Rating: I used to enjoy coming here, but a recent…read moreexperience and the management's response have ensured I will never return. During a pedicure, the technician used a foot rasp (the "cheese grater" tool) on the TOPS of my toes. Despite me explaining that my skin is very sensitive and tender, she continued until I was left with bloody scrapes and blisters. Using this tool on the tops of toes is not standard practice and was incredibly painful. When I called to share my concerns and sent photos, the response was defensive and unprofessional. Instead of listening, a man spoke to me using "legal mumbo jumbo" as if I were threatening a lawsuit. He even tried to shift the blame onto me for not disclosing a medical condition, despite the fact that this tool should never be used on the tops of anyone's feet. It took months of follow-up and sending photo updates of my scarring before I was finally heard. All I wanted was an acknowledgement of the mistake and a promise to retrain the staff, but the salon turned a simple safety concern into a hostile confrontation. Proceed with caution.

Horrible service, horrible staff and my nails were awful. When trying to work it out with them they…read moredid nothing. Never going back

We called about 70 mins before close and they fit us in for 2 pedicures. My husband and I were both…read moreimpressed with the demeanor, politeness, and the quality of the work. Prices are reasonable for the incredible quality of work. We aren't on this side of Appleton often, but worth coming back to to return to A & L nails!! Thank you!!

The best nail salon in the area by far! Everyone is so nice, very personable, nails came out great,…read moreand the place is very clean and organized.

I'm from SE Wisconsin, in town for the weekend. I was able to walk-in for a manicure and it was…read moreamazing. I greatly appreciated Song, my technician, who was very friendly and communicated with me during the session. I would absolutely come back here if I'm in town. Highly recommend Song, she did a great job.

I got the WORST manicure of my life at The Nail Boutique. She never soaked my hands or put any…read morelotion. She was using Sally Hanson products from Walmart on me. All she did was make each nail a different length & shape. She seemed shocked when I told her I wanted them the same length. She spent 7-10 minutes messing my nails up. I also, got the most expensive pedicure & she didn't remove the calluses. When I asked her to please work on them more there was an up charge (they're still the same as when I went in). $20 up charge for gel polish. I'm not even charged that on Maui. Do your self a favor & go somewhere else!! I wish I hadn't of paid. This place is the literal worst. UPDATE: The bigger question is why is MANAGEMENT of the salon so quick to call every bad review a LIE? Because they know it's true, perhaps? In fact, that is the case! BUYER BEWARE THIS PLACE IS A SCAM! If the nasty management wants to leave, another ugly deceitful reaction, I'll upload pictures too they're awful! I definitely got a manicure and a pedicure in this salon. She certainly used Sally Henson cuticle gel on me & made every single nail a different length & shape. I'm wondering if she was even licensed. Not to mention the salon was dirty. Maybe it's time to call state boards ‍

Scheduled an appointment at 10am for a pedicure got there at 10 am and not brought to start until…read more1015am. When asked what color I simply asked if the regular perfect match polish had the gel polish, after being argued with and told no they didn't have the perfect match gel polish, I said forget it, then 10 minutes passed and miraculously the perfect match color appeared. During the finishing touches of cutting and filing my toes, a dremel filer was used this cut my toe in a straight line right below my cuticle and on the top of my 2nd toe and cut my one big toe very short, all nails not even. This was about 45 minutes into the pedicure (just a basic) then the gentleman started painting my toes with gel polish, after about 4 layers of gel with no curing he starts removing the polish that got onto my skin, still has yet to put it under the light. This process took about 25 minutes before he went to get help with polishing my toes. Then someone else came over and tried blaming it on the polish because it was new and to thin, if it was new it would be thick, it would only be thin if acetone was added in order to make it thinner. I have never left a pedicure in so much pain from being cut. Absolutely ridiculous! No tip given as I even had a hard time paying for the very poor service in the first place. Do not recommend this place and if I could do 0 stars that is what it would be!!

This nail salon has easy parking, is very clean and new, and is located next to Rocky Rococo Pizza…read moreand Cellcom. The owners are very sweet and accommodating. I'm very picky about my nails and I've been back twice and love it. I get shellac/gel nails and they do an excellent job and have many colors to choose from. Highly recommend them, I'll be back for sure when in town!

Owner was amazing! Got me in and out so fast! Nails speak for themself! Never had such a great…read moreexperience anywhere!

You NEED to come here! I drove from Neenah because I am fed up with crappy nail service. Phil did…read morean awesome job and is extremely detail oriented. Will definitely be back!

I usually go to a place in GB, but wanted to have a girls day, so my mom, sister, daughter and I…read moretried this place closer to home. The men working were super upset, kept telling me over and over again my daughter shouldn't be there even though I called ahead to ask about it. Literally said nothing else to me other than "no kids under 12". Wanted a mani/pedi and they only gave me a mani, basically shoved us out. Horrible service and very stressful atmosphere. Will not go back.

If I could give zero stars I would. I made a last-minute appointment 11/15/25 for 9:15 AM after a…read morelast minute family member was coming to town, and while the salon looked nice when I walked in, the actual experience was very disappointing. During my pedicure, the nail tech commented on my hairy legs even after I apologized. It's winter in Wisconsin; it happens. Then, when clipping my toenails, I apologized again since I don't get routine pedicures, and she commented about how long they were as well. It made the entire service feel uncomfortable and judgmental. When I moved on to my manicure, the tech (I didn't catch their name) accidentally cut my finger and it started bleeding. I included a photo. By that point, I honestly just wanted the appointment to be over. I hated my experience that was suppose to be relaxing. The total was $135 before tip, which is significantly higher than what I usually pay in Appleton ($90 for the same basic manicure and pedicure). For what I received, it felt overpriced. I wasn't asking for anything complicated--just simple colors, no designs, nothing extra. Overall, I left feeling like an inconvenience rather than a customer. I'm not a picky person, but based on this experience, I wouldn't recommend this salon, 0/5 stars.

This is a wonderful and clean nail salon. I brought my mother here for a manicure and pedicure…read more Andy was wonderfully nice greeting us and got us situated. Hannah, Susan, and Amy were very kind and did a wonderful job. Thank you and well done.

I love the vibe and my nails turned out amazing! I got Halloween nails with the dog zero from…read morenightmare before Christmas and they look so cute even without acrylics! Overall I loved it!!!

I've been getting my nails done here for years with no problems, however, my last 2 acrylic gel…read moresets haven't even lasted me two weeks without snapping at the tips of the nails.

Horrible mani/pedi. Chipped in just one day - regular polish, not gel or acrylics. Toes have lines…read moreand callous was a swipe, so pointless. Nails doesn't even start at nail bed. Just bad. If workers are bored and don't take pride, it's time to move on.