This place is so serene. I love it! It was my first time coming here, and they did not disappoint…read more The table I laid on felt so great. I could have sworn I was going to fall asleep a few times. They are honest, kind people who do everything to ensure you're happy.

I wanted my brows cleaned up and tinted and wanted to try something different than threading. I…read morehopped on Yelp to see what was in my area and this place came up. I went back and forth between deciding to book and ended up doing so. I used their online booking site which gives you all the details and their policies. Eye brow sugaring and tinting came to $35. My appointment was with Amber, she was very friendly, professional, and knowledgeable. I enjoyed my appointment Amber and I talked about skincare and she gave me some tips to help with a blemish on my cheeks. They also offer facials which I have an appointment booked for 5/16. I think this will be my go to spot! I recently received a HANdWRITTEn card from the owner which is a plus. I believe they are also expanding their suite. I can't wait to see what it looks like on my next visit.

I had a really weird experience over the phone. I called the number listed for the business, and…read morewhen the lady picked up the phone, one of the first things she did was ask, "How did you get this number?" When I told her it is the one listed, I think she even asked me where it was listed. Like it wasn't supposed to be listed? Then, when I asked if she had any openings, she said, "Let me explain something to you, I have people scheduled for weeks out..." I actually ended up cutting her off because at that point, I didn't feel comfortable even if there was availability. So maybe if you're someone trying to find something new in the area, don't go with this business unless you know someone who knows someone. That's probably a better way to book with her than through the phone number that is listed.

Excellent atmosphere. Excellent quality and service. Is very cozy and relaxing. Great customer…read moreservice and authentic concerns for clients.

Jackie is the best...im always pleased with the results. She takes her time and makes you feel very…read morewelcomed. The atmosphere is always clean and friendly.

DO NOT COME HERE. I got a promo sent via mail, so I decided to come here. The wax feels like…read moreliteral glue on your skin. They applied the wax in small patches so the process took longer than need be. I'm not sure if it was the wax strips or wax that made the process hurt more than usual, but it was painful than a normal wax. The young lady that did my wax got the wax on the table and that caused wax to be all over my leg. She put some serum on my leg and told me it would get the extra wax off; it did not. I went home with sticky wax on my leg and it took some time for me to figure out how to get it off. I will not be returning.

Alexis and Alexis only . When I find a good esthetician, I'm loyal. Gets me right every time (I…read moreget underarms , Brazilian , and eye browns) and the time spent goes quick with conversation (& proper maintenance) Always clean and friendly service from check in to check out .

I've had several great visits to the European Wax Center in Harbour View, and they continue to…read moreimpress every time. My most recent visit was for a training session with a new Waxer, Caitlyn. She did a wonderful job! Super professional, made me feel comfortable, and was really enjoyable to chat with throughout the session. What keeps me coming back is the consistently great customer service and how easy they make the whole process. And of course... the fresh, smooth skin doesn't hurt either. Highly recommend this location if you're looking for a clean, friendly, and reliable waxing spot!

Another great visit. This is the best nail spa around…read more Even if you are not local to Suffolk, it is worth the drive. Everyone is friendly and the services are great. There are so many choices of polish that you are guaranteed to find one you like.

I had a wonderful experience here! The salon is very clean and beautifully maintained, with a…read moreclear, glass-of-wine vibe that makes you feel instantly relaxed. The staff are incredibly polite and welcoming, which set the tone for a great visit. I treated myself to a manicure, pedicure, and brow wax, and each service was done with care and precision. Keith is absolutely amazing! His attention to detail and professionalism made the whole experience even better. If you're looking for a place that combines a relaxing atmosphere with top-notch service, this is it. Highly recommend!

Express wax (15 mins) -I was welcomed as soon as I stepped…read morein. the lobby was quiet, not crowded and very cool (it was about 100 C outside). -I was walked back within 2 minutes from arriving. - wax's description said 15 minutes and it definitely was 15 minutes. -the service was wax only, no option to take care of ingrown hairs or those stubborn thin hairs. The esthetician tried a time or two on those thin hairs and then they were left alone. -the whole location was very clean. -parking lot available.

A thorough wax done in under 15 minutes? Yes- you read that right. I didn't believe it until I…read moreFINALLY went for myself today. They are super quick, and from what I've heard, all their waxes are done similarly, so you can't go wrong with having anyone wax you here. I've personally only been to Aaliyah, but it was the fastest Brazilian I've ever had, and done in 12 minutes. Unlike my previous waxing establishment, you immediately strip down to whatever you need to expose right away in the room (Aaliyah turned around for this part to prepare for my wax), and then lay right on the table. I got my Brazilian done and then I got dressed and went out to pay. She cleaned off the table for her next client as I was getting dressed. She immediately took the next client. It was a quick & smooth process- I was amazed at how it was done so quickly & efficiently. They have so many specials (for example- I got the June Brazilian special for $45!!! That's $20 less than my previous spot). I will definitely return. It's a nicely decorated spot, but no extra frills- get what needs to get done and you're out within a good time frame.

The service was absolutely amazing, and I would return in a heartbeat. Honestly, I'd follow her…read morewherever she moves because her attention to detail and care are unmatched. Charlotte is such a sweetheart and she remembers little details about her customers. Who needs a therapist when you have someone like charlotte! Once again, she brought my hair back to life and in return, me! I feel brand new every time I leave her salon. She called "The Blonde Queen" for a reason. She's amazing at making even the darkest hair blonde without drying it to a crisp!

Claire took my walk in from across the street at the hotel and cut my hair into a beautiful style…read morefor my summer business meetings in town. The layers? Flawless. The vibe? Relaxed but pro. The confidence boost? Immediate. I came for a trim and left with a new lease on life. Snip snip-hurray! 10/10 would trust her with an emotional breakdown chop, post-breakup layers, or power-promotion blowout.

I had a gift card my mom gave me before Covid happened, so I finally went up there to see if it was…read morestill good (good news: it was!). I went for my massage on a Sunday afternoon, and honestly, my expectations were low- I've had a couple massages (a while ago) that weren't the best and from the reviews on here, it looks a little rough. My appointment was with Ashia, and from the moment she pushed on my back, my body felt pressure relief. It was amazing. I ended up getting their monthly membership, and I'm excited to get these monthly! I recommend giving them a go- it was a relaxing experience, and they do offer some good deals, although the front desk does seem a bit "sales-driven," which isn't the best thing. Look past that, stay strong with how you feel, and go from there. Your body may thank you.

My review is based upon the service and experience I have received here. To try to put it shortly,…read moreI am most concerned with their cancellation process. I canceled my subscription in January due to not having time to come in the salon anymore. They stated I had to cancel in person, so I completed the cancelation with the front desk person. They told me I was good to go and would not be charged again. I could use my remaining one credit at another date. No further action required by me. Great. Fast forward to May 1st, I notice I have been charged $140 each month since January from MassageLuxe! I draft an email, send it to my local store, and call the center the following day. They state they will forward the request to regional manager. The regional manager calls me later that day and says they have no record of my cancellation. How convenient. Turns out they do not send receipts for cancellations. Ah ha! The regional manager says she can understand how I may think this is tedious but they need records of me cancelling, it's just business. Excuse me, well why maintain the record if you can just continue to charge me right? She stated "I signed a business agreement that states that I would cancel in writing". Why did the location tell me to cancel in person? I did that already! This is completely unfair. I then ask to speak to her manager. They do not give out their number she states, but would email on my behalf and follow up perhaps Monday. I'll update if they do so. Side note, when I had a membership the massages always started late, which caused the service to be shorter. I would wait in the waiting room sometimes 10-15 minutes after my massage start time. I never felt like it was really fair.

They took Covid Precautions and were very clean. They are very professional & didn't make me feel…read morerushed. Would highly recommend.

This was not an appointment this was an experience! From the moment I stepped into her suite to the…read moreend of the appointment I felt like a queen. The Wax Spot provides excellent customer service, a variety of services, high quality products, a clean and comfortable environment, and education on how to take care of your skin. The services I received on my 1st visit were a Brazilian wax, vajacial (a facial for down there), hydro jelly mask, and eyebrow wax and tint. First of all let me just say I had heard of the vajacial, but couldn't find any spa/salon in the area that offered them. When I found the Wax Spot she offered everything i was looking for and more. I've been getting waxed for years but coming to The Wax Spot was amazing. I will definitely be a loyal returning customer!