Incredible clinician and physician. It's hard to find a top notch neurologist in North Jersey…read more Originally saw him at the hospital after my first seizure incident. He was very helpful in understanding my concerns and addressing. Just waiting for his new office to open in up in Jersey City

Made a telemed appointment for my elderly mother to help with pain. No one called. No one sent a…read morelink. Nothing. Tried calling three different numbers including the hospital. No one is actually in his office. They are all virtual assistants who can "pass along a message." Unprofessional, unhelpful.

I've made a commitment to being more healthy and have been interested in working with a Naturopath…read moreto assist me with this process. I know a good deal about homeopathy and natural healing so I tried to do my due diligence. The office staff here is great. I never felt the connection with Kathia Roberts that you should feel with a practitioner like this. For a service that is not covered by insurance and is completely out of pocket I think you deserve something that I felt was totally lacking for me personally. I went for the initial visit, then the follow up. Got tonic, tea and supplements but I don't think I learned anything new or really benefited from the experience. I'm not saying she should work for free but I was definitely being strung along for follow up appointments unnecessarily. In the end I am left wishing I had spent the money on something that had been more helpful. I feel that there was some dishonesty in the approach and definitely don't find that to be ethical or professional. Because I know how hard of a decision this first step can be (emotionally and financially) I think it's important to share my experience. This may not be everyone's experience but it was not the right fit for me.

Dr. Roberts is a miracle worker. My visit to her was my first experience with naturopathy and was…read moreprompted by my 10+ years of suffering atypical migraines that baffled pain specialists, neurologist, etc. But Dr. Roberts put me on a path toward a pain-free and healthy life using dietary changes, supplements, and her customized tea and tonic. I saw the results immediately. It has been more than 6 months since I started my treatment with her and I can't remember the last time I felt this great! Not only does she get results but she is a wonderfully caring person. She listened to my long story and answered all my many questions. She has also followed up with me in a caring way and provided support for keeping up with my protocol. She is a gem.

When searching for a local neurologist, I found this location and attempted to call to make a…read morereservation. In just a few minutes I immediately got a sense of the kind of experience to expect with this office: After waiting on call hold for about 5 minutes, someone picked up the line and immediately hung up! In astonishment, I proceeded to check the online reviews for this office, and low and behold, just about every review was 2 stars or lower with complaints about poor customer service, poor appointment management, and poor experiences with the staff. So, I'm taking this initial experience as a warning and confirmation of these poor reviews and looking for a different provider. Nothing is more precious than your health and your time. Doctors aren't paid pennies. So, if they can't at least get their reception in order to provide patients with good service, then they aren't worth the business!

Be careful With this facility! The billing department is a…read moremess and they will send you to collections.I received a letter from a debt collector of an amount I owe. This was never informed to My end. No email or call or any letters stating overdue. I called my insurance and they provided a breakdown. They failed to contact me. I am now trying to dispute with a debt collector and hope this facility takes responsibility of their incorrect actions.

Dr Dalton managed to acquire Dr. Montana's long list of HIV patients after Montana passed away…read more That was a tragic mistake. Dalton is all about getting as much money as he can from insurance carriers, namely Medicaire and ADAP. He is totally insensitive to your needs and never really bothers to check to see how you are really doing. If you don't about a quack taking care of your health care, then he's your man.

I've been a patient of Dr. Dalton for about 9 years; with the wealth of options available in New…read moreYork City, that means I'm happy with his care. I loved his former office on University Place, which felt about as unlike a typical doctor's office as anyplace I've ever seen; more like a friendly loft space with a kind physician behind it. I'm less happy in his current surroundings, although the offices are now a model of efficiency and modernity. He currently practices at a clinic of W. 17th Street; it can be hard to communicate with reception, internal lines sometimes ring forever unanswered, and the waiting room is often crowded beyond capacity with clinic patients -- however, I've never been kept waiting for a confirmed appointment, and his personal care standards have not relaxed. I put up with these vagaries because he is pretty much a perfect physician for me. He is kind, caring, thoughtful; he listens to questions and concerns and gives clear amswers with useful information. When I've gone to him with an issue outside his scope as an internist, he has always referred me to a specialist for further care, and I've also found myself pleased and comfortable with his network of specialists. I've always felt his approach to medicine to be collaborative; he's never made me feel I've asked a stupid question, or voiced a fivolous concern. He is the kind of doctor who encourages his patients to participate in their own care; no God-complex here. I trust him.

I had a great experience at Advanced Rehabilitation of Jersey City. The staff were friendly and…read moreknowledgeable. With their help, the pain in my back and neck went away.

I called up to make a first appointment. The phone rang for nearly three minutes before anyone…read morepicked up (good thing I had a crossword puzzle to keep me busy). When the woman finally picked up, she was extremely rude. She kept talking over me, raised her voice at one point, and rushed me off the phone when I tried to ask a question. She would not let me make an appointment, and said that they would call me back later in the day. How hard is it to make an appointment?? She also asked me for my name twice, my phone number twice, my insurance carrier twice. Extremely frustrating. They called me back, and I was busy. I returned the call and got another woman who was very pleasant. Of course, she had to ask me the same questions that the first woman asked me, which was annoying. I asked her if they were in-network with my insurance carrier, and she said that they would look into it and call me if there was a problem. Not sure how they didn't already know--everybody other place that I've been to knows whether they are in-network or not. I show up at my appointment, and they tell me that they're not in network so the charge is going to be enormous. What a bait and switch. I was furious. I have no idea if the physical therapy is any good, but my experience with this place was just abysmal.