This place is huge, lots of pedicure chairs, lots of nail specialists. First time here and it didn't disappoint. I had no appointment but walked in, waited about 10 minutes and found my seat in a comfortable massage chair. The specialist was great. My pedicure was great. I will definitely be coming back. read more

Nail Palazzo is awesome. They always do a great job. Had my nails and pedicure done today. They always do a great job and have tons of color choices. Love this place. They are amazing!!! read more

The service here is exceptional. My daughters and I have been loyal customers for a long time. The salon is always spotlessly clean and sanitized. We typically get gel pedicures, and our favorite technicians are Kathy and Bella. The prices are quite reasonable, comparable to other salons. I appreciate their point system, which allows us to earn 10% off our purchases. read more

My friends and I who have been here multiple Times had a disappointing experience during our recent visit to this salon's VIP room. Although the room had been reserved in advance, the moment we arrived, we sensed something was off. Several staff members kept walking back and forth, eyeing our group and engaging in hushed, animated conversations in their language, which made us uncomfortable. It almost felt like our presence was unexpected or they were scrambling to adjust to our group of six--possibly because a bridal party which we had seen in the room had just finished and ran over time. Without confirming our service choices, the technicians immediately started our pedicures--soaking feet and trimming nails--which felt rushed and impersonal. They continued conversing in a tone that seemed frustrated, so much so that another staff member came in and told them "shhh" with an angry gesture, confirming our suspicion that something was wrong. On top of that, there was confusion about the service menu. The women on one side of the room (my side) were given the regular menu and chose their services accordingly, while the men on the other side received the VIP menu--something we weren't even aware of until later. The techs proceeded without issue, never correcting us or mentioning a different menu for the VIP room. But mid-service, a man who appeared to be a manager or owner interrupted to tell us we couldn't use the regular menu because we were in a "very special room." When we pushed back, explaining we were never informed about this policy during booking, at the front desk, or by the techs (who clearly didn't follow it either), he eventually agreed to honor our selections "this one time only." Still, it felt like a bait-and-switch--especially since the regular menu was already on our side, likely left by the previous party. Afterward, we all agreed that this experience felt disorganized and possibly exploitative, especially for a large group. If there truly are different prices or services tied to the VIP room, this should be disclosed clearly at the time of booking and again at check-in--not halfway through the service. And the staff should know this policy and not allow us to pick from the routine menu. Unfortunately, we won't be returning. I hope the management considers being more transparent about their VIP room policies, perhaps charging a separate booking fee instead of quietly enforcing a more expensive menu. We also noticed a $10 price discrepancy for the same pedicure (lemon drop) between the two menus, which adds to the inconsistency. Also, please consider asking your techs to speak English when around clients to avoid any discomfort or misunderstandings. I've heard of salons implementing similar practices this helps decrease the thought process that your employees are talking about the clients. I too speak another language but when around my patients my coworkers and I only speak in English. read more

Nail Palazzo - Regular menu - Nail Salons Near Me - Folsom, California

Chrome is $20! Only 2 options for nail dip brands?! Very expensive place for low grade dip powders. None of the colors I chose matched the color palette as advertised. So sad. Its price gouging at this point. read more

I came here twice...the first time I just got a basic manicure for $38 and it was nice enough...the second time I came in because they texted me a 10% off coupon...it was also centrally located to where I wanted to go to dinner, so it was convenient. Decided to treat myself and go with acrylics with French tip...I asked when I sat down how much it would be...and estimated like $40-50 and she laughed and said no...it's $60 just for acrylics but $15 extra for French tip- so a total of $75! This seemed super pricey to me, but I was there and just went for it...I mean it's a nice place and they do a good job, but I didn't even get a hand massage and my lady kept commenting on my hyper hyperhydrosis (constant sweating on my hands- medical condition). On the plus side, this was the first time I was told not to use lotion or sunscreen on my nails bc it would turn them yellow, so appreciated that info and always wondered about that. She was also very good about double checking on me and if I was satisfied with length and shape... I ended up paying $67 and tipped about $7 on top. I like the spot, but I feel I could get the same work done with better pricing and service elsewhere. I haven't tried a pedi there yet, so would be open to that if it's not an arm and a leg. read more

Nail Palazzo - Waiting area - Nail Salons Near Me - Folsom, California

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Kelly was amazing!! So kind and friendly. She suggested I go with a pop of color for my French tips and I ended up loving it! Would definitely recommend. read more

my experience here was great. I had Amy do my nails and she was amazing. She was so attentive and she did exactly what I asked for. She was never acting annoyed or made me uncomfortable like I have felt in the past that other places I really love to hear I will be coming back. read more

Fungus spreader! Do not go to this salon unless you want a toenail fungus. Contacted Nail Palazzo three times and no response nor reply; worst nail salon around. read more

Kelly did an amazing job with my dip ombré! She's been amazing at helping me find the best shape and colors for my nails and I appreciate her so much! Had to share these nails because she especially killed it this time read more

Nail Palazzo - Neutral to plum dip ombré - Nail Salons Near Me - Folsom, California

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I've been coming here for a few years now and despite the occasional chip or bump, I've always had a great experience. I'm headed to a 70's themed bachelorette this weekend and wanted something fun. Hank absolutely crushed my vision with the purple swirls and white flowers. If you want a good design done I recommend him (and Amy & Diane) thank you Hank! read more

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Nice to see that Nail Palazzo has updated their facilities, including the new Contego Spa Chairs! Happy that Susan was able to fit me into her busy schedule, I will happily wait for her if I need to, which today was the case. The care and attention to detail she has to my feet, toes and toenails is above and beyond. I had not been to Nail Palazzo for a while, so when I was able to fit in a basic pedicure with them I jumped at the opportunity. Susan let me know within minutes of checking my feet that I had a few ingrown toenails and she carefully took care of them -Oh what a difference!! She suggested a shape for my toenails to prevent future ingrowns and I am thankful for that. read more

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Whew! Where do I start?! My go to for pedicures!! Cindy is incredible. She is so sweet and consistent with her work. Their salon is beautiful and the staff is welcoming. My mom and I go faithfully every 4 weeks for the last few years and never been disappointed. Plus it's in the palladio! Huge plus! read more

Such an awesome experience! My birthday nails are amazing. She had never done it but her great attitude and talent pulled it off! read more

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I've been going to this nail salon for several years now and I'm always impressed by their professionalism and high quality services. Everyone is so friendly and works to ensure youre happy with your nails read more

Nail Palazzo - Nail Salons Near Me - Folsom, California

I have been going here for years! They have always done an amazing job! They keep a clean and organized environment and it always looks so beautiful. They provide the best service and always have time for walk ins. Great place! read more

This review is based on solely on my experiences over the past five months with a single technician, Niky. She has completely reversed my many years of ingrown toenails. I tried watching videos, several expensive implements and even a chat with my physician and no help. Now no more pain and I can wear sandals again! The shop is very nice, large and well located in Folsom Palladio. ASK FOR NIKY! read more

Back in town for work today, for the first time in a few months. I wanted to see Jay. He was busy, understandably so. Nina, the owner is so rude. She was rude the first time, badgering me. She's still rude. I asked if Jay was available at 5pm, because it said they were closed at 6pm. She turns to me and says. "What?! You can't wait for 30 mins?!" ...Not sure where she got that audacity. I explained I was in the middle of a work day. She then suddenly says she was closed at 5 today. read more

Nail Palazzo - Jay! Ask for Jay! He's so good! - Nail Salons Near Me - Folsom, California

I came in to get Gel X nails and within 12 hours, 8 of them had completely fallen off (I have been getting Gel X nails for the last year at many different places and they have always lasted for around a month). I came in the next day and they redid my nails with Gel X again, performed by a different technician. Somehow by the end of that same day, my nails had started falling off AGAIN. Extremely frustrating experience. I went in to ask for a refund (not wanting to sit down for another hour and a half to fix my nails again), and they instead offered me a gift card equal to my original purchase plus $10 to compensate for 3 hours of my wasted time. Ultimately a huge waste of time and money. read more

I used to frequent this place all the time a couple of years ago, but I stopped when a new shop opened up closer by. However, I thought of trying it again with my friend. I got a dip acrylic manicure, and they are lifting after a week. I'm used to them growing, but they're unfinished, and frankly, they look like a child did them. They didn't cut my cuticles, so my nails look horrible a week later. Highly recommend a different place with better colors. read more

I've loved this nail salon for years. But my last visit/experience was terrible. First off I went and got a my nails done a day later they chipped away and started falling off so I called they got me in that evening to redo them they still charged me. And the lady that had to redo me was so beyond rude to me. Didn't even say thank you when I got up to leave. I'm very disappointed this used to be one of my go to. Not anymore. read more

I come here from over an hour away just to see Kelly. Not only is she a wonderful human being, but she does the best nails. I get a dip every time and they look like acrylics! The health of my nails have never been this fantastic so it's not just beauty, but also wellness overall for me! I will go nowhere else but here to meet with Kelly! I've been to hundreds of nail salons throughout the United States and globally and Kelly has been the best. If you are fortunate enough to book an appointment with Kelly, I'm certain you will not be disappointed. I highly recommend Kelly for dips and overall nail wellness. read more

i came to get my toes and acrylics done before hand i had made a phone call to ask prices. $60 base for acrylic and $30 for toes i get the basic for my toes she cuts them un even i got white but some spots are more white than others just kind of choppy i don't mind too much i go to pay its $40 was a bit confused but i was more just excited to get my nails done i kept in mind what i wanted for my nails was going to cost me at least 40$ more i wanted medium length some gems and design. they quote me at 195$..... i'm sorry i will never be paying 200$ for nails i asked how they came up with that they stated 60$ is regular nail (NO ACRYLIC) $90 for medium length and 10$ a nail for gem n design i walked out i went to outlets and found an amazing nail salon who did exactly what i wanted HAD MY GEMS and all for 120 WITH TIP here the service was nice besides older lady in front who is milking this area for money because of the demographic. wouldn't come here again. read more

I've been a regular and loyal customer of Nail Palazzo for years. I typically book with the same two technicians for my manicures and pedicures, and I've consistently been happy with the service--so much so that I've never felt the need to leave a review until now. Today, my usual pedicure technician was on vacation, which was no problem at all--everyone deserves a break! I was scheduled with another technician, Tracy. Unfortunately, my experience with her was not up to the standard I've come to expect from Nail Palazzo. Tracy was disengaged, rushed through the entire service, and seemed completely uninterested in the outcome. The result reflected that lack of care, and it was honestly one of the poorest pedicures I've received, despite my generally easygoing nature. What prompted me to write this, however, wasn't just the service itself--it was the response (or lack thereof) when I politely expressed my concern. I mentioned at checkout that I wasn't satisfied with the service, not to receive a discount or a redo, but simply to share honest feedback. To my surprise, the person at the front desk didn't even acknowledge my comment. When I asked why, she simply said Tracy is one of their "top technicians" and that I was likely just used to the other technician's service--as if my experience wasn't valid. This lack of acknowledgment was disappointing. Feedback--especially from long-time customers--should be welcomed, not dismissed. I'm still deciding whether I'll return, as I've genuinely appreciated the quality of service in the past. But this experience has definitely made me rethink the consistency of service and how customer feedback is handled. read more

I have been going to this place for years ! Most recently I have been getting the worst dip manicures , but I thought ok I will give it one more shot , well it was the worst one ever and I was forced to return to have the over polish removed from my skin and the owner Nina didn't care or the nail tech I was more of a burden. I didn't ask for a refund or anything. But I will not be back and found a great place that does consistently good nails. This place doesn't care about its customers or the quality of service. Very sad. read more

Your location Nail Palazzo 310 Palladio Pkwy #709, Folsom, CA 95630 Nail salon Korena 303 points   4 hours ago I have been a customer for years. I will not be returning due to the salon not sterilizing their instruments. I have had a toe infection and several boughts of fungus around my fingernails. I am currently dealing with having to put fungal medication on the skin next to my cuticle on my thumb. The problem is with the bits that are put on the electric handpiece. One time, a manicurist was standing next to my manicurist filing here own nails right before my manicurist used the same bit on my nails. The manicurist nails looked terrible (fungus?) and later I ended up with a fungal infection. Not only unprofessional, but the instrument was definitely not sterized or cleaned before using on me. I am sad to go but just can't deal with this anymore. I could end up with something worst (Hepatitis or ?) I hope the salon changes their read more

I LOVE Nail Palazzo! I always get my nails done by Vivian and my mother-in-law gets hers done by Diane. We are always so pleased. We love how friendly and detailed they are. They really care about how our nails look and always ask if we like them at different stages of trimming, shaping, and putting color on them. Vivian is very gentle and takes her time so I always end up loving my nails! read more

Nail Palazzo - Fine glitter tipped acrylic nails. Square shaped. - Nail Salons Near Me - Folsom, California

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I went to this nail place with the recommendation of my Aunt. I went and got a pedicure. No line was sat right aways. Just walking in, I can tell how modern this place is and the the lounge area had a nice couch to sit on. Just looked very new and fancy type of nail salon. Big place and plenty of tables and employees to accommodate the customers. I got a woman named Diane! She was really nice. She did a nice and firm massage, those are my favorite!! I told her that her massage was nice and firm and she took her time. Did a white gel nailpolish for this hot summer! Great experience and great pedicure! Nice location also since it was in the Palladio, did a little shopping after by foot :) definitely recommend Diane for pedi and will be going back again! read more

Nail Palazzo - Nail Salons Near Me - Folsom, California

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I've have had nothing but great experiences here! They usually have openings for same day appointments and a few times they've even been able to get me in within a few minutes. I usually see someone different every time and they're always good. My nails always last a long time too. Prices are pretty aligned with the other nail salons in the area. This is my go-to place! read more

Nail Palazzo - 6 weeks grown out!! - Nail Salons Near Me - Folsom, California

Lisa did my nail design and omg amazing I have never gone somewhere with short nails and be this detailed. She did amazing . The place is really nice and she took care of the detail around my nails. These unfortunately are a picture of them grown out by three weeks but look how amazing they look ! read more

Nail Palazzo - Nail Salons Near Me - Folsom, California

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Beware of this place! Stay away I was charged 35 dollars for a manicure and they ripped off my real nail. I told them to give me back my money since obviously they could not give me a fill after they ripped off my nail so he tried to give me a manicure and couldn't even paint them since my nail was bleeding! If your reading this review stay away horrible service! read more

Nail Palazzo - Nail Salons Near Me - Folsom, California

My girlfriend had her nails done here and had a horrible experience and was treated poorly by management. She requested white and silver glitter nails and got pink and rose gold glitter. Her nail tech was very rough, rude and wouldn't listen to her. The gel powder was so dirty, she had to drill off the chunks of whatever was in it. She drilled and filed her skin past her cuticles to the point she bled on every finger. The nail tech had to wait until the bleeding stopped to finish. When she went to pay and told the owners about her experience they refused to give her a discount and still made her pay full price. I would never recommend this nail salon to anyone. read more

Nail Palazzo - Ouch - Nail Salons Near Me - Folsom, California

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I really like this place. Amy is my fave nail technician. She's fast, efficient and her designs are on point. It's a little pricey here but worth the convenience. They are usually busy so it's good to make an appointment if you are planning to go during the weekend. I have had some technicians who were just OK so I deducted a star for that. Definitely recommend but ask for Amy. She's great. read more

My favorite place to get my gel manicure and pedicure. Professional service, fast, clean, competitive prices! My go to in Folsom read more

Nail Palazzo - Gel pedicure - Nail Salons Near Me - Folsom, California

I had been going to nail palazzo for years and always had such a great experience. Everytime I went I requested, Tracy, who is amazing. She takes her time and does a really good job. My gel Manicure would last 3-4 weeks and still look good. Unfortunately I moved out of the area so I no longer can come to this location on a regular basis, but when I visit my family I always stop in to see Tracy! Highly recommend her! read more

I drive far out of my way to see Jolie. She is newer at this salon but has been doing my nails for over a year now. I have nothing but amazing things to say about her. When I bring in a design, she always finds a way to make it better. She has such an amazing eye for creating unique designs with such precision, I truly do not want to go to anyone else. When I have had to go other places, I notice a difference in the quality and cleanliness of my acrylic nails. She is meticulous when it comes to forming and shaping each nail. Palazzo Nails is a very clean and organized salon. They also play soothing music, which made the whole experience very relaxing. I will definitely be going back to see Jolie again. read more

Nail Palazzo - Jolie did this unique flower design - Nail Salons Near Me - Folsom, California

Got my dip nails done a week ago by Linda. They were so poorly done they are all falling apart ...only one week later. The owners need to retrain the staff if they want to suceed in this market. read more

Nail Palazzo - Bad nail job - Nail Salons Near Me - Folsom, California

Selena is your girl!!! This is the third dip I have had over the last three months. Selena is consistent, meticulous, and a delightful gal. Go see her, you'll never see anyone else again! read more

Nail Palazzo - Nail Dip - Nail Salons Near Me - Folsom, California

My mother in law took my teen daughter for a manicure and pedicure as a special treat. She received a horrible quality manicure and 36 hours later it is a chipping off. Highly disappointed in the money spent for such poor quality read more

Nail Palazzo - Nail Salons Near Me - Folsom, California

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Kelly does the best job ever! Dipped nails and pedicure. I highly recommend Nail Palazzo and suggest you ask for Kelly.