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    7 years ago

    Great place to work! Thanks to the whole MyVet Imaging team for a fantastic experience.

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    Lenox Hill Radiology - Rockland - Iv line after the MRI, stay away from such a place

    Lenox Hill Radiology - Rockland

    (6 reviews)

    On August 7th, I,, was scheduled for an MRI of the brain. During the preparation process, I was…read morecalled in by a nurse (or staff member) to have an IV line inserted. While she was attempting to insert the IV, I experienced an immediate and severe nerve pain--a shock-like sensation radiating to my middle finger. This pain has persisted since that moment, accompanied by tingling and discomfort. The nurse remarked that she had never encountered such a reaction before. She made multiple attempts to insert the IV, and during one of these attempts, the nerve pain occurred. Since then, I have continued to experience ongoing symptoms.

    Just an update as per Steve K response to my review to call to discuss further…read more I m doing this to protect other patients of the ongoing misleading hidden fees they are charging for services without telling the patients. And giving you the impression it is a copay n just sign the Pin pad. Someone returned my call. Said she will have someone from the Rockland location call me back to discuss further. A Teacy Lia called and upon my explanation I was giving since 9/3, she said, I already signed for the service n cannot refund me my money. She can make a note in my file I do not wish thst service. When I reacted, she then said, oh, I said I will see what I can do. Lies, lies, lies. She is claiming no one will never mislead me there. Am I a fool to be stressing myself out for a refund if I agreed and understand what I am signing for. Once again I explained to her, I signed because I asked the question if I have a copay n the rep said , " yes" $40.00 sign the pin pad. Unfortunately, we trust these ppl without double checking to make sure no hidden information. I thought I m signing to acknowledge a copay not an additional service that my insurance does not cover. I dont need any additional services. I m clean. Tracy was rude to me n told me I am lying on her staff. And she bluntly refused to give me my refund. She said, I can take a lawyer if I find one to represent me. Upon arguing with her, she slammed the phone down on me. Yep, this is the type of service you get after your money is being taken from you wrongfully... She even said, you dont need to come back here for the service. Yes, these are the kind of people LHR have on their team to give customers service/patients satisfaction.... I hope people are reading my reviews n make wise decisions. Do not sign anything without checking. Copay ask them to bill you. I learned my lessons. I will never pay anyone again copay. I will let them bill me because what the employee s of LHR in Rockland is doing to patients. Not telling us the truth. This location are misleading patients. Not sure if it is a requirement how to approach these additional services to get money from patients. 18 Squadron Blvd, New City. Do not trust them. Nice workers, but there is something behind that nice approach that patients are being mislead by. Be smart, n wise. Do not sign anything without reading or questioning. I might not get my money back as stated rudely by Tracy Lia; But thr this review i will save a lot of $40. Dollars from being taken innocently from patients.

    Englewood Hospital Imaging

    Englewood Hospital Imaging

    (11 reviews)

    Poor scheduling, service, and rude staff…read more December of 2022 I switched to a gynecologist who was at Englewood hospital. The physician was great and suggested the hospital for my mamo services. She also recommended that I have an ultrasound as well since I have dense breasts. Called this location and it was difficult to schedule my appointment. Arrived for my appointment time and I had to wait. Even though I had a RX for mamo/untrasound and scheduled it that way, I was told that I would have to come back later after lunch for my ultrasound. There was a woman crying in the clinical area since her test results showed something and she was being sent to another location immediately to see the specialist. This stranger was so upset about the test results and having to go to the hospital or another location. I was not happy about the rudeness of the staff and the fact that they could not do my ultrasound but was still thinking of the upset woman and thought I should get the ultrasound asap. I changed my work schedule and agreed to go back in the afternoon for my ultrasound. Fast forward, thankfully my test results were ok. My insurance company did not pay for my ultrasound since they deemed it as unnecessary. The hospital just kept sending me bills. I spent thousands of dollars out of pocket to pay for the ultrasound. The radiologist recommended continued ultrasounds and the gynecologist I went to at Englewood hospital left to go practice at a different location. I changed practices for my annual visit and this morning I went to my mamo at Valley in Mahwah. It was easy to schedule my appointment, the receptionist and technician were very nice and I was done in 20 minutes. On my way home I thought...ok I used Englewood hospital one year for my Md/mamo/ultrasound and I learned by my poor experience...even though this location is within a mile from my home, I will travel to Mahwah for my mamo services.

    This review details my experience during a scheduled mammogram appointment this morning at the…read moreEnglewood, Journal Square location.Prior to the appointment, I received at least three phone calls, the last of which was a request for permission for Englewood to obtain my previous imaging records from another center. I granted this permission, and was informed that the images could take a couple of days to be released, which would delay the review of my new exam. However, the appointment was confirmed to proceed as scheduled, having been booked a month and a half in advance.Upon arrival, I found the front desk staff to be friendly and efficient. After changing for the exam, I was attended to by a technician who provided me with additional paperwork. The technician indicated a section of the form with the word "SPANISH." As I do not speak Spanish, I filled out the paperwork in English. Despite my clear communication of this fact, the technician continued to speak to me in Spanish, which I repeatedly indicated I did not understand.During this interaction, the technician inquired whether I had brought my previous images with me. I attempted to explain that Englewood had requested these images and would be receiving them shortly, as communicated in the earlier phone call. However, the technician interrupted me, stating she would not perform the exam and instructed me to get dressed.Feeling uncomfortable and confused, I requested to speak with a manager. The technician directed me to the front desk, where I explained the situation to the manager. The manager confirmed that my understanding was correct and that the exam would indeed be performed that day. Due to my discomfort with the technician, I requested that another nurse or professional accompany me during the exam.The exams were performed, though an hour had passed since my initial appointment time. After completing the exam, I proceeded to the fitting room, where I encountered at least two other patients waiting. The same technician approached me and loudly asked, "Thielly, are you Jewish?" When I expressed my confusion, she elaborated, stating that "Jewish heritage is more prone to x, y, z."This incident raises significant concerns regarding patient privacy and professionalism at this establishment. All my private information had already been provided through online check-in and during my interactions with the staff. The blatant disregard for confidentiality and the lack of sensitivity in handling personal information are unacceptable.In summary, my experience at the Englewood, was marked by disrespectful and unprofessional behavior, as well as a significant breach of patient privacy. This facility must take immediate action to address these issues to ensure a respectful and secure environment for all patients.

    Hudson Valley Radiology Associates

    Hudson Valley Radiology Associates

    (2 reviews)

    Today I went to the facility at 984 N. Broadway in Yonkers for nnual mammogram Screening…read more the receptionist at the front desk was exceptionally polite and helpful. However when the technician Kim came to the reception area she called my name and simply took the paperwork out of my hands. She didn't greet me not even with hello and simply began giving me directions as to what to do and then where to go.She never asked one question about the history that I was asked to fill out which included breast cancer on both sides of my family. I have been to 2 other Hudson Valley radiology Associates and had very good experiences and was Always asked about my medical history. It seems if you're going to be handling someone's Intimate body partsYou might at least say hello.

    I visited this location on 4/23/2022 for an MRI of my back. This location was selected due to the…read moreMRI machine being wider (less claustrophobic) than the Tuckahoe location. Check-in was seamless with a polite young lady at the desk in a clean and empty waiting area. I was quickly moved to the back where I changed into a gown and securely stored my belongings during the procedure. Stephanie the tech greeted me and explained everything to me. She was very patient and pleasant during my slight panic attack. She gave me what I called a panic button and eye mask to rest my eyes as I was shutting them tightly trying to get through the procedure. Her voice was calming and reassuring when she checked in and said how many minutes were left. Thanks to her I was able to successfully complete the procedure. Thank you Stephanie!

    MyVet Imaging Inc. - diagnosticimaging - Updated May 2026

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