I am writing this review only to warn others that may want to visit for bleaching services. This is me speaking on my own experience. I put my full trust in this stylist, and saw her a few times. She is so sweet. The last time I saw her though, she processed my hair with bleach for over 35 minutes under heat. At the time, I didn't think anything of this, but thought it seemed like a long time. She also bleached over already bleached hair on the under side of my hair. I did ask about this, and she just gave me a non answer reason that I do not remember. I figured I could trust her though, and went along with this. I thought, she is the professional, I will just trust the process. I have been getting my hair highlighted for over 20 years and I have never had a problem. I had long, strong, fine, but healthy hair.
Over $250 later- I was happy with how my hair looked after; the cut was great, the color looked amazing! There was a ton of product in my hair, so I washed my hair the next day. When I was washing my hair, it was gummy, impossible to run my fingers through, and my hair was falling out way more than usual. I double cleansed, and used a hair mask, but I started panicking. My hair had never felt like this. I reached out, and expressed my concerns and told her what was happening. The stylist asked me what products I was using, and told me to make sure I am using quality products. She also tried to sell me some products from the salon. She did give me a free deep conditioning treatment and that helped temporarily. But I was slowly coming to terms with the fact that my hair was beyond repair. I was in denial at first though, and thought maybe it was something going on with me medically as to why my hair was falling out...
My hair was falling out, it would not hold a style (this is a sign of severely over processed hair), and my hair just looked awful. The texture was even different- like a weird wavy pattern that I've never had before. It was a pretty blonde- I will say that. But I couldn't even get it to hold a curl so that I could blend my clip in extensions with it. I had to start wearing WIGS. I kid you not- I wore wigs to work because my hair looked so horrible. I cried about my hair every day for MONTHS. I found myself researching every vitamin you can take for hair growth. I spent I don't even know how much money on wigs, hair products, vitamins, etc. My parents were so sad for me, they sent me to a trichologist (a hair growth specialist.) They told me I just had to keep cutting off the bleached ends until it grows out- this will probably take two years.
Then while I was back in my hometown to visit, I saw my old stylist there and she told me I had basically had a "Chemical cut." My ends were see through at this point, about 3 months after the color that had been done. I had to cut 5 inches off. The hair left still looked awful, but at least the ends were gone. I also had never had hair this short before.
So long story short, my hair was over processed, I was gaslit by this stylist after the fact, I still tried to give her the benefit of the doubt and went to see other professionals to see if maybe something else was going on. No, my hair was just severely over processed to the point of falling out, and the only thing I had left to do was cut off a ton of hair and I ended up dying it darker to keep what's left healthy as it grows out with the roots.
I have never had anything like this happen before, and I feel that anyone going to this salon should be informed. Needless to say I am TRAUMATIZED now and I don't think I'll ever let bleach touch my hair again. I have to wait two years to get my hair back to the healthy state that it was in before. Thank you for taking the time to read this review. read more
