Doctor Soriano and NP Kimberly is all you need . They welcomed me and made me feel right at home…read moreand comfortable . I definitely recommend this clinic . 100/100.

Excellent staff and physician with communication and care. They took the time to listen and help me…read morewith a good plan for my health needs.

I regret changing my Dr. to this office.. No lie Yolanda every time she answers phones is so rude…read more She will leave you holding until you get tired and hang up on your own. ( I have waited 30 min) I cant schedule appointments for a month out. Horrible and now to change to another Dr. I have to have them give me a referral. Don't go here!!

Although I can't really say anything bad about the doctor, I will say that the office staff leave…read moreMUCH to be desired which can be told each and every time they take my blood pressure. Every other place and every other time I've had it check it's usually below the standard 120/80, but without fail EVERY time I get ready to step in that place I get a pounding headache and my blood pressure skyrockets. Make sure you have plenty of time in your day if you plan to go there because you will be waiting. I went there regarding back pain in January, but after waiting for about 45 minutes I was told I wasn't covered for the visit because my insurance had lapsed. It wasn't their fault nor was it mine, there was some error that had occurred on the insurance company's end, but EVERY other doctor I have been to throughout my LIFE the office verifies the insurance BEFORE the patient comes in, usually at least a day before so EVERYONE'S time wouldn't be wasted. So when I thought the problem had been solved, I came back again. I guess my insurance was in tact, but they assigned me to another doctor (again no ones fault except the insurance company). This time I wait well over 2 hours while Brenda, one of the office workers, calls the insurance to get the doctor changed back to Dr. Villatoro. After waiting Brenda tells me that she would have to wait 24 hours for reasons I to this day do not understand. She said she would call me the next day to let me know things had been handled. No call came to me and I decided to go down to the Dr's office. Brenda said she still couldn't get things straightened out, so I asked for the number so I could try. I called, the woman at the insurance company tells me that all they need is the Dr. Villatoro's office approval to be switched back to her as a patient. So the insurance company calls Brenda to ask if they would take me again as a patient and she says yes. That was it, no one else was called and I was now a patient again. I then call back to Dr. Villatoro's office, speak to Brenda and ask who the hell was she speaking to if all the insurance needed was HER approval. When I finally get to see someone, I'm given a I believe a nurse practitioner who I tell that I've had back pain before. I also tell her I was given some muscle relaxers, but stopped taking them because they made me very irritable,angry and basically have a bad reaction to them. So guess what she prescribes me? Muscle relaxers-what a genius! I do get to see Dr. Villatoro on my follow up visit and I truly believe she has discovered the reason for my chronic pain which I'm GRATEFUL for, but a few more tests have to confirm it, but between the long waits and somewhat incompetent staff, it's made me think really hard about changing providers. I haven't as of yet because it is so close to home, but if things like this continue to happen I feel like the frustration isn't even worth it.

Quality care by Doctor Arenas and staff. Best Doctor ever! Kind and compassionate, and thorough!…read moreThank you

Dr. Arenas is a caring person and very experienced. Paola,…read morehis office manager is amazing.

This was one of the most up-to-date facilities that I've been to. It was very clean and very…read moreprofessional. Great experience overall!

From the owner: Disclaimer: This page does not provide medical advice. If you have an emergency, please call 911 or…read morevisit the nearest emergency room.

Definitely a 10/10 care quality! Very kind doctor that spend time and take good care of the…read morepatients.

Clean establishment, doctor was very nice. However, there was only one other worker there besides…read morethe doctor and the poor girl was answering phones while she was getting my vitals and simultaneously helping out another patient.

This unethical person should have had his license revoked after what he did to my son. He…read moreprescribed medication in excess and without regard for human life. Then when I filed a complaint with his DO Board, they covered for him. They called his behavior "outside of the typical standard of care" and yet did nothing. My child died in August of 2019 as a result.

Hi my name is George I had very bad experience with dr Armen does not know what he is doing and…read morealso making patient wait more then 1 hour

Same day appointments, staff and doctor are very helpful and friendly. I already recommended…read morefamily and friends.

Staff is rude always talking about the patients in the hallway. The times I've gone to be seen they…read moreask me every time if I'm a new patient they can never find my file. I always get half fast service like they never want to assist me because I'm young! They always give me attitude when I arrive. Just horrible service over all in this place! Will never recommend them to anyone

Going to the doctor is never fun but this place makes it bearable. They provide general health…read moreservices and women services. In addition, this place has been awesome in getting referrals for ultrasound and dermatologist. The ladies at the front are always nice and same with the people in the back. Whenever I call, the receptionist is nice and helps me out by scheduling appointments or requesting refills. Overalls quality care and service.

Today I went in for my physical exam, and I had a great experience with getting my appointment on…read moretime, getting my vitals checked but the part I have to say BEWARE is seeing Dr. Doan Honeg he came in checked my heart and left me in the room. I complained to the office manager and she was very sweet and addressed my concerns with care. Manager then took my blood test. After I saw Dr. Doan again and he checked my chest and ears and proceed to tell me I'm okay. I don't believe it was a very detailed diagnosis. But that's what happened, hope this helps.

They charge a lot for people without insurance or Medicare, like a criminal amount! I would never…read moretake a loved one here, instead go to ElProyecto Del Barrio in Azusa and you get better care for a lot less money.

Beyond overbooked. From my memory, Arnold is a good doctor but kind of pointless if you cannot see…read moreyour PCP.. Here's some insight from ChatGPT: In Southern California, typical wait times for a primary care appointment are: * Existing patients: usually 7-21 days. * New patients: around 20-35 days on average. Your wait time--about 110 days (from mid-May to early September)--is 3 to 5 times longer than the regional average. That length of delay in SoCal is not typical, even accounting for higher demand in metro areas like LA or San Diego. It's unusually long and likely reflects that your doctor is overbooked.

My Mom recently had her annual checkup at Dr. Arnold Pang's medical office. Dr. Pang is very…read moreprofessional and cares about his patients. He's very patient with my Mom. He listens very attentively. He makes sure my Mom gets the care she needs. Thank you Dr. Pang for listening to my Mom's concerns and meeting her needs. We appreciate you. Last minute weekend appointments are hard to come by here so make sure you call way in advance to make your appointments. My Mom couldn't get an appointment until 2 months later (knocking off 1 start for limited weekend availability). This medical office is conveniently located in Hacienda Heights. Staff is friendly and pleasant. Parking is limited in the front of the plaza, but there are plenty of parking in the back of the building.