This visit was NOT what I expected and it left an incredibly bad impression about this salon. The upselling by the staff was non stop. I don't do acrylics - and I didn't want a gel manicure. Savannah, my technician spoke English but there was still some confusion when she talked about certain terms and techniques. I just wanted a standard manicure and did NOT want a gel polish. My normal natural nails had grown out nicely. And when I do get a a regular gel polish, my nails are strong and resilient. I thought she recommended a base strengthening polish followed by a traditional coat. I was to be traveling soon and wanted to be able to redo my own nails without requiring an entire hardware store to get rid of any color. Good grief, at the start, she just continued to coat my nails with some sort of goo that required multiple applications and subsequently multiple electric tools to level, buff and whatever else. This was absolutely not what I wanted or expected, but not knowing what I signed up for I let it continue. It was too late to change the progression now. Finally, she put on the color and guess what? More gel. I always like my nails squared off. It's just my preference. But they encouraged me to try an oval shape as it "lengthened the fingers and were better for my natural nail shape". OK, you folks are the experts. Wasn't a fan at all after they were cut and filed, but too little too late. While I was getting the manicure, I was aghast when Savannah looked at my face and commented on my eyebrows. I was astounded that she would do that. It was glaringly obvious that she was trying to sell a wax job. I wanted no part of it. Before my manicure, my husband and I had pedicures side by side. We like to relax, quietly chat between ourselves and just enjoy the pampering. I do not recall the name of my husband's technician, but she talked incessantly. When we politely tried to engage in whatever conversation she initiated she barely listened as she was more concerned how she was going to respond rather than what we contributed to the discussion. I couldn't wait to get out of there. We tipped generously but that's who we are. Service was rendered and gratuity matched the payment. We often see who we expect is the owner driving around town in a silver atrocious Tesla with his double swan logo. We are choosing to never support any of his salons again. read more