I had a great experience with Securimax. Jack came to my home for a free consultation. He…read moreimmediately pointed out that the doors and locks in my house were wired for a security system but the previous company did not even use it! Jack was very knowledgable and listened to my concerns and the type of system I wanted. You can tell he's been in the business a long time. He was able to work with me to set up a great system within my budget. It feels good to know I can take a short drive and talk face-to-face to the friendly people at the Securimax office if any issues pop up. Donna was particularly helpful in getting my notifications set up just right. Highly recommend!

So we had a security system installed by Securimax in 2023 and experienced nothing but problems…read morewith the system. The panels never worked right and had a tech on several occasions and was told it was my internet that was causing the problems. Finally, after 3 years on constant issues I called to cancel the service and was informed I needed to send an email and they would cancel. No one tried to keep us as customers and resolve the issues. Additionally, 2 wks after cancelling their service the monitoring station called us 15 times saying they were receiving trouble signals. When I talked to the monitoring station, they said they had not received any information about the cancellation. If you are looking for an alarm company think twice about using Securimax. Very unreliable

Thomas is reliable, friendly, and absolutely professional. Two years ago he helped resurrect the…read moreancient and barely-used security system at my apartment, making several trips for me until I was sure everything worked properly. Since that time, he has always been incredibly prompt at answering and/or returning my phone calls. This is especially reassuring because when you accidentally set the alarm off, you want help NOW, not a day later. He has taken more panicked calls from me than I am comfortable admitting, and each time he is quick to assess my situation and help me fix the problem--sometimes so quickly it seems like a miracle. He is up to date with technology and can communicate with you via text message (he will ask you first in case you prefer phone calls instead) and prompt email. I love the new remote access key fob he installed for me that allows me to set and disarm my system without needing a code. It gives me additional safety even out in the parking lot because I can punch two buttons and have the police arrive within a few minutes. Thomas definitely seems to know his tech stuff and seems happy to explain it whenever I needed help understanding. I have been so impressed with him that when my workplace needed technical security help of an entirely different sort, I encouraged my boss to go to Thomas. For the sake of fairness, I did research on other options and found all of the others to be far overpriced. Many of them wanted us to install full systems and commit to long-term programs. I didn't like the big corporate feel of those places and I am very glad my boss agreed to go with Thomas. He gave us advice on purchasing our security items, scheduled the install, arrived promptly, put everything together quickly with little mess, and even spent time on phone support with the product manufacturer to make sure it was working properly. I know that if we have problems in the future he will do his best to make it right. In short, Thomas provides the best local security services at very fair prices and I rest easier knowing that both my home and workspace are as safe as they can be.

We built a house about 3.5 years ago and had Your Security Guy run all of the wiring for security…read morealarm, monitoring, carmeras and for our stereo surround sound system. Thomas took a lot of time to come in person and make sure the job was being done right. And we were happy with the price. I have known him now for many years and can attest to the fact that he is reliable and a hard worker.

I have hired Brown Security Group on two occasions to provide security on a site where high-value…read moreitems were, by necessity, left out in the open overnight. The organization is always 100% professional and in one instance went well beyond the job parameters and assisted me in moving several heavy items under cover in the middle of the night during a rainstorm, leaving us soaking wet by the end. I would give them 10 stars if it was possible. Definitely my go-to security company in the future.

Great company! Arrived in a timely manner and easy to communicate with. Mr. Brown went above and…read morebeyond for the services I requested for my event. Will definitely call him back for more security services.

DT Security provided exceptional customer service, offering clear and detailed explanations…read morethroughout the installation process. Danny and Angel were incredibly helpful from the start to the end, making the installation a breeze. I couldn't be more pleased and secure in my new home thanks to their expertise.

DT Security's Danny and his installer Angel are excellent. We'd been with ADT/Brinks for 37 years…read more Our current system had been hard wired into the home we built in 2002. Its notices went out on a landline via Spectrum. Spectrum was out so much lately, (actually constantly), our system kept notifying that it'd lost communication waking us every morning between 3 and 5 am. We did not know dropped communication was the error. ADT did not know what the error code was. We attempted to resolve the issue over a 2-3 week period with ADT, including a 45 troubleshooting time after pushing ADT's AI to get a human tech. The tech could not even find what our error code meant. He could not resolve the issue, but wanted to install a new system with all new equipment. A second ADT tech the next day had me show a pic of our control panel and she immediately looked up the error code and it was dropped communication. She too wanted to take everything out of our system and start over. The estimates for two ADT sources were off by several hundred dollars. I was told the less expensive one was not correct even though it had a price guarantee until August 28. I was fed up. I went to AI. It said pull the AC plug on the system, it tends to hang on to error cords. Thank you! That stopped the beeps. We went through one more episode with corporate ADT and ended more frustrated. I looked for top home security system installers in the Bastrop area and DT Security (Round Rock) was on top in Yelp. I called and instantly reached Danny. He took us through their whole process, including taking advantage of the well installed original sensors. We reviewed Danny's contract. Our system would still use ADT (DT Security is a licensed ADT installer). The very next afternoon DT Security's installer Angel, upgraded our system to cellular, attached all the trip circuits we had, added new equipment when necessary and was done in 3.35 hours with everything working perfectly. Angel first met with my wife Chris and I, explaining everything in detail he was going to do. He was very considerate of our time and kept us informed through out the install. This morning I had a question and sent Danny an email. He called me within an hour and walked me through something I'd missed. So no 30 minute holds on the phone, no AI to negotiate with, no being passed from tech to tech, just good solid "local" services. After dealing with ADT for weeks, this was certainly a breath of fresh air and excellent service. This was a strong reminder to deal locally.

Really great experience (from start to finish) working with this family-owned company! When I say…read morefamily-owned, I mean that Mary, her husband, and their son will come to your house to install your new system. That level of family-owned. First and foremost, Mary has fantastic communication. When I initially sent my quote request, she responded quickly and thoroughly. Throughout the process, I had multiple questions (new to this), and she took the time to carefully reply to each question via email. This level of responsiveness is super important to me especially when it's a field I'm not knowledgeable in. There are a lot of moving parts when alarming a house and it was important that I understood exactly what we were getting. Her team did a great job installing our new security system. Everyone was very nice and professional. They took the time to explain everything and asked our input (regarding placement, etc.) whenever necessary. Mary carefully went through everything in the app to get me set up and familiar with the interface. They were also very respectful of our home -- offering to either remove shoes or put on their own shoe covers (we're a shoe-free household with small children so this is important to us). I also really appreciated how customizable everything was. There are so many different options that are offered with the security system (including a lot of automation like locking doors and controlling lights, etc. that we weren't actually interested in). If you're a newbie like me, I'll break down the basic security options. It helps to have some understanding of what's available before you get started. I was a little overwhelmed but Mary was helpful in answering my questions. Anyway, you've got a keypad that controls your alarm system (arm/disarm). You can do that via app (even if not home) or key fob. Then you've got your various sensors. Obviously, the door open sensors are a must. They'll trigger the alarm if someone opens the door (when armed) and is unable to enter the proper disarm code. Then you've got the option of installing window open sensors. There are also glass break sensors (generally, one per small room or two for large rooms) that will notify you if a glass break is detected (or if house is armed, set off the alarm). Finally, you've got motion sensors (these are automatically turned off when you arm your system in stay mode versus away). Assuming you'll wire the doors, you need to decide if you want glass breaks and if so, whether they will cover full home or just most vulnerable areas; if you want window sensors and if so, on all or some windows (might depend on your window type and vulnerability to window being manually opened and whether glass breaks might be sufficient); and whether you want motion sensors and which areas you want them to cover. I'd recommend doing some preliminary research/planning on how these tools might fit your home and what coverage is necessary versus overkill. It depends on your layout, etc. Next, you've got cameras. They offer WiFi-based cameras (operated through alarm.com) and standard wired cameras. Video doorbells too. We replaced our Ring with their doorbell cam to centralize our camera controls. You can have everything controlled through the alarm.com app for convenience. The app is great -- very user-friendly. Anyway, there are a lot of other options available as well that I didn't even delve into. Thought I'd share the basics to get you started. Don't hesitate to use this company! They offer free in-person consultations and fantastic service -- professional, friendly, knowledgeable, and responsive. Oh and their rates seem reasonable and competitive. Very pleased with this experience as well as our new alarm system! BIG THANK YOU!

We contacted Security Consultant Pros about purchasing cameras for our property as well as several…read moreother companies. We chose Security Consultant Pros because we felt really comfortable dealing with a smaller family owned company. They were extremely knowledgeable, professional and a very quick install. They walked us through how to operate and use the system and made sure we were comfortable with everything before they finished. We contacted them later about an issue we had with the system and they immediately helped us over the phone on what we needed to do to correct the problem. All in all, it was a very pleasant experience and we know that they are only a phone call away for any help that we may need. Thank you Security Consultant Pros for a job well done.

Friendly and old school shop, these guys are "salt of the earth"! Trusted and neighbourly. You…read moremust keep this store alive and thriving. Get all your keys made here, buy your safe here, support them in any and all ways that you can.

Friendly, knowledgeable and eager to help. Price was less than I expected. I have used them again…read morealready

I've been with Central Security for almost a year now and my experience has been great. I waited a…read morewhile to write this review, because I wanted to makes sure the customer service was just as great if I ever had an issue. I found Central Security on Yelp. Patrick answered when I called for service. It was down to Central Security and another home security company. Patrick explained everything to me and answered all of my questions. I was very appreciative of this because this was my first time owning a home security alarm system. I really love that since this would be my first time, there's no contact. I love that they believe in earning your business instead of being nice upfront and then not having to work to keep your business, because you're trapped in a contract. I signed up with Central Security and paid for my equipment upfront and my cameras. I just pay monthly for the active monitoring. One time after I was approached by another company a few momths after I been with Central Security, I called Patrick and let him know and he let me know he value my business and gave me a fair renegotiation on my monthly fee. The next month I bought another camera and has then install it. I'm also happy to report that the alarm does work I had a false alarm when I was away in away on a windy night and the wind push a an unlocked door open. The police ended showing up and the security center did call. Unfortunately I was sleeping at the time, but it was reassuring to know that the system really does work! I highly recommend Central Security. I've had excellent service, when they came to install the system they were punctual professional and fairly quick. This is the best deal in town with the fairest prices!

very prompt and courteous , excellent company Brandon and…read moreBenay are always helpful when we've had questions or issues.

This was a company that was a third-party courtesy patrol hotline for residents at our apartment,…read morewho were frequently unavailable for calls regarding the safety of the tenants and refused to cooperate with tenant complaints of illegal smoking as per policy reminders left by apartment staff for tenants to contact.

Security officers are active and do their patrol. Monica C…read moreis awesome, she spotted our office door unlocked at 8:20 pm, and informed the office.

Hubby and I bought our first home and were wanting to purchase an alarm system. Andre (the fella…read morewho knocks on the door) came by and asked if we were wanting to purchase the system. from day one this guy was AWESOME. so easy to talk to, super laid back, and ALWAYS happy. not annoying happy either. anywho, we explained that with the move and being first time home buyers we weren't able to purchase something. at the time. he came by every few months to follow up. THANK GOD. the last time he came by we finally purchased. AND I COULDN'T BE HAPPIER! system installation was a breeze. I wish i could remember his name, think it was Darell? anywho he was awesome. he handled my crazy hyper dog very well. Anyways, he showed us step by step! went through the website, helped me download the app, made sure to look the other way when i was putting in codes. it was great. Today, My alarm went off while I was at work. My heart skipped a beat or two when i looked at my phone and had Email alerts, text messages, voicemail - from a real person. I had been alerted by my app and my mother in law (emergency contact) I called back to see what had happen. I forgot that I had my sister and her kids over. One of the kiddos open the door to let the dogs out and thats why the alarm went off. I was so happy to find out that I had a video captured! - SO HILARIOUS, my nephew (the one who open the door) went RUNNING when the alarm went off. I cried from laughter when watching the video (your able to save it by the way!) The company even came on the intercom and asked my sister if everything was ok. I seriously couldn't be happier. LOVE YOU GUYS!

Alright, so we decided to upgrade to the new Monitronics equipment after they gave us a sweet deal…read moreto stay around. Darrell from Blue Line Security comes in and starts doing his thing and right away you can tell this guy is waaaay sharper than your garden variety security installation tech, and also really good with both teaching/explaining and just dealing with you in conversation. He was incredibly fast, thorough, professional, and hell, even the dog loved him (not even kidding, after Darrell left, my dog sat staring and whimpering at the garage door). So he tests everything, rips and replaces the main security console, and then show us around the alarm.com site as well as the security console interface. His frankness shone through (he even divulged the one flaw in the 2GiG software, albeit it is a tiny one), which along with his formidable expertise, made us feel great about the new install. These guys are apparently really small and local, and it shows--I think he said they have just an owner and two techs?--and I mean that in the most complimentary way. Darrell could not have been more professional and service-oriented or efficient and I literally can't imagine how our interface with him could have been better. One of the easiest recommendations I'll ever give...