I love this nail bar! The new owners are lovely and so welcoming, they do a lovely job of my nails…read more I've recommended my mum and friends. I always get comments on how nice my nails look so that's a sure sign of good workmanship I'm sure! Highly recommended very busy though so be prepared for a short wait.

I used to go to this shop and went in today to have a simple manicure. What I didn't bargain for…read morewas the extreme rudeness of staff and the non-chalant attitude of the 2 male and female workers towards a paying cutomer. I was even shouted at to 'Shut up'by the man when I tried to politely complain and told 'you are not welcome in the shop again'! by the girl who'd done my nails! She claimed she was the manager but that is highly unlikely.I'd paid £10 to avoid getting my nails smudged after only to be treated so poorly. It is the worst nail place to visit and I shall tell all my friends and family not to go there again.

Sam Adkins, The best lycon wax in town... and she does a pretty damn fine mani pedi tooread more

I can't express how disappointed I've been by Marlow Nail and Beauty. Not in the treatment itself,…read morebut in the attitude and management style of the owner cum manageress, and the customer service. I signed up for a course of treatments, at which point she was oh so happy to take my money. The iLipo was advertised as hour long sessions, after which you could use the salon's 'gym equipment' to enhance the treatment. In reality, the cross trainer was broken for my 1st 3 sessions and so I couldn't use it. In a later session someone who had just finished her treatment was on the cross trainer when I walked in, and the therapist asked me to get undressed and lie on the bed. I explained that I felt uncomfortable doing so in company and so the other lady was asked to leave until I was on the bed covered with a towel; awkward for both if us. At this point I emailed the salon asking if it was possible to get my money back if I cancelled my remaining sessions. I was sent a very brusque note saying 'no'. Rather than waste money I therefore resigned myself to finishing the course. The next day after work I drove to the salon (20 miles from where I work). Stuck in traffic I rang and gave my name to the salon manager who said not to worry, just get there ASAP. When I arrived (only 5 mins late) I gave my name to the same woman only to be told "but you cancelled your appointment. The staff have gone home." I was FUMING. She didn't even offer an apology unt I was walking out of the door, let alone offer to re-imburse my petrol or parking costs. Very reluctantly I re-booked the final 2 appointments. The final straw then came when I got stuck working late and called the salon to say I couldn't make my last appointment. It went to voicemail so I explained and asked them to contact me with a new time. I then received an email telling me that it was too late notice and they wouldn't re-book!! Despite the fact they had cancelled on me with NO notice previously. I am so angry and upset - what a waste of time and money. Please please please don't be fooled like I was - DO NOT USE THIS SALON.

I got a gift card from my 3 children for Christmas and so I used it to have a massage a few weeks…read moreago. I can't recommend Jade enough, the best massage I've ever had. I left feeling so much better and I look forward to using the rest of my voucher. Thank you very much.

From the owner: We specialise in massages, facials, manicures, pedicures, tanning and waxing for both men and…read morewomen. We also have visiting practitioners: a chiropractor, chiropodist, counsellor and hypnotherapist. Additionally, we also host healing and meditation workshops and CACI treatments.