They helped me find the EXACT ring I was searching for after seeing one of our whale watching…read moreguides wearing it. Owners were so kind and helpful. Ring is beautiful.. I'd order 10 more if I could

Thank you Victoria...you were so wonderful to offer to change the loop on the pendant i very much…read morewanted but loop was too small on it and would not fit on my omega necklace; you searched your pieces to find a loop big enough to fit and asked for one hour to have it soldered on to the perfect PLUMERIA pendant i had been looking for! THANK YOU for your great service, excellent pricing, and taking care of me and my daughter who picked out baby matching earrings.

Awesome customer service! We were assisted by Grace in Tiffany&Co @The Shops in Wailea. She was…read morevery warm, accomodating and most of all, not transactional. Keep it up! I was also happy to find out that the return to Tiffany bracelet was already available when we came back. And thank you Grace & Tiffany for the birthday chocolate treat! You made my birthday extra special. We'll definitely come back! Highly recommended when you visit Maui! Mahalo!

I was very disappointed in the treatment I received at this Store. As a long time customer of…read moreTiffany & Co, I've been to stores all across the country. Including the Flagship store in New York on more than one occasion. Never, and I mean NEVER have I felt talked down to, and as unwelcome as I did in this location. It was my and my husband's intention to make a purchase to commemorate my visit to Maui and our 30th wedding anniversary, which we had just completed a vow renewal for. I went in to look around as he shopped in Louis Vuitton across the walkway. I was greeted by the Security person and another SA very nicely. However another SA appeared and took on the roll as my sales person. After being asked, I informed her that I was just looking at the time. She followed me around as I looked. I literally felt as if she was watching me. She was not friendly or welcoming at all. I felt unwanted by her tone and apparent attitude. Finally I asked her a question about the classic silver collection, of which I was wearing several pieces. I assume she felt that was the only reason for my visit. It was not, but she immediately began to talk to me as if I was no longer worth her time. I was extremely offended. It was at that time I thanked her and immediately left the store. I will never spend where I feel unwanted. This is not how anyone, especially a regular customer of the brand should be treated. I left, and decided to spend my money in another luxury store nearby. Where I was treated much, much better. I sincerely hope that Tiffany follows up on customer service training, because no one should feel the way I did in this store. It is not in the standing of their brands usual standard.

Though advertised as open, every time I'm in town and want to shop there, the store is closed. No…read moresign on door as to when they'll be open for business. How do they stay in business?

I met the owner and she was amazing. She was kind and helpful! She explained the different pieces…read moreand the prices were reasonable. A wide selection was available with great quality. I recommend this place to friends and family.

Such beautiful handmade beaded jewelry. I was searching everyplace I'd go in Maui to find…read moresomething to bring home to my daughters and either I didn't care too much for others jewelry or it was outrageously priced. Sophie Grace pieces are super cute and affordable. She sets up shop certain days of the week poolside at the Grand Wailea and has an online shop. She can custom make pieces as well as tweak some things right there. My daughters love their bracelets.

A must stop on the Island of Maui, Hawaii! Located poolside at the beautiful Grand Wailea Resort,…read moreyou will find a local jeweler creating incredible pieces reflecting the best of Maui. We stop in every time while visiting to choose another piece for our memories. At home, when the snow hits and we are in the dead of winter, a simple look at a special necklace or earrings makes the day seem a little brighter. Brilliant colors, unique gems and always a fun twist. We do go to the website & order gifts as well and the packaging is simply beautiful on arrival. No need for wrapping. Everyone knows the Sophie Grace box!! Stunning craftsmanship with integrity.

THIS SHOP IS NOT CLOSED. Island Treasures Jewelry has moved from Lahaina to Kihei, now located at…read more1941 S. Kihei Rd, #F. During our recent visit to Maui, we discovered this charming store, which offers Hawaiian Heritage jewelry at affordable prices. The owner, Mirasol, is incredibly kind and helpful. I purchased three necklaces as gifts and a bangle bracelet for my son's girlfriend, but the bracelet turned out to be too large. Mirasol kindly exchanged it for a smaller size, which left a lasting impression on me. I was so pleased with her service that I ordered another bracelet for the girlfriend's birthday, and it arrived within just two days. I will continue to support this shop for its outstanding customer service, whether I am on the Mainland or in Hawaii. Thank you, Mirasol, for all your assistance!

TLDR: good collection of pearls, wood and coral jewelry, handmade ukuleles; reasonable prices;…read moreFANTASTIC shop owners!! We passed by this little shop when we were walking around Lahaina and we were so glad we did! The shop owners Mirasol and Alex were both so kind and patient. I've always wanted a Tahitian black pearl necklace but the price tag on them is quite steep. So I was so excited when I found this little shop with a good collection of Tahitian black pearls (including a beautiful floating style one with a perfectly round and lustrous black pearl) at very reasonable prices. Mirasol was very knowledgeable about pearls and she was so patient in letting me try on different styles. They also have a small and simple collection of pink and black coral jewelry in 14k gold settings (and the prices are much better than other big brand name stores on the same street). Alex has a remarkable collection of beautifully-made ukuleles, and you can hear him tune and play them sometimes! He also joked around with his wife Mirasol, and they put no pressure on their customers to purchase from their store, so we were super relaxed shopping there. Needless to say, I was pleasantly surprised by the quality of jewelry and prices here. Marisol and Alex were both SO funny and so sweet. I always try to support local businesses, so I ended up buying a pearl necklace and a pair of coral earrings there! (They are also working on a website, so hopefully people outside of Maui can also shop online!)

Amazing Customer Service I would like to Thank Ryan for…read morealways going g above and beyond Mahalo

Lying to get a sale. Not much better than a used car dealer…read more Wife went in to buy me a Rolex as a gift. She was pushed to a CPO watch with the line that it would take many years to get it new. Can't even order a new one, they said. Not true. I checked. Just lying and embellishing to get the sale. Then they made sure to activate the warranty on the way out of the store so that the watch can't be returned according to their policy. Nice move.

I'm so in love with my anklet from Infinity. I'm going back tomorrow to buy more for myself and…read morefamily members. Great local artist. She makes them right in her shop. Love it.

I love my beautiful anklet and matching bracelet! One of my most favorite special souvenirs I will…read morebe taking home from Maui! Thank you!

I have been wanting a luxury watch for a long time. But was intimidated by which one to choose…read more When we walked by this store, we went in to look and we were met by a super friendly sales person Breezie. She showed me lots of watches to get an idea of what I like and gave me a lot of knowledge on the different manufacturers. And she gave me some great advice. She said getting a watch is like getting a piece of art. It doesn't matter what other people think, it only matters if you love it. She also said, get the watch you love, not the one you like. So as I was trying on watches, there was plenty I liked but I kept going back to this beautiful watch and absolutely loved. The Breitling Navitimer B01Chronograph 46 and I bought it. I can't exemplify how awesome Breezie was to work with and she made the experience even better by bringing out champagne to celebrate. The whole experience was great and my trips to Maui just got more expensive since I will always come to this store when in town, to look for watches, and hopefully be helped by Breezie.

I intended to submit this review earlier but wanted to make sure to give a shout out to Rachael…read moreKaiser for the amazing customer service she provided to me on 4/22/26. I sent an email to Bucherer on 4/22/26 requesting an updated appraisal for insurance purposes for my Rolex watch and within a short time and on the same day received the updated appraisal. Also back in September of 2025 I had the opportunity of meeting with the Store Director, Tanya McDonald and she was amazing as well. She was patient and spent a considerable amount of time talking to me and letting me try on a blue Datejust 41mm with diamonds and answered all of my questions. Bucherer at Whaler's Village has by far exceeded my expectations and I will make sure to visit them on my next trip to Maui. Thank you for the great customer experiences that I have received from your store.