them to my friends.read more

Jackie is the best...im always pleased with the results. She takes her time and makes you feel very…read morewelcomed. The atmosphere is always clean and friendly.