Jon is a knowledgeable, thorough, and honest plumber. I hired him for a fairly large, complicated…read moreproject, and before starting he provided a detailed, itemized estimate that included materials and expected costs. What really stood out is that he later refunded me a significant amount because he had overestimated what he would pay to subcontractors--something you almost never see. Highly recommend Rantala Plumbing.

We had a major scare for the operation of our business. A grinder plate inadvertently fell into a…read moremain drain line and traveled pretty far down the line, into an area with 3 feet of 100 year old concrete. As a USDA inspected facility, having to break into the concrete would have forced us to close down our operations until the demolition and construction were completed. John responded within an hour of our early morning call. He was here within another hour! John was polite, motivated, focused and tenacious. He cleared our lines and was able to magically remove the grinder plate with a fish magnet and some patience. We couldn't be more satisfied! We hope he enjoyed the steaks we sent with him!!

Called on the phone, and they were very helpful with what I needed which was a 2 inch offset…read morenipple. Pricing for electrical components is about two times what you will pay at home depot or lowe's so be prepared for a little sticker shock.

They had a faucet attachment no other store had on the coast. Other stores recommended them for…read moretheir extensive inventory. A bit pricier but worth it.

Worst billing practices ever. Does not communicate or follow through. Find a more reputable…read morebusiness to work with.

I've found that their business tactics have turned extremely shady. Anyone reading this, I suggest…read moreyou get a contract before authorizing them to go to your home as they will pretend to not have the parts needed for the job, and jack up the price / time spent on the job site. My latest experience with Roto Rooter includes them doing work that wasn't needed / not fixing the plumbing issue, and hiking up the price. 3x they visited the property and didn't fix the actual cause. I had to hire another company that fixed it immediately. When asking about the work done and if some of it was actually needed, their office secretary Jon turned very argumentative. Bad look. But it seems that's his usual encounter with his customers based on his responses to reviews online. Be very careful when choosing to work with them. There are many other reliable and trusting plumbers in Lake and Mendocino county.

Fast, reasonable, professional and great communication…read more They were very patient with my limited understanding of plumbing and explained very clearly what they were doing

Wiser came the same day I called to repair my water heater. They were quick and errand had the 3…read moreparts on their truck to complete the repair properly. Their final price was reasonable.

Justin was amazing showed up on time stayed for a couple hours trying to help me fix what another…read morecompany couldn't and when he couldn't find a solution he refused to charge me a dime. Then he went above and beyond to help me get a brand new unit at no cost! I will only ever go through Justin at right on time heating and cooling because they're the only company who cares about the people and not just the money.

From the owner: We are a locally family owned business, that strives to give the best customer satisfaction and…read moresupport for all your heating and cooling needs.

The rep showed up in a timely fashion when a gas leak was detected. Kudos there! Wished the young…read moregentleman who said he relit the pilot light on my oven knew to purge the line of air first. Am facing a dinner party for my boss without access to my oven. I am not a happy camper. Seems like a rookie mistake.

North Coast always is there to help whenever you are in a fix. This time they told me the service…read moredepartment was completely booked until Monday, but a rep showed up on Friday afternoon anyway to fix the immediate problem and plans to return next week to finish things off.

Our hot water heater went out so we contacted them. They sold us a overpriced one, and a year later…read morethe wiring broke. I called a few times, kept getting their answering service. So we called a different local business and he said the one we have is old, and they don't make them anymore. I called and talked to a technician and he made a snarky comment asking if I have the receipt, I said yes but not on hand. He went on to say their office is closed and can't get to us. I gave him a piece of my mind and hung up. Definitely do not recommend horrible customer service, overpriced and will not be using ever again

these guys have been out yearly to maintain our rental home, sump clean out and repairs. once we…read morehad the home inspected it was found out that they don't put back the items to "code" never bolted down, never sealed the lid. I guess it made the next call easier. now that we had to repair for home selling we sent over the documents from the inspector that had exactly what was needed, even called and confirmed with the manager the list that was needed to be done. they still drove out without supplies, looked at the issues and left to get supplies hours away. Billed port to port of course....

Cobra Plumbing returned call and scheduled appointment promptly. They were able to access…read moreproblems, give great recommendations and complete the work in a timely manner. Very reasonable pricing. They were very professional and easy to work with. Highly recommend and will use again in the future.

From the owner: Here At Cobra Sewer Plumbing We Are Family Owned & Operated. Established In 2017, We Provide High…read moreQuality Sewer, Water, And Gas Installs and Service, It doesn't Stop There We Also Inspect, Service and Install Water Heater Systems, Boilers, House Filtration, Faucets, Garbage Disposals, Toilets, Septic Systems, Tankless Systems, Pretty Much If It Has Water Or Drainage We can Fix It, We Service Lake County, Mendocino County, And Napa County, We Strive For Quality Work And Most Important Integrity

Thompson's service was top notch from start (office phone call) to finish (septic pump service). I…read morehighly recommend their services.

AWFUL SERVICE! I…read moreasked for more frequent service when paying my bill. I received a second bill right on top of the one I'd just paid. I called and asked why I was being billed again and they stated it was because I changed services. This did not make sense as all previous billing occurred at the end of the billing period. There was no credit for the payment I'd just made. I decided to wait until they serviced the porta potty because we had problems with them showing up before. They wouldn't give me an exact date so I made sure to be there every day but no one came. After a week and a half I had to run some errands so I instructed my employees to watch for the truck. When I returned, 3 of my employees stated that the driver drove by without stopping, even when they yelled for him to stop. I called to complain and the driver said that he saw the goats, after pulling all the way up the driveway, but no one was around to keep them out of the way, so he left. All 3 employees reacted strongly to this information stating again that he never pulled in, barely slowed, looked right at them and then sped off. When I called, and they refused to come out again, I told them to just pick up the unit. He came 2 days later (even though I'd been told they had no time to come back out for at least a week) and nearly ran over the goats in his haste to get out of there! He ignored us yelling at him to slow down. When I received another bill, I protested that I was being charged for services that were never rendered. They stated that because the unit was still on the property, and available for our use, that I had to pay anyway! Trust me, no one was about to step into that porta potty as it was way over filled and full of flies!!! I refused and they had the nerve to turn it over to collections!!! Do not use this company!! They are HORRIBLE!