I have been going to the Nail Bar for over 6 months. I feel it is a little pricey, but there have always done a good job, and I get designs on my toes and nails, and they don't make a fuss about doing it.( Usually a flower or polka dots.) I always get a gel manicure and regular pedicure.
However, after my experience yesterday I will not be going back. I'm going to my daughter's bachelorette weekend in a few days, so I asked for a design on my nails to go with the theme. Sean, the owner and person who did my nails, told me there wasn't time for anyone to do that design, so I quickly pivoted and instead did a Mediterranean/lemon design for my daughters bridal shower next weekend.
I paid $130 for the gel nails with a design and a regular pedicure. I left a $20 tip, so $150 was the total cost. I noticed that a few of my nails leaned a little to the side, but they were busy so I left. I then sat in my car and stewed for a few minutes, and finally went back in. When I pay $150 for a service, I want it to look good. Especially since I got my nails done for 2 upcoming special events.
The salon was packed full with clients and workers, it was very busy for a Sunday afternoon. I walked up to Sean and politely asked him if there was anyone that had time then, or the next day after I was done working to fix my index fingernail (The worst offender) as it was leaning to the left. Without even looking up from the women's nails he was working on, he said, "That's not the nail that's crooked. It's your finger. I've noticed it before." I thought he was joking so I looked down at him more closely but he didn't even look up... he was dead serious. I said, " Ummm..... I have never noticed my finger to be crooked before?" He still said nothing , so I left. It was really embarrassing. I
Felt humiliated. The whole salon had become silent so they could listen to our conversation.
I have had rheumatoid arthritis for the past 25 years, so no, fingers are not perfect. I have joint damage which is one of the reasons I get my nails done so that my nails are at least pretty. But the nail was crooked, not my finger!!! I'm not sure if he was making fun of my arthritic fingers or he just didn't want to fix my nail or what? Frankly, I'm very baffled. A business owner refuses to fix an obvious mistake that he had just done five minutes before? And then he insulted me by telling me my finger is crooked.
The pictures of the blue nails are what was done yesterday. The 2 sets of yellow were done in March and June. The red, lady big nails were done in May. Does my index finger look crooked to you?!?!?
When I pay $150 for my nails for a special event in my life, I expect them to look great. I don't appreciate being gas lit and insulted. read more