Customer service was superb from the moment my mom and I entered Star Nails Plus 5. They helped us…read morecheck in, showed us to our seats, and offered us refreshing beverages. I asked for a manicure and pedicure. They performed my services simultaneously and I truly enjoyed such a relaxing experience. My only feedback would be to do better at cutting cuticles.

You know what I hate talking about other peoples work. I've been to This place once before and I…read morehad a good experience. I came today and it wasn't too busy so I didn't have to wait long. I will say that the front staff are always so welcoming and sweet. My issue started AFTER sitting down. I was getting my hands done and a pedicure. I will say the lady who did my toes was super sweet and nice. She did a good job too but the only thing was i wish she went a little more on cleaning under the nails. But overall she was great. Now let's talk about the young woman who did my hands. From the beginning she just looked upset or bored. Some can even say she looked like she didn't want to be there at all. I know her name but I'm not going to blast her because she could be a good nail tech and was having a bad day. Or she could still be a new etc. overall I'm not going to call her out. Anyways, I told her I wanted French tips and wanted the shape squared/oval. She said she could do that. That was the only time she spoke to me. Honestly that doesn't bother me. Because sometimes you don't want to have small talk. Anywho, she finished the shape and I didn't like it. I told Her but she didn't fix it. And I was "trusting the process". Then she started painting the French tips and she asked if I liked it. I said no that's not the way I liked them which I then showed her again. She then got an attitude about it. She "fixed it" but it still wasn't the way I liked. The French tips went across with little to no curve and if you look at the nails it looks a little wonky. Then when she went to cure the nail polish she started getting mad at the AGAIN because my thumb "wasn't cured". Note I was getting both hands and feet down and she had her lamp on my lap and was angled all weird. Well she's like "you need to make sure to put your fingers right ". I'm like You're the one who positioned my hands. Whatever. Overall once she was done she didn't speak to me. Didn't ask if I liked it and walked away. Didn't say goodbye. Then when I was trying to pay for the service, she sat down behind me while I paid and watched me. So I just didn't feel like arguing with her so I paid. Let unhappy and I'll just find a way to fix them at home because they're not what I wanted. The other staff looked friendly though. The place looked clean and welcoming. But in still indecisive if I'll come back. For the price I paid I felt it was so much for no good results.

Danny did an amazing job on my nails, took his time and asked me how I wanted my nail shaped and…read morehow I wanted my French to look. I will definitely go back to him thank you so much for giving me exactly what I wanted!

When I first came in, the ladies at the front were welcoming and offered me a drink, which honestly…read morewas the main reason I returned a second time. One of them sat me down, and my nail tech came over. She wasn't very friendly at first, but her attitude changed once she began upselling me on a pedicure. We had a decent conversation until it was time to do my finger nails with shellac. I briefly answered my phone for about two seconds, and she immediately got upset and scolded me. At that point, I decided to get up and leave--it simply wasn't worth being treated that way. I truly feel their business model relies heavily on upselling customers, so be cautious and firm about what you're willing to pay. I did not feel valued or heard, even after expressing my concerns. I do not recommend this place. Be warned.

Very calm and peaceful salon. Love how my nails look! They did a wonderful job and were very…read moreprofessional and friendly. Definitely coming back

They were really nice, took there time and did an amazing job on my nails I will definitely be…read moreback!

I had been searching for so long for a nail salon that truly delivers beautiful dip nails and a…read moregreat pedicure--and I finally found it. From the moment I walk in, I feel genuinely welcomed and cared for, not rushed in and out like just another appointment on the schedule. The salon is always spotless, calm, and relaxing--exactly the kind of environment you want when you're taking time for yourself. Every technician I've worked with has been professional, attentive, and respectful, making sure I'm happy with every detail before I leave. This place feels like self-care done right: quality work, thoughtful service, and a peaceful atmosphere. I'm so grateful to have found a salon where I can relax, feel valued, and leave with nails I absolutely love. Highly recommend to anyone looking for a consistently wonderful experience.

Fong did my gel Milk and Honey pedicure and did a WONDERFUL leg massage with it. I have gotten tons…read moreof pedicures in my life, but I haven't had many prompt me immediately to leave a review. The pedicure was great and the gel looked nice too. I will be back for her!

Came here for the first time for a gel manicure and the service was professional and friendly. My…read morenail tech was the owner Jasmine and she was very friendly. The next time I will let her do some nail extensions.

Worst Pedicure Experience EVER !!! Over priced!…read moreTech sped thru my appt. (30 min) Not happy with the quality of work! They only accept cash which was not relayed upon arrival & charged a $3 ATM Fee which I took out of the undeserving Tip !!!! I definitely do not recommend Jasmine Nails !

I enjoy getting my nails and pedicure done at Beyond Nails!…read moreThe minute you open the door, you are acknowledged. My favorite Tech is Kelly! She is nothing short of an artist! She's friendly, polite, and easy to talk to. If you're looking for a nail tech that is able to recreate what you have in mind for your nails, go see Kelly at Beyond Nails in Elgin, Texas! She does an amazing pedicure also! The location is convenient, and there is plenty of parking.

Horrible customer service. I walked in and asked for a gel French manicure. You would have thought…read moreI asked in French. The lady in the far rear right chair did not say hello or even offer me a glass of water. She was beyond rude. I will say she did somewhat of a descent job. However, the way they treated me I will defiantly not give them my business again. She had the nerve to want a tip. Girl bye!!! I am big on customer service as I work in a industry that demands it. I tip for good work and customer service. Give good customer service and trust me your tip will defiantly be included. I love tipping as I am big on rewarding but you get nothing when you barely do a decent job and your customer service is trash.

I've been getting my eyebrows done semi-monthly for my entire adult life, and I have never had an…read moreexperience as painful as this one. The lady who did my brows was extremely rough from the start. I told her multiple times that she was hurting me, and instead of adjusting her technique, she just blamed it on my hair being "too thick." When I left, my face was visibly irritated, and by the time I got home I realized I actually had bruises on my skin. That has never happened to me anywhere else. The whole appointment felt rushed, careless, and unprofessional. If you care about gentle service, proper technique, or basic respect for your comfort, I would not recommend this place. I definitely won't be returning.

Super friendly staff, excellent service and I've always had a great experience! A very clean salon.read more

I've never been one to write reviews, but after so many bad experiences with other nail salons,…read morethis one completely changed my mind! The lady at the front was so sweet, and the girl who did my nails was incredibly nice. I showed them a picture, and they gave me exactly what I wanted. They didn't complicate things or overcharge me. I went in, got exactly what I wanted, and left so happy. Highly recommend this place!

Amazing work and made me feel so comfortable! I got a pedicure and the basic one I believe that's…read moreon the menu .. And it felt great!

I have been a customer since she opened and her and her husband are absolutely amazing she always…read moremakes sure I'm happy with my nails

An amazing couple owns this place! They opened their doors even though it was a holiday! The…read morecustomer service has been top notch from day 1! I appreciate you guys!