No call no show. My appointment was confirmed and he was supposed to show up between 10-12. Never…read moreheard from him

My GE front load washer had a small leak from the rear of the machine. I called JP and he came out…read morethe same day. Did some adjustments on the washer and said it was fixed. I used my washer that day and it flooded the room it was in. Called JP back. After 2 months and 3 different parts he said it was fixed. Less than 2 months later the washer started leaking the same way it was before. There were several no calls no show incidents and he was always late when he did show up.

Excellent same day service, very respectful and knowledgeable. Very good service.read more

Helped us out on a sunday in a pinch. Teddy is a good guy with the right know how. Thanks!read more

Not a legitimate business. He will say his payment method is not set up. He will ask you to cashapp…read morehis wife/girlfriend Marcella. He never shows up to make the repair even though he has charged you for "parts". Brad is a crook, thief, scammer. He will be caught.

no show for appointment then rescheduled for next day without checking with customer first. Also…read moreonly payment in Cash, Cash App or Chime. Very unprofessional!! Found another repair service as I feel the quality of how this was handled led me to believe not a legit company!!

we had purchased a used Maytag washer. we had troubles with it stating and completing cycles. it…read morewas part that was probably damaged due to mouse infestation at one point. Tech was patient enough to make sure the machine was clean of all of the remaining debris. It was a good experience! Thank you!

Do NOT use this service. I asked Sears Appliance repairman to remedy a leak where the water inlet…read morehose attached to the back of my dishwasher. After about 1-3/4 hours, the repair was completed at a cost of $319.00. No additional parts were installed and this seemed very expensive to connect a hose. The repairman did not connect the drain hose back to the plumbing saying that he was not licensed to do this. He left completion of the repair to me. He did say that the dishwasher pump seemed "strained" and that there might be a problem with the "air gap" in my plumbing... but that he could not work on this because he was not a plumber. There were no such issues before his visit. I have since run the dishwasher, draining into a bucket to avoid any "air gap" problem. The dishwasher now throws an E:09 code. This code was not present before the repairman's visit. My dishwasher is now in worse condition after the repair than before! I have attempted to contact Sears Appliance Repair but it is impossible to contact an agent to lodge a complaint. Sears Appliance Repair phone menu says that it does not recognize my phone number (which is the same as that I used to make my initial appointment and to which Sears sent an after service survey). Sears Appliance Repair asks for a service order number, however, no emailed receipt was provided after service (this was committed to in their before service texts). Sears Appliance Repair says only that an AI agent "Samantha" is available and no live agents are available to take complaints. Sears Home Repair appears to be dodging accountability for the quality of their services provided.

I called yesterday for an appointment and I had a very pleasant young man, Chandler, here. He…read morecalled me before arrival and diagnosed my problem. I am very happy with his performance and price. One year ago, I had a different problem and I called GE, and I was not very happy with their performance. I'm waiting for the part to come in and be installed. So far, so good. Thank you.

They are not to be trusted!! They said it would take 3 to 5…read moredays to get the part but wanted to get paid upfront $300.01 8 days go bye and they would not call me back! So I called my credit card and turned them in! Don't use this company!

I had the pleasure of speaking to Steve on the phone about my dryer and he diagnosed my issue over…read morethe phone. He came to my house on time, diagnosed it, came prepared, fixed the problem and didn't leave a mess. I appreciate the service and that you didn't try to empty my banking account. Yes I did schedule him to come back next week to work on my freezer. When you find a good service man you have them fix everything!!

Chip was fast, friendly, clean and really helpful. I asked a lot of questions and he was very…read morearticulate in his answers. In addition to fixing our problem, he checked the rest of our dishwasher to make sure everything was functioning correctly. Also, the experience with scheduling was great. Everyone on the phone was really nice and helpful. I'm very happy with RSI. They will be my first call in the future.

Installed defective parts into a new Speed Queen drywer. I would not use this company.read more

Roland came and did fixed the stove so professionally. It took him maybe less than 30 mins to fix…read morethe issue and we appreciate it.

Roland came and fixed my dryer for a decent price he came and checked it out, got the part and…read morerepaired it same day. All for a reasonable price . Spring of 2024. No issues sense . Highly recommend.