i took my mom out for Mother's Day to get a pedicure and the experience turned for the worst, this…read moreis the absolute worst I ever had!! i would not recommend this nail shop to no one! the atmosphere is nice but the employees have very nasty attitudes. I asked for my nails to be cut down and they did what they wanted to do as if they was paying, tried asking another worker and he stated she told you why she couldn't cut them down instead of looking to actually see if he could or not. 0/10 NEVER AGAIN!!

They did my nails amazingly, the vibe was good and calm. The service was okay. Until they got to my…read morelashes it wasnt amazing and they were all the same length just looking glued on not naturally puffy or anything just horrible and i payed 45.00 for them alone.

I had to add another review to this place especially because of the absurd negative Nancy one last…read moremonth. ((Btw if you noticed, she only has 1 review which is a complaint, so, that's unfortunate that she felt obligated to spew and defame.)) I have multiple reviews and I have been to Star Nails many times in the past couple of years of living here. So please hear me out: This place is wonderful for basic services and I have never been disappointed. Of course you should pay attention to what the technician is doing to make sure it's according to your preference, as they are not mind-readers, but I have never had a negative experience or had anyone argue with me or give me less than stellar or standard service. In fact, I have been to another salon in town and was less impressed with their level of service compared to their prices. I feel that Star Nails is more thorough and willing to accommodate and I have had very pleasant conversations with their staff; this was both before and definitely after the change in management. Long story short, I have been very pleased with the service I've received here over the years and am happy to see it run well under new management. Their prices are (pretty) fair (inflation is not their fault) and they do a terrific job. They have great massage chairs, relaxing music, or TV if you want to watch. It's unfortunate that someone had a bad day and went online to badmouth this place but I make it my goal to set the record straight and not let small businesses suffer because of Karens. These owners work hard and they offer quality services. If you receive less than such, speak up, and they will make it right, (although I have never had to!)

My polish have been chipping and bubbling up since I've had it done. Although they are under new…read moremanagement, I see old habits die hard. The guy rushed and by the next day, my polish was bubbling and peeling. I went back, one of the new owners corrected the issue. 5 days later, it doing the exact same thing. I have a laid back job that's not vigorous so this should NOT be an issue. If I could leave a review with ZERO STATS, I ABSOLUTELY WOULD!

Kim/ Kimberly is amazing she is truly a queen. Amazing vibes beautiful salon! Made me feel right…read moreat home. I have never had someone ask me multiple times if I was comfortable/ if the process was hurting but she did.I showed up early and she immediately started! From a girl with a lot of anxiety you won't be disappointed!

They always do a great job. Nice Mother & Daughter team. The gel stays on a long time with no…read morepeeling, cracking or breaks. Pretty salon too. Highly recommend this salon.

The quality of work is awesome, however the customer service sucks. If you cannot understand your…read moreclients how can you properly and successfully serve them? Or perhaps you dont want to serve anyone that asks for what they want. I just had a pedicure and manicure a week and a half ago and didnt need another one. Even if that weren't the case; if a customer states they dont want their cuticles cut, then dont cut them. I've been giving my toes a break from the polish as its not good for the nails to constantly put polish on them. I just wanted polish on toes and shellac on my nails without cuticle clipping. When it was time to pick my color, the nail tech threw the color swatch on the table. No worries. Once my nails were done he didnt offer lotion or oil. He also didnt suggest to wash my hands so I did it anyway. He then hurried me to the pedicure station. Glad its over. Paid and even tipped, but not my usual tip. Wont return.

Lee is great, but Teetee did my nails this time. Very unprofessional, and very rude towards me…read moreduring my visit. I have never been so frustrated during a nail appointment and only recommend Lee.

They stayed open later just to please us! Had me, my daughter, and my best friend getting fill in…read moreand toes! They are even open on Sunday! They have drinks and snacks which my daughter loves!

Amazing customer service and amazing nail work! I felt comfortable and really enjoyed my…read moreexperience. The man was so nice to me when I was uncertain of what nail color... he told me we can try one and if we don't like it just take it off and try another one. He was very patient and that's hard to come by at other nail salons. This pic is a week old and my nails are still beautiful! 10/10!

I knew I'd be traveling through Tupelo, on my way to visit family, so I called a salon & could not…read moreget in, only because I had my young son & they were following stricter Covid rules, which I respect. The girl was super friendly & referred me to Park Place to see Chloe. Chloe was very sweet & so kind to work me in last minute & did a great job on my haircut!! She was so friendly & made me feel very comfortable, as if I'd always known her! I will definitely make my future appointments with her as I travel through again. Thank you Chloe!!

Dana did a fabulous wash and blow dry for me while I was visiting Tupelo. I will be back whenever…read moreI'm in town.

Called before coming and they confirmed we could come now (arrived in 3 min) and get to the door…read moreand they close for 3 day holiday - 30 min before there actual closing time. Rude and disrespectful.

You never have to wait. There's a lot of people that work there unfortunately, it's like that box…read moreof chocolates. You never know what you're gonna get. Some people are really good and some people are just OK at it there I'd rather go somewhere where I can get the same person that I like every time.