Yesterday was my first visit to Complete Care OBGYN. As ladies know, your annual OBGYN appointment…read moreis never your favorite thing to do. Seeing a brand new doctor can be uncomfortable. I saw nurse practitioner Marlene Drummond. From the moment she walked in the room she was warm and kind. She made me feel comfortable and patiently answered all of my questions. All of the other ladies in the office were friendly as well, and I was in & out in a timely manner. I think you'll be pleased with this location.

Front desk was welcoming, assistant was attentive, profession and kind. Nurse was so patient and…read moreprofessional. Great experience! Definitely recommend.

Henderson Yelpers, I…read moream very happy with Dr. Falcone. First, she is such a positive energy. She is also a wealth of information when it comes to women's health. I see her for my annual Pap and now I am seeing her for perimenopause symptoms and hormone replacement. She is so attentive and doesn't miss a step. I had tried the hormone pellets and they were great just not sustainable realistically long term financially for me, because insurance doesn't cover it. $500 every 3 months is tough for me so I was looking for another option. She asked all the questions for me so that I did not have to know everything to say. She even had information preprinted and gave it to me so that someone my age knows what I need to be doing for myself and my health. I was given an option that would be more affordable and I left the office feeling empowered and hopeful that I will be feeling better soon. She encouraged me to follow up in 9 months. She said she would refill my prescriptions and the back office staff asked me to call to schedule my appointment for October in April when the that part of schedule will open up. The office is busy and there are multiple doctors working and seeing patients. The front office is running smoothly though. I felt like they were pleasant. They have a long lobby with several areas with chairs to sit. The nurse that brought me back, took my vitals, roomed me, and was very nice. I recommend this office and especially Dr. Falcone. She is top notch. Very professional, knowledgeable, and has an excellent bedside manner. I am grateful to have her as my doctor. I would call ahead to check if they are contracted with your insurance and make a an appointment. They are conveniently located in Henderson and they are in a medical complex with a lot of parking. I definitely recommend Dr. Falcone if you need an Gyn.

I LOVE Dr Falcone!! I've been seeing her since 2021. My GYN MD had retired & I was so nervous in…read morefinding another exceptional GYN & a co-worker who has a 2nd job in L&D recommend Dr. Falcone as she has worked with her in delivering babies & had nothing but nice things to say about her & she was 100% right! Dr. Falcone doesn't deliver babies anymore & I only need her for GYN needs as I'm not looking to get pregnant. She always arrives in the exam room with a big smile, she's super friendly, knowledgeable, gentle, caring & doesn't make you feel rushed. She's a great listener to any concerns or questions I have. One time when I arrived for my yearly exam I was super stressed after getting some bad news from my job & she actually took the time to let me confide in her on what was going on. This was so appreciated & she didn't need to do this for me, thank you because it helped to talk about the issue with the 1st human I happened to come in contact with after getting the phone call from my boss. I did have an issue with a staff member while waiting to be seen last year. She didn't normally work the front desk but she had a horrible demeanor & wasn't very professional. I did find out today that she no longer works there & that the doctor's had replaced their staff due to having too many issues with them so if you have run into any issues with them please give the doctor's another chance. I even had an issue getting a hold of my MD's MA last year & scheduling an appointment earlier this year. It does make it hard for patient's when they love their doctor but not their staff & unfortunately unprofessional, uneducated & rude staff can affect their practice. I was glad to know that something has been done about it. I love how they have their own lab in house so I don't have far to go when I want blood work done with my yearly exam. The phlebotomist has always been really nice, professional, gentle & friendly. I don't usually have to wait long to be called back & review home meds & what I'm in the office for. I do find it odd that the only vitals that the MA takes is your weight & blood pressure. No heart rate, respirations, temp. or your height. I have run into having trouble in not being able in getting an appointment for a "problem" in a timely manner which can be frustrating if it's something that needs attention & may be gone by the time you do get an appointment. I like when doctor's leave some extra time in their day to fill these requests. I'm so thankful that I have found Dr. Falcone after having my previous, young GYN retire back in 2020. 5 STARS for Dr. Falcone!! Thank you!

I decided to wait a smidge before leaving this review, but honestly I'm SO glad I found Dr…read more Stepanida Freeman on Yelp!!! WOW!!! Pardon my long review... I had been going to another OBGYN, but when my fertility doctor mentioned that I needed surgery to remove my endometriosis before moving on to more treatment, I went back to that OBGYN that I had been seeing for yeaaaaars and they were less than helpful. They literally wouldn't see me till end of June (I believe I called in April... wild right?!). So, I hit up Yelp to see if I could find another OBGYN that I would feel comfortable enough with. I searched and found Empowered OBGYN and Dr. Stepanida Freeman. I made the appointment and they mentioned that she wasn't available that day, but that they would have a nurse practitioner chat with me about the surgery and get it scheduled instead. No problem! They were able to book me an appointment TWO WEEKS from the day I called! Much better than nearly two months!!! I was already so impressed. A week before my appointment, I just went in to fill out some paperwork to have my fertility doctor send over all my documentation to them beforehand so I wouldn't have to repeat myself too much haha. Filled out the paperwork and they actually DID get my records from my fertility clinic. LOVED THAT! I came in for my appointment, and every single staff member was incredible and so kind. As I was waiting for the nurse practitioner to come in, the kind staff member that brought me in to the room popped her head in and said, you know what, the doctor said she has some time, so she's just going to come in and chat with you instead. HOW AMAZING IS THAT?! Dr. Freeman was so nice and she's so soft spoken and makes you feel so comfortable. I loved her demeanor and her knowledge. She explained to me the surgery and said someone would reach out to get me scheduled. She also asked if I wanted a pelvic exam since I was there and I said sure! Seriously so nice. When my surgery came, Dr. Freeman obviously performed it and came and talked with me right before hand. I had looked up photos before of what the incisions looked like for this type of surgery, and was so nervous about having these huge reminders on my stomach. Nope! The incisions were so tiny and I healed pretty quickly. I just went in for my post opp appointment and she walked me through showing photos of what she did during the surgery. Absolutely incredible what she was able to do! She removed a cyst from my ovary and kept it in tact and assured me my ovary was good to go! My husband and I were laughing after at how she was like oh yeah I did this, like it wasn't the most impressive thing either of us have heard haha. One of the things I also loved was that she even remembered the name of my fertility doctor and asked when I was seeing her next. Didn't have to look at records or anything! I appreciated that attention to detail, and truly made me feel like she really knows and cares about me as a patient. You don't find that a lot with doctors these days, and even though it seemed like a minor thing to others, it didn't go unnoticed with me and my husband. She is so caring for her patients! I am so appreciative to Dr. Freeman, and I know if (god willing) /when I am pregnant, I trust her whole heartedly for my pregnancy and delivery. I'm so happy to have found a new OBGYN whom I trust!!! As well as the rest of the staff she has here, they are ALL amazing and kind and incredibly caring! I don't ever feel rushed and it honestly feels like every one of her employees and herself are just truly happy to be there. It makes the worlds difference!

This is not for Dr Freeman, this is for her unprofessional office staff…read more I had an appointment on Monday for my first ultrasound (8 weeks). They called me on Friday to reschedule. I was very frustrated with the scheduling girl, she was kinda laughing at me, somehow my frustration was funny to her. I would never ever go back to that unprofessional clinic or recommend them to anyone.

I switched to these OB because of routine issues I had with my former one and I couldn't be…read morehappier! This place is much cleaner, professional, friendly, and informative. All the doctors and physician assistants are great!

This place used to be good. They incorrectly billed my insurance from an appointment a year ago, I…read morespoke to them several times about this and now I'm stuck with a $150 bill for an annual appointment that was supposed to be covered. I thought this was taken care of, I spoke to someone in billing in March of this year. Apparently it was not taken care of and now when I call them THEY ARE USING A RUDE ANSWERING SERVICE FOR ALL BILLING QUESTIONS. I've requested someone in the office to get back to me and of course no one has. This is such a hassle that I will just pay the bill and NEVER GO TO THIS PLACE AGAIN.

Need an OB/GYN primary. Top of the list, quickly answered…read morewith a smile and left me in hold for 39 min 55 sec. I waited so patiently because I am aware offices are busy. Customers service cares for the people on the phone and in-person, in some instances. So I thought, let me see. I called the same number from the house phone and the person answered, with a smile, how may I help you? I asked if she was aware there was a call holding and she said she wasn't. This was annoying

Before Dr. Julie left this practice, it was a great place. Unfortunately, my experience has changed…read moresince I was switched to Dr. Foster. While Dr. Foster is a competent provider during face-to-face appointments, reaching him for follow-up or any other reason is nearly impossible. After my first appointment with Dr. Foster, he ordered hormone testing and assured me that he would call with the results and send the HRT prescription to my pharmacy. However, after waiting for two weeks without a call, I reached out to the office. They informed me that I had to schedule another appointment to discuss the results and obtain the prescription--completely contrary to what Dr. Foster had told me. I had to schedule an unnecessary additional appointment and pay a second co-pay of over $70 to get the prescription that should have been handled over the phone. After taking the prescribed medication for three weeks, I began bleeding for the first time in two or three years, with blood clots and severe cramping. Concerned, I called the office and asked to speak with the medical assistant or nurse for Dr. Foster. Instead, I was sent to a voicemail where I left message. When I received no response, I called back in the afternoon and was told they would send a message to the medical assistant. Still, I received no response. Evening time now, Worried, I called a nurse line through my insurance, and they advised me to go to the hospital right away. At the hospital, I was told that the bleeding was due to the medication needing adjustment. I immediately contacted Dr. Foster's office again, only to be told that I would have to wait until next week when the doctor returns from surgery. Am I really expected to endure this bleeding and discomfort all weekend until the doctor is available? The poor communication and lack of timely care have made it clear that I need to find a new provider. This experience has been extremely frustrating and disappointing. In addition to the extra $70 I had to pay for the follow-up appointment, I now also have an emergency bill that will likely be in the thousands.

I had a c-section and Dr.Ivie did such a great job!! She is so knowledgeable and professional.read more

I chose to see Dr Ivie but another doctor took over. Very sad to say that I didn't feel comfortable…read morewith the substitute.

Main Character Energy--In the Best Way Possible…read more I don't even know where to start because "thank you" feels way too small for what Dr. Rosenbaum has been to me. From the very beginning, she went so far beyond what any doctor is expected to do that it honestly felt like I had someone in my corner at all times. Not just medically--but emotionally too. I'm someone who gets really anxious with doctors and medical situations, and she saw that immediately. And instead of brushing it off or rushing through appointments like so many do, she stepped in--again and again--without ever being asked. There were moments where she absolutely didn't have to get involved, but she did anyway. She advocated for me, she reassured me, and she made me feel safe in situations where I otherwise would've been overwhelmed. The fact that she even came to the ER for me says everything about the kind of doctor--and person--she is. Who does that anymore? That's not just professionalism, that's genuine care. One thing that will always stay with me is how much attention she gave during my C-section. She took extra time on the final layer of stitching because I have a tattoo, and she wanted it to look perfect. That level of detail, patience, and respect for something that mattered to me... I've honestly never experienced anything like that in healthcare before. Most people would've just finished and moved on--but not her. She also never pressured me into decisions. When it came to delivery, she supported my choice to wait, fully respected my wishes, and made me feel like I had control over my own experience--even though things didn't end up going exactly how I planned. That kind of support is rare, and it meant everything to me. And she didn't just disappear after the surgery--she came to see me every single day. Not rushed, not distant, but present, kind, and genuinely invested in how I was doing. If I had to sum it up: she is the kind of doctor people hope to find but almost never do. She has that rare mix of skill, compassion, attention to detail, and actual heart. She made one of the most intense and vulnerable experiences of my life feel safe, supported, and human. She's not just an amazing doctor--she's the best doctor I've ever met in my life. Truly. If you're under her care, you are beyond lucky.

I've been Goldilocksing around various WHASN locations & gynecologists for ages. At best, the…read moredifferent facilities and providers I have been to have been either too this or too that and I was resigned to believing the "just right" fit was to be a never ending elusive quest. With so many built in inherent snafus and neglectful approaches to women's health and wellness, it's hard to come across a provider who is not only intelligent and up on current advances as well as a good listener and empathetic. Dr Rosenbaum covered all those areas. I was seen. I was heard. I'll admit, I almost thought of gatekeeping her, but I could not do that to all the girlies out there. This review is for Dr Rosenbaum. Unfortunately the NW WHASN location is a totally contradictory experience. She also is at the Pinto location, I'll try to see her there the next time

Dr Lewis delivered both of my daughters 16 and 18 years ago via cesarean birth. She is an amazing…read moreDoctor, and super upbeat and positive. I will be forever grateful to her for the amazing job she did on both pregnancies.

how do i put this? my sister & mom came home crying after appt, & we still quote rude dr Lewis…read moreweekly. to my sister who had a ruptured ovarian cysts & endometriosis& a spinal fluid leak & headaches...her great advice was "you just have depression. you would feel better if you just went to the mall & did some shopping." NO HELP NO TREATMENT JUST PRESCRIBED MALL SHOPPING. "doctors" like this get away with letting their patients suffer & gaslighting them, it's shameful & disgusting. idk how u sleep at night.

As a new patient I had a great experience with Dr Robi and her staff. She is the most patient…read moredoctor I have seen before. She is the only doctor I have that listens. Highly recommend her for an obgyn.

I came in with an issue and told what tests I've had done and her response was I don't know that's…read moreweird and ran the same tests and charged me for them and then the staff was rude when I called for a follow up, so out 500 dollars and nothing was resolved

Dr. turner is amazing! I saw her back in 2017-2018 and she did my hysterectomy. Due to insurance…read morethere was a few steps we had to do first but she knew I wanted one and made sure it happened after following the proper steps. She is kind, smart and knowledgeable. She makes you feel at ease and very comfortable. She listened to my concerns and helped me every step of the way. After the hysterectomy was completed and follow ups done, Dr. Turner switched to focusing on babies and major surgeries vs regular yearly visits or basic visits. The other doctors there took that over. I highly highly recommend Dr. Turner!

This was my first time seeing Dr Turner (Dr Miller retired). She was amazing! She took her time,…read morelistened to me, and answered all of my questions. I felt heard. My concerns were addressed. And that doesn't always happen at a very busy doctor's office. The staff were friendly and welcoming.