Likes: 1) Cleanliness. Dislikes make the cleanliness factor nonexistent IMO
Dislikes: 1) The chairs were honestly not comfy. He moved me up so close it was kind of unbearable. 2) I did NOT like how he used the cuticle remover/clippers to get rid of some of my dead skin on my heel and foot, it didn't feel great as he used it to scrape skin off rather than like cut it off I GUESS. It should have been scrubbed off with a pumice . It was actually uncomfortable the longer it went on. 3) The scrub was meh on my legs, he was too gentle which is different from every other place I've ever been too, that isn't going to get any dead skin off and he only scrubbed each leg for a minute (timed on a timer on my phone) 4) He started to do lotion, just placed it on my legs really it and wrapped a towel over each leg, very weird, and no massage until after the white part of the French was done and again it was so gentle my cat would have done a better job and it was 30 seconds the first leg and the second was 2 minutes, then back to the first for 43 more seconds. This was so bad I wish I didn't have to time the massage, but it kept getting worse as it went on 5) He dilated the polish in from of me... 6) I also did NOT care for their prices. Mainly because of how bad the pedicure was. 7) Holy crap how can such a hot mess of a pedicure take so long. It was almost an hour and a half not including the wait time. I'm normally in and out in 45 minutes including dry time. 8) I asked for a french pedicure and he didn't even do the pink color after the white tips, just a clear coat. That's an American pedicure, I asked for the pink and he said normally people don't want that and tried to look for something they probably don't even have. He also did 2 coats of the clear which at this point is stupid, I just want to leave. 8) EXTREMELY rude when I pointed out all the issues when asking for a revised payment. One of the ladies also tried to place hands on me to remove polish while standing at the front trying to pay for services I actually received.
Overall I asked for the angel pedicure and it was suppose to be better than a classic pedi with callus remover and exfoliation. I would have done a better job at home in my bathtub. He barley scrubbed my legs with the scrub and the "callus remover" was using a cuticle removed to scrape off dead skin, which he didn't even get most off. He was so gentle with the scrub and when he did use the pumice stone that was also gentle it was non existent.
I wrote this review in real time as it was happening. I left ZERO tip and WILL NOT be returning, I didn't even want to pay it was so bad, so I asked politely to only pay for the basic pedicure because that's what the results showed I got. They got extremely rude and upset and started to yell. I pointed out the dead skin and he offered to cut it off. Im sorry it should have been exfoliated off with the pumice stone. God I wish I took videos. This was the WORST pedicure I've ever had. Do NOT go here.
UPDATE: Their response proves the lack of understanding of the issue I had. I understand the Original costs. I simply asked to pay for what I received which was not a French, it was an American so 1/4 my toe painted with white polish and no pink on the rest and a top coat. That's not worth $7 more if anything it's worth less because my whole toe(s) weren't even painted. They did not meet that by the crappy pedicure and horrible service. This place is a nightmare. Do not go there. I didn't even get a French I got an American which isn't what I asked for. And upon asking they couldn't find the color needed. Just horrible customer service. When I spoke up about the pink I got "well everyone doesn't want the pink" then maybe ask before assuming what we want. I'm sorry but I shouldn't have to ask to remove dead skin that should be removed with the service. And when I did speak up the lady and the guy who worked here made me feel like it was my fault for asking for service. 0 stars. read more