Will not ever go back not even to have them fixed. 1.) it's gross and dirty. They used the same nail buffer and file they use on a bunch of other people. 2.) didn't care about health of my nail just aggressively ripped my old acrylics off which hurt a lot. I was cut numerous times and bleeding 3.) never had me wash my nails after filing before applying paint so my color is chunky then gaslit me about saying I hit them in the dryer. 4.) I got clumps of acrylic under my nails and they didn't coat my entire nail with polish I have chunks of acrylic just pealing off my nails and it's not even fully hard so my nails are still a little gummy. All around terrible for what I spent. read more

My daughter came in today and was excited to get her nails done for Christmas, that excitement quickly turned into a let down for her after it was done. Her nails look awful, not even close to what a professional would be happy with, the gentleman that did her nails made it super uncomfortable for her and she was afraid to say anything to him about the unhappiness with her nails . Congratulations you ruined a 17 year old girls day, you should be ashamed of the lack of quality in the work being done at your salon. Any adult would have 100 percent refused to leave until the nails were fixed read more

I went there today, i got a pedicure as well as a manicure with Dip. Now the pedicure was wonderful. When they switched me off to someone else to do my dip I waited 45 minutes, plus she cut me multiple times and made me bleed.... When it came time to pay she forced me to give each of them a 15.00 dollar tip? my understanding is you tip what you feel like and how you felt the service was? Instead she made the choice for me. So thanks for the jacked up manicure and I hope my 15 dollar tip you choose to provide yourself makes you happy. read more

On Aug 28, 2023 went here for a basic pedicure. While the woman did a nice job, I contracted nail fungus which I've never had before. I recently noticed that my toenails were all smokey white and discolored instead of the healthy pinkish color they normally are. I saw my doctor today and she told me my nails are smokey white and discolored because there is a fungus. I am really irritated because everybody I've ever known that had nail fungus says you can never get rid of it and everybody I've known has told me they've contracted it after getting a pedicure. I have never had that experience until now and so I am not recommending this place because their nail polishes which they use on people's nails are then used on the next people's nails which means every nail polish in that establishment is most likely infected with fungus because they don't give you the bottle when you're done and they don't throw it away after they use it on your feet or somebody else's feet. Now I've got to deal with nail fungus on all 10 toes. read more

Nail Trix - Allll toe nails showing fungus - Nail Salons Near Me - Auburn, Maine

The nails came out good but it was not what I had asked for I showed her a picture (first photo) and asked how much it would cost, it was 50 which was understandable but once she started painting it was too late to say anything. She was extremely rough filing on the side of my nails I couldn't sit still until she used the efile and cut deep in my cuticles twice on my thumb once on my pinky and one under my finger I'm all wrapped up in bandages:( read more

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I absolutely loved my first experience at this nail spa! I was privileged enough to get the owner Helen who was professional and friendly...and extremely funny. They offer a great selection of shellac (gel polish) and tons of color for regular polish. You are serviced quickly and efficiently. And you will leave feeling refreshed and taken care of. They offer packages and upgraded options for each of your services. In addition to nail services, waxing is also provided. I also had a lip wax during my visit which was executed flawlessly. While I'm in Maine this will definitely be my go to nail salon. The service I received here was excellent. If your in town definitely try out this salon you won't be disappointed! read more

I went yesterday and my nails are already chipping and my nails are so bumpy they aren't even clean the white is grey. I asked for marble and they said what I wanted wasn't marble And it was supposed to be marble. I'm so disappointed I'm gonna have to go else where to get them fixed. on top of that my nails are all read and crusted from the way they filed them. read more

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Girls day out - brought my daughter and granddaughter in. Two pedicures and a kids manicure. We had three different technicians. All of our nails look great. They were quick and the price was reasonable. Place was clean; technicians were friendly. read more

My amazing man brought me here for a surprise to be pampered. Unfortunately getting my first full set in a while I had a awful experience. An older guy was my nail tech, he didn't say two words to me just sat down and grabbed my hands. He didn't ask if I wanted a Color or French tip just tossed on white tips. Didn't ask length or shape, they are not evenly shaved down, they aren't evenly put on, but he did keep trying to talk to One girl there who ignored him like he did me. He charged $10 More than the price in the wall and never asked if the nails looked ok. I will never go here again, no customer service and my nails look like poo and aren't what I wanted at all and we were overcharged, Probably so he could get a $10 tip he didn't deserve. read more

The technician did not care how they looked and barely payed attention while doing my nails. I showed a picture of thin French tips, and he just put a white nail tip on instead of clear then painting it. I've been to many nail salons throughout the US and this may be the worst yet. Very disappointed. I have to go somewhere and pay more money to get these fixed. Also Not sanitary at all, did not clean anything between people. read more

Nail Trix - French tips - Nail Salons Near Me - Auburn, Maine

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The lady did not even look at my nails while working with them. She cut me three times, did not cure the acrylic, and was very aggressive with the nail file. There was another lady who did my nail design and she did it very quickly and sloppy. I asked for white nails with stars, not grey with blobs. read more

I wasn't really impressed after I left Nail Tix. My cuticles were very sore and a couple of them were red and irritated. I went on a Thursday and by Saturday two of my nails had chipped. Also, my nails were so rough around the edges that they kept catching on material. By the following Thursday two more had chipped. The tech seemed nice enough but didn't ask any questions like what shaped I wanted and I felt like she rushed the job. I do not recommend this salon. read more

Nails were rushed (only 30min) and not even 2 hours later the gel was peeling. They are known for making people bleed and not cleaning tools. Nails also had hairs stuck in them, were all different lengths and kept catching on everything so I had to file myself . Definitely not going back. No refunds- they just said they would fix. Not risking them touching my nails again read more

Nail Trix - Nail Salons Near Me - Auburn, Maine

Top-notch service, the best!!! I had a full pedicure, took excellent care of my hiking feet.

I originally only went here because my boyfriend bought me a gift card for a set price and at the time my nails were fairly long and healthy but I decided why not and I gave one of them to my friend and kept the other- we both got our nails done, sure the first time I guess they looked fine my boyfriend liked them so I didn't complain but the experience was a little painful for me but I figured "hey, that just must be what us girls go through?" I go in again to get them filled, sure the experience was OK obviously there was no conversation but I was in and out and I liked it because I have a dog at home but they did end up charging me an extra five dollars and I wasn't sure why. AnyWho some time goes by I don't feel like spending the money on myself so I let them grow out then The acrylic starts to peel off of my actual nail and by now my nails are fairly long and this is painful so I decide whatever I'll go and I'll give them the money to use the acetone and all that so I don't hurt myself and ruin my pretty long nails trying to rip this off. So I go in and the man that I get this time is chasing his child around, whatever I get it it's a pretty laid-back job it was a pretty dead day I'm not complaining about that I understand parenthood is a challenge all on its own but then he starts to just pry the acrylic off of my nails which hurts and rips my nail right in half so I no longer have a long nail. I say "ouch, this does kind of hurt, would you mind using the acetone that I was thinking I was paying you for" he grabs the bowl puts my hands in it then I'm sitting there for 15 minutes he's on his phone and chasing around the kid. I remind him of me, he tends to my nails. He ended up having to chop them down to the end of the nail bed.I really wish I had photos to show you but I was so self-conscious that my hands were legitimately in my pockets for days. I left with extremely short paper thin nails that he cut into sharp squares that ended up scratching my face. I tend to like to think of myself as a pretty laid-back person and I do understand that he had a child to think about so I wasn't about to really complain and have him do anything about them because I sort of understood there was not much to be done by then so I pay him what I thought was going to be $10 but since he put a clear coat on it he charged me 15 I didn't want to cause a scene or anything so I just smiled and said yeah sure but would you mind stamping my card that I got at the previous time I was there he tried to say he wouldn't stamp it because that's for getting acrylics done but I did mention that I really wasn't pleased with what my nails look like so I would just like a punch so I could leave. After that I really didn't think that I would go back but my nails weren't growing from how short they were and my boyfriend actually commented on them which made me a little more self-conscious so I decided to go back here of all places why I'm really not sure maybe it's just because I'm cheap and I really thought that I would get a good experience . anyway here I am with these nails they are acrylics and when he clipped the plastic they were much longer but that filing process and everything really got them short I didn't want him to fix it because last time I was there and she shaped my nail wrong she ended up charging me for fixing it and I really couldn't afford any more money than I was already spending on myself. he himself was very pleasant he did try to have a little bit of a conversation even though there was a language barrier I wasn't sure on what I wanted so I did ask for his opinion on colors and everything I did think that the purple was going to be a little bit more of a deeper or darker color the glitter I did mention being on the tip But more of a thinner French tip since he went so far I'm not sure why he didn't just cover my whole nail but I did spend $45 on these and I'm really not sure why because my nails were honestly just a little bit shorter than this so I mean I paid him for his time which sure I have no problem doing that but these are really ugly and I really want to go back and have them fixed but I really can't afford another $45 for them to pry them off and for me to go through all that pain and for what. Rant over I just have bad luck at nail parlors? This is the only one I've ever been too. My bf chose wrong the day he bought me a gift card. read more

Nail Trix - These are legit ACRYLICS!? When he cut the plastic they were much longer. - Nail Salons Near Me - Auburn, Maine

I asked for a nail design and he told me that it was "OK" he never ended up doing the nail design and just painted my nails a plain color. I went with my friend and she asked for almond shaped nails at mid length, they gave her short circular nails that were totally crooked read more

They did so well on my nails, I'm so happy about them. Best set I've ever had. Only point wrong is I have chubby fingers and they kept hitting my skin but other then that they did so well. I'm inlove read more

I typically switch between the this salon and the one in the Lewiston mall depending on the wait. Today I went to Nail Trix today simply wanting a full set of acrylics with a pink polish (pretty simple if you ask me). I went with a friend and the owner told me it would be a 15 minute wait, she sat us down at 2 chairs and I waited there for a good half hour. The lady who came over to do my nails for one was very rough with my nails. She filed them really hard. She took out her drill and burned each of my fingers and cutting my skin around the cuticle. After putting the acrylics on she went back in and used her drill and burned me multiple times. She applied the polish then goes back in and files my nails down on the sides...taking off the polish on each finger on the sides!! I was thinking to myself the entire time like what is going on.....needless to say I will look elsewhere to get my nails done from now on, I didn't even feel like I should've paid because I was just so shocked at what my nails looked like. Very upset and will not be coming back. read more

Nail Trix - Nail Salons Near Me - Auburn, Maine

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Great Mani/Pedi! My feet were a mess and they made them look human again! Went as a birthday present for my mom, neither of us have had pedicures done before and we both walked away saying we would be back! read more

I recommend to never EVER visit Nail Trix in the Auburn Mall. I was treated SO incredibly rudely tonight. I asked my nail stylist to correct one black speck and he wipes the polish off, then realizes it's under the gel. He lets out this HUGE sigh, literally YANKS on my hand to see it closer, and then goes through the process of correcting it, after snapping at me: "Next time you're in here, you have her do your nails, okay??"....I was shocked!! Also, I asked for a design, and they told me they were too busy!! I'm a loyal customer and a great tipper! Not anymore, jerks. read more

I've always gone here. And sometimes I get great results. Sometimes my nails come out awful. But Monday I went in to get my nails done and I had the girl with the long white jacket . It was awful , she made every single one of my cuticles bleed. And she kept burning me with the filer . And she kept giving me an attitude because I changed my mind twice about the color scheme that I wanted. I was very**** displeased !!! read more

My acrylic nails were a little uneven and the job was rushed The nail tips are too big for my fingers and not filed down correctly. I was charged for gel nails but did not get them. I got acrylic with a gel polish topcoat. read more